Hotéis perto de Mall of Istanbul 34

"Excelente estadia. Otima experiência, funcionários educados e simpáticos. Quarto confortável e banheiro excelente. Cafe de manhã ótimo. "

"Evet 👍👍👍"

"Staff was very nice. Room was not the cleanest and had mosquitoes inside. Ac didnt work. Rest was great."

"Alles wie auf den Bildern, perfekt! "

"Very nice hotel, great breakfast!! "

"O atendimento é de primeira. Apesar do hotel estar isolado (há um grande shopping center a poucos metros mas, devido à localização, só é possível chegar nele de carro) ele tem muitas coisas disponíveis aos hóspedes. Vale bem mais pelo preço cobrado da diária. "

"Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent."

"Ninguém veio pegar as malas no carro. Tive que retirar as 6 malas e levar para dentro do hotel. O café da manhã cobra a parte o omelete coisa que até hotel 3 estrelas não cobra, achei um absurdo. "

"Kaldığım oda çok konforluydu Manzara güzeldi"

"Hotel impecável, confortável e, principalmente, staff extremamente solícito."

"Facilities, services and breakfast were good. People was very kind "

"So it was okay. The walls are thin so hopefully the people on your floor are quiet. The room itself was nice and clean, good room service. Breakfast was fine too. The guy at the front desk was uninterested in putting effort to accomodate me. Post surgery, I needed to order food and I had to plead in order for him to help me out by entering a local phone number code into the app. He ended up doing it, took him 2 seconds. But I didn't appreciate having to plead in the condition I was in. Otherwise...

"Great customer service, helpful staff "

"Fiquei decepcionada com o hotel, já que ia com algumas expectativas. O hotel teria potencial se fosse bem gerido, o que não me parece o caso. Nota-se algum desleixo e falta de profissionalismo de alguns funcionários, exceto os da recepção que se mostraram muito prestáveis face a situações que eles próprios provavelmente não controlam. Pormenores como falta de limpeza e de brio( a funcionária sentava-se ao telemóvel e a fumar( entrava fumo para o corredor que dava acesso aos quartos);um dia não...

"Mi è piaciuto tutto. Il personale molte gentile, la pulizia giornaliera della camera, la possibilità di mangiare all’interno e l’ottima colazione. Aggiungo che la posizione era perfetta, in quanto vicino alla fermata della metro, market e posti per pranzare/cenare. CONSIGLIO!"

"It was amazing, clean and perfect staff. I arrived to the hotel early morning before the check-in time and they put me in . Really perfect reception and good food "

"Site içerisinde aile için gayet güvenli ve konforlu bir konaklama yaşadık. Ayrıca konaklama tarihimizle ilgili 1 günlük kaydırma yapmamız gerekti ev sahibi gayet ilgili ve anlayışlıydı. Herhangi bir sorun yaşamadık çok teşekkürler."

"Я жила в этом отеле 2 недели и ни разу не пожалела. Это очень уютный, чистый, комфортный отель. Персонал очень приятный, вежливый, с чувством юмора, встречали и провожали с улыбкой. Если мне что-то было нужно, тут же приносили в номер и не приходилось вообще ждать. Расположение отеля очень удобное - в 10 минутах ходьбы большой торговый центр, рядом полно небольших магазинчиков. За эти 2 недели как-то даже привыкла и к этим людям, и к номеру - я там чувствовала себя как дома. Честно говоря, мне...

"It was nice and good "

"First of all, we had to contact the agent to get the check in information and procedures. Normally those should be given to us. On our arrival, we realised that there were dirty dishes. Plus there was no hand soap. For the price we paid, tbe internet wasnt good. We had difficulties connecting and accessing different websites. There was no toilet paper, when we arrived."