Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 360 de 490 avaliações" "
10 - Excelente
360
Nota 8 - Boa. 84 de 490 avaliações" "
8 - Boa
84
Nota 6 - Ok. 19 de 490 avaliações" "
6 - Ok
19
Nota 4 - Insatisfatória. 12 de 490 avaliações" "
4 - Insatisfatória
12
Nota 2 - Terrível. 15 de 490 avaliações" "
2 - Terrível
15
9,2/10
Limpeza
9,2/10
Serviço e funcionários
8,8/10
Comodidades
9,4/10
Condições e instalações da propriedade
9,0/10
Cuidado com o meio ambiente
Avaliações
2/10 - Terrível
Mazen
Viagem com a família
26 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
l was disappointed with the experience, which felt more akin to a 4-star hotel. My room was directly beneath another undergoing construction, causing significant noise. Additionally, the cleanliness was subpar, as the bedding was quite dusty.
Despite raising these issues, I received only an apology and no compensatory gesture. I hope this feedback prompts a review of your service standards.
Mazen
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management team em 27 de abr. de 2024
Dear Mr. Mazen, Your comfort and satisfaction are our priority. Thank you for taking the time to share your experience. Your comment about the noise level and suite cleanliness has been taken into action, and it’s been forwarded to the concerned department for immediate action, as we’re always working on developing our services. Looking forward to serving you again soon.
8/10 - Boa
Shazaad
Viagem com família e crianças pequenas
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
great
Shazaad
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 22 de abr. de 2024
Dear Mr. Shazaad, Thank you for your genuine rating. We hope you enjoyed your stay at Raffles Makkah Palace. We promise you an unforgettable stay with outstanding service on your next visit.
10/10 - Excelente
Faheem
Viagem com a família
15 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
great experience overall
Faheem
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Management team em 15 de mar. de 2024
Dear Mr. Faheem, Thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Lamia Luma
Viagem com a família
1 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Toppen
Lamia Luma
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Hotel Management em 2 de mar. de 2024
Kjære fru Lamia,Takk for din hyggelige anmeldelse, vi er glade for at du likte tjenestene våre. Vi tar sikte på å gi en behagelig åndelig opplevelse for alle våre gjester. Det var en glede å betjene deg, og vi venter på å se deg igjen ved ditt neste besøk i Mekka.
10/10 - Excelente
Nausheen
Viagem com a família
15 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Nausheen
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Hotel Management em 17 de fev. de 2024
Dear Ms. Nausheen, Thank you for your feedback about our hotel's cleanliness, comfort and location in the heart of Makkah, which are privileges we are proud of. Waiting to welcome you soon.
10/10 - Excelente
i
27 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
i
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Management team em 28 de jan. de 2024
Dear guest, Thank you for your awesome feedback. We are thrilled that you had a memorable stay and can’t wait to serve you again soon.
8/10 - Boa
sejal
30 de dez. de 2023
Pontos positivos: Comodidades
sejal
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Management team em 31 de dez. de 2023
Dear Sejal, Thank you for your genuine rating. We hope you enjoyed your stay at Raffles Makkah Palace. We promise you an unforgettable stay with outstanding service on your next visit.
8/10 - Boa
Huda
11 de dez. de 2023
Huda
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Management team em 14 de dez. de 2023
Dear Ms. Huda, Thank you for your genuine rating. We hope you enjoyed your stay at Raffles Makkah Palace. We promise you an unforgettable stay with outstanding service on your next visit.
8/10 - Boa
Aaiysha
7 de dez. de 2023
Aaiysha
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Hotel Management team em 27 de dez. de 2023
Dear Ms. Aaiysha, Thank you for your genuine rating. We hope you enjoyed your stay at Raffles Makkah Palace. We promise you an unforgettable stay with outstanding service on your next visit.
10/10 - Excelente
smara
Viagem com a família
28 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing hotel, only problem is the lifts outside the hotel.
smara
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Hotel Management team em 28 de nov. de 2023
Dear Ms. Smara, Thank you for taking the time to share your experience with us. Regarding your concerns about the elevators, we considered your comment, and we promise to provide you with outstanding service during your next visit.
10/10 - Excelente
Awdah
27 de out. de 2023
Awdah
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 29 de out. de 2023
Dear Mr. Awdah, May Allah accept your prayers. Thank you for giving us an ideal rating and for recommending our hotel to other travelers. We are glad that you enjoyed our services in a convivial atmosphere. We hope to see you soon.
