2/10 - Terrível
Chris I.
5 de jun. de 2024
Pontos positivos: Limpeza
Not Again
We traveled 280 miles and our boat trailer broke an axle 1/2 mile from the destination on a Sunday afternoon. This left us helpless in the middle of no where. If it wasn't for a helpful passerby we would have been stuck. I called the owner and explained our problem. Other than telling me we could check-in late and they would not turn the security back on, the conversation was all about her not us. So, we finally got towed and spent the night. The next morning we found a repair center and by the end of the day they had our trailer repaired. This would leave us one day to try to de-stress and enjoy the lake. That night at 945 PM the owner telephoned us and said they had a roof repairment scheduled the next day. I told her we were stressed enough and that it was not acceptable for interruptions by a service person while we were occupying the property. I then said we would need to check out the next morning instead of house sitting for a repairman