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"Service helpdesk is not supportive "

"ممتاز بكل معنى الكلمة وانصح فيه بقوة"

"Amazing view of the kabah. Great breakfast and easy location to access the haram. Definitely recommend !!"

"جميل جدا يوجد به موصلات للحرم قبل الصلاة ٤٠ دقيقة يتم إقفال الباصات"

"Everything especially housekeeping on 3rd floor"

"Professional and friendly staff."

"We booked two suites not regular rooms and they said parking is full.! I think they have a short in staff, service is too slow.. bus driver is very rude"

"Cleaning 10/10 Good For Families and individuals both. "

"Very clean and good breakfast"

"Dear Management Team, I have just completed a one-week stay with my family, and I would like to thank the management, catering, and cleaning staff for your hard work. Thank you for providing such a pleasant and welcoming environment for us. Best regards, Nadeem"

"Clean excellent"

"Nice rooms"

"Front desk staff was rude, room was clean, shuttle service to haram was ok "

"The receptionist who can't speak other than Arabic was very unprofessional."

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Clean property, close to the Haram and staff are very nice. The breakfast buffet is outstanding "

"فندق جميل ونظيف وتعامل راقي"

"Needs major overhaul "

"Very nice, spacious rooms. Easy access to kaaba"