10/10 - Excelente
Viajante verificado
Viagem com a família
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 3 diárias em out. de 2023
Resposta de Hotel Management em 1 de nov. de 2023
Dear Guest,May Allah accept all your prayers. Thank you for trusting us and for your valuable time to express your feedback about our services. Our main goal is to provide the best spiritual experience in a convivial atmosphere in Makkah. We hope to see you soon on your next visit.
10/10 - Excelente
Aliya
Viagem com a família
26 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing city hotel
Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
Aliya
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Management em 29 de set. de 2023
Dear Ms. Aliya, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our prayer room and location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Raffles Makkah palace soon.
6/10 - Ok
MOHAMMED
Viagem com a família
9 de set. de 2023
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Staff is great. Rooms are definitely not a 5 star hotel rooms. Very very old. Shower smells like pee. I definitely not stay here again nor recommend this hotel. It’s definitely does not meet standards of Raffles brand.
MOHAMMED
Resposta de Hotel Management em 10 de set. de 2023
Dear Mr. Mohammed, Thank you for your positive feedback on our staff. As our main priority is to provide a comfortable atmosphere for our guests, please send your personal data in a privet message to discuss it further and provide you with the best of our services on your next visit.
10/10 - Excelente
Ahmed
Viagem com a família
22 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly recommended
Everything was perfect during the stay , i booked for my parents who did Umrah , they were extremely satisfied . İn addition to this the hotel allowed a very late check-out.
Ahmed
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Hotel management em 22 de jul. de 2023
Dear Mr. Ahmed,Thank you for your positive feedback on our services and check out. We are always honored to welcome you to Raffles Makkah Palace, waiting to serve you again on your next visit to Makkah soon.
10/10 - Excelente
ahmad
21 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ahmad
Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel management em 22 de jul. de 2023
Dear Mr. Ahmad,May Allah accept your Umrah and prayers. Thank you for giving us an ideal rating and recommending our hotel to other travelers. We are glad that you enjoyed our services in the distinctive atmosphere. Please follow our exclusive offers for this year. We hope to see you again soon.
10/10 - Excelente
Hossam
16 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hossam
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Hotel Management Team em 20 de jul. de 2023
Dear Mr. Hossam, thank you for the ideal rating. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Tarek
Viagem com a família
12 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice facilities. Very close to the Haram. Beautiful view of the Kaabah and Haram from my room. Very memorable. Recommended by a friend, that's a local. It was a spectacular stay for Umrah.
Breakfast and restaurant were very good. Quality & variety of food were first class. Staff were helpful and smiling. We felt welcomed.
Won't be my last stay, inshaa Allah.
One dislike: Hotel feels a little outdated.
Tarek
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Hotel Management Team em 14 de jun. de 2023
Dear Mr. Tarek, Thank you for your feedback about our location in the heart of Makkah, which is one of the privileges that we are proud of. We are pleased that your stay in front of Masjid Al-Haram had a perfect view of the holy Kaaba. At Raffles Makkah Palace, we are proud of our proximity to Al-Haram al-Sharif and our panoramic views. Thank you for sharing your opinion about our breakfast and restaurant, we strive to provide the best service for our guests. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon.
4/10 - Insatisfatória
Obida
Viagem com a família
2 de mai. de 2023
Pontos positivos: Serviço e funcionários e comodidades
best
Obida
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Hotel Management Team em 3 de mai. de 2023
Dear Mr. Obida, Thank you for taking the time to rate our services. If you have any further concerns, please contact us in a private message. We promise you an unforgettable stay with outstanding service on your next visit.
10/10 - Excelente
Samule
Viagem a dois
20 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Every single member of staff were so pleasant, polite, courteous and alway available to help - the best experience we have had by far!
Especially those responsible for housekeeping (I forget his name but for me he was like an Uncle) and also Ismath who was of amazing help during our last days there - ensuring our luggage was looked after and allowing us to perform Umrah with ease before we were to leave for home - suffice to say if it wasn't for him and his colleagues we would not have been able to do this. May allah subhna tallah reward them all for making our pilgrimage such a pleasant one!
Samule
Resposta de Hotel Management Team em 26 de abr. de 2023
Dear Mr. Samule,Thank you for your valuable time, and your positive feedback about housekeeping, service, and staff. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Ismath Personally, we look forward to welcoming you soon. May Allah accept all your prayers.
10/10 - Excelente
Youssef
Viagem com a família
17 de mar. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Le meilleur sur makkah
Très bonne établissement , suite premier kaaba exceptionnel
Literie confortable , chambre bien aménagée , très bon service à tout les niveaux
Salle de sport , spa, restaurant , room service tout était nickel , nous reviendrons inchallah
Youssef
Hospedou-se por 4 diárias em mar. de 2023
Resposta de Hotel Management Team em 18 de mar. de 2023
Cher invité, Monsieur Youssef,Nous apprécions votre commentaire positif sur notre hôtel, le Raffles Makkah Palace. Nous sommes heureux que votre séjour devant le Haram se soit soldé par une vue parfaite sur la Kaaba. Au Raffles Makkah Palace, nous sommes fiers de notre proximité avec le Saint Haram et de notre vues panoramiques uniques et à couper le souffle. Nous vous remercions de votre confiance et de votre temps précieux pour exprimer votre opinion sur nos services, chambre, lits, salle de sport, club de santé et service de chambre.Nous sommes toujours soucieux de fournir la meilleure expérience spirituelle dans une atmosphère distinctive proche du Haram . Nous espérons vous voir bientôt lors de votre prochaine visite à La Mecque
10/10 - Excelente
Syed Osama
Viagem com família e crianças pequenas
9 de mar. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
Syed Osama
Hospedou-se por 5 diárias em mar. de 2023
Resposta de Hotel Management Team em 9 de mar. de 2023
Dear Mr. Syed, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. we are glad that you enjoyed our facilities. It’s a pleasure to have you at our hotel, We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.
10/10 - Excelente
Ghayyur
Viagem com a família
27 de fev. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really Nice
Ghayyur
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Hotel Management Team em 28 de fev. de 2023
Dear Ghayyur, thank you for the ideal rating. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
2/10 - Terrível
Naif
20 de fev. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Because not give me my room
Naif
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Hotel Management em 20 de fev. de 2023
Dear Mr. Naif, We are sorry that you had a bad experience. We’ll take your comment about the room into consideration and forward it immediately to the concerned department. We look forward to serving you in the future.
2/10 - Terrível
Abdulla
10 de fev. de 2023
Abdulla
Hospedou-se por 1 diária em fev. de 2023
Resposta de Hotel management em 18 de fev. de 2023
Dear Mr. Abdulla,May Allah accept your Umrah and prayers. Thank you for giving us an ideal rating and recommending our hotel to other travelers. We are glad that you enjoyed our services in the distinctive atmosphere. Please follow our exclusive offers for this year. We hope to see you again soon.
10/10 - Excelente
Behzad
Viagem com família e crianças pequenas
21 de dez. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the best accommodations for Hajj/Umrah
Behzad
Resposta de Hotel Management Team em 23 de dez. de 2022
Dear Behzad, Thank you for your awesome feedback. Thrilled that you had a memorable stay and can’t wait to serve you again soon.
6/10 - Ok
Master
19 de dez. de 2022
Pontos positivos: Limpeza e condições e instalações da propriedade
Close to Makkah.
Staff in room service needs to be more diligent and in the cafeteria- staff should pay attention to their guests.
Master
Resposta de Hotel Management Team em 23 de dez. de 2022
Dear guest, Thank you for taking the time to share your review of our services. We are honored that our location was able to make your stay a special experience with its outstanding performance. We appreciate your comments about staff service. And we will forward it to the concerned team for follow-up. We look forward to welcoming you again soon.
10/10 - Excelente
Omar
Viagem com a família
22 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Omar
Hospedou-se por 2 diárias em out. de 2022
Resposta de Hotel Management em 23 de out. de 2022
Dear Mr. Omar,May Allah accept your prayers. Thank you for trusting us and for your valuable time to express your feedback about our services. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. We hope to see you soon on your next visit.
10/10 - Excelente
me
17 de out. de 2022
me
Hospedou-se por 1 diária em out. de 2022
10/10 - Excelente
Amal
Viagem com a família
17 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amal
Hospedou-se por 3 diárias em out. de 2022
Resposta de Hotel Management em 23 de out. de 2022
Dear Ms. Amal,May Allah accept your prayers. Thank you for trusting us and for your valuable time to express your feedback about our services. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. We hope to see you soon on your next visit.
10/10 - Excelente
Khalid
11 de out. de 2022
Khalid
Hospedou-se por 1 diária em out. de 2022
Resposta de Hotel Management em 13 de out. de 2022
Dear Mr. Khalid,May Allah accept your prayers. Thank you for trusting us and for your valuable time to express your feedback about our services. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. We hope to see you soon on your next visit.
10/10 - Excelente
Rehan
Viagem com a família
10 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quality and service is at 5 star level. Staff does above and beyond. Checkin process was amazing and quick. Sara on the front desk was exceptional. Hand written note from Salem managing director was exceptional, no one takes time to do this. We are exceptionally satisfied and haram view was amazing.
Rehan
Hospedou-se por 2 diárias em out. de 2022
Resposta de Hotel Management em 13 de out. de 2022
Dear Mr. Rehan, Thank you for your time and review. It’s highly appreciated. We are thrilled you were pleased with our front desk staff. At Raffles Makkah Palace, we always strive to provide the best service to our guests to enjoy a spiritual stay in the best parts of the world. We will redirect your valuable comments to Mr. Salem. Looking forward to welcoming you soon. May Allah accepts your prayers
4/10 - Insatisfatória
Salah, SAFAT
17 de ago. de 2022
Pontos positivos: Limpeza
Close to Haram, and the view is spectacular.
The only thing which i don't understand that when you are an Expedia VIP customer and you are checking in after 2:00 PM in low season an the Hotel is quarter of it capacity, the receptionist refused to give us our room, we had to come again after 4:00 PM to collect our keys. Very disappointed.
Salah
Hospedou-se por 1 diária em ago. de 2022
Resposta de Hotel Management Team em 19 de ago. de 2022
Dear Mr Salah, thank you for your positive feedback towards our location; we are always honored to welcome you in Raffles Makkah Palace, we take your comment about reservation service in our consideration, waiting to serve you again in your next visit to Makkah in the near future providing a better service.
8/10 - Boa
Nosheen
Viagem com família e crianças pequenas
9 de ago. de 2022
Pontos positivos: Serviço e funcionários
In terms of its proximity to masjid ul haram, great location and it is at a very convenient walkable distance to Kaaba.
Cleanliness was ok. Couches, carpet and walls were stained with marks of food and coffee. Never cleaned properly.
They did not have microwave or dishes or dishwashing stuff in kitchenette which was nuisance when traveling were 3 little kids.
Room bar was insanely over priced. Would recommend buying similar stuff at 1/10th the price from shop around.
Connected with shopping mall so tons of eating options available.
breakfast was included and had amazing variety and options. Staff was receptive. Daily room service was available which is rarely seen in other western hotels these days.
Overall we enjoyed our stay.
Nosheen
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Hotel Management em 17 de ago. de 2022
Dear Nosheen,
Thank you for your confidence in choosing Raffles Makkah Palace, we are pleased that you enjoyed our proximity to Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Haram Al-Sharif to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Raffles Makkah palace soon. Please follow our social media channels to receive our latest offers.
10/10 - Excelente
Berehan
Viagem com a família
23 de jun. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Berehan
Hospedou-se por 1 diária em abr. de 2022
Resposta de Hotel Management Team em 24 de jun. de 2022
Dear Ms Berehan, thank you for giving us an ideal rating, and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Zubeir
Viagem com a família
29 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Zubeir
Hospedou-se por 7 diárias em mai. de 2022
Resposta de Hotel Management Team em 30 de mai. de 2022
Dear Mr Zubeir,May Allah accept your prayers. Thank you for giving us an ideal rating and to recommend our hotel to other travelers. We are glad that you enjoyed our services in a distinctive atmosphere. Please follow our exclusive offers for this year. We hope to see you soon on your next visit.
10/10 - Excelente
Warris
23 de mai. de 2022
Warris
Hospedou-se por 3 diárias em mai. de 2022
8/10 - Boa
Fawaz
15 de mai. de 2022
Fawaz
Hospedou-se por 2 diárias em mai. de 2022
Resposta de Hotel management team em 21 de mai. de 2022
Dear Mr. Fawaz, thank you for giving us an ideal rating, and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Noura
Viagem com a família
15 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Noura
Hospedou-se por 1 diária em mai. de 2022
Resposta de Hotel management team em 21 de mai. de 2022
Dear Ms. Noura, thank you for giving us an ideal rating, and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Mansoor
Viagem com a família
7 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mansoor
Hospedou-se por 3 diárias em mai. de 2022
Resposta de Guest Relation em 10 de mai. de 2022
Dear Mr. Mansour, thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Omar
Viagem com a família
4 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
من افضل وأنظف الفنادق في مكة
الفندق ممتاز
اوصي به
Omar
Hospedou-se por 1 diária em mai. de 2022
Resposta de Guest Relation em 10 de mai. de 2022
ضيفنا العزيز استاذ عمر، نود شكركم على منحنا تصنيفًا مثاليًا بشأن إقامتكم في قصر مكة رافلز. نتطلع إلى استقبالكم مرة أخرى بتجربة جديدة وفريدة تقبل الله منكم صالح الأعمال.
10/10 - Excelente
Manahil
16 de abr. de 2022
Manahil
Hospedou-se por 2 diárias em abr. de 2022
10/10 - Excelente
Viajante verificado
Viagem com a família
11 de abr. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 3 diárias em abr. de 2022
Resposta de Guest Relation em 11 de abr. de 2022
Dear Guest, thank you for giving us an ideal rating, and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Ebrahim
6 de fev. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ebrahim
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Guest Relation em 7 de fev. de 2022
Dear Mr. Ebrahim, thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Asciazaid
Viagem com a família
4 de fev. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Asciazaid
Hospedou-se por 1 diária em jan. de 2022
Resposta de Guest Relation em 6 de fev. de 2022
Dear Asciazaid, thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
8/10 - Boa
Ali
26 de jan. de 2022
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Ali
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Guest Relation em 26 de jan. de 2022
Dear Mr. Ali, thank you for giving us this rating for our services, we hope you enjoyed your stay at Raffles Makkah Palace, we assure you that your next visit will be as pleasant as the previous one.
can’t wait to serve you again.
10/10 - Excelente
Ali, Kuwait
Viagem com a família
16 de jan. de 2022
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
An excellent experience and I hope to repeat it, the hotel staff were friendly and highly professional, and the environment in the suite was distinctive and luxurious. Thanks for the nice experience.
تجربة ممتازه و اتمنى تكرارها، فقد كان موظفو الفندق ودودون و على درجة عالية من الاحتراف ، كما ان البيئة الخاصه بالجناح كانت مميزه و فخمه. شكراً على التجربة الجميلة.
Ali
Hospedou-se por 2 diárias em jan. de 2022
Resposta de Guest Relation em 19 de jan. de 2022
ضيفنا العزيز استاذ علي، نشكركم على وقتكم الثمين الذي خصصتموه لكتابة ملاحظاتكم الإيجابية حول إقامتكم، نسعى دائمًا ليحصل ضيوفنا على أفضل تجربة روحانية في مكة المكرمة، ملاحظاتكم تجاه موظفي الفندق والإدارة لدينا تسعدنا، ونؤكد لكم بأن تعليقكم حول خدماتهم سوف تصل إليهم شخصيًا، نأمل أن نستقبلكم بكل الود والترحاب بزيارتكم القادمة لمكة المكرمة في القريب العاجل. دمتم بخير
10/10 - Excelente
Mohammad
26 de dez. de 2021
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastisk ophold
Fantastik ophold, meget flot udsigt ud Iver meget venlig personer i det hele.
Mohammad
Hospedou-se por 3 diárias em dez. de 2021
Resposta de Guest Relation em 26 de dez. de 2021
Kære Mohammad, tak fordi du gav os en ideel vurdering og valgte Raffles Makkah Palace. Vi er glade for at høre, at du nød vores bolig. Vi ser frem til at byde dig velkommen igen meget snart.
10/10 - Excelente
ABDULAZIZ
20 de dez. de 2021
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ABDULAZIZ
Hospedou-se por 4 diárias em dez. de 2021
Resposta de Guest Relation em 21 de dez. de 2021
Dear Mr. Abdulaziz, thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
10/10 - Excelente
Sultan
Viagem com a família
10 de dez. de 2021
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best hotel I’ve ever stayed in in Makkah
The staff from front desk to everyone else are unbelievably amazing
Sultan
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Guest Relation em 12 de dez. de 2021
Dear Mr. Sultan, May Allah accept your prayers. Thank you for giving us an ideal rating and to recommend our hotel to other travelers. We are glad that you enjoyed our services in a distinctive atmosphere. Please follow our exclusive offers for this year. We hope to see you soon on your next visit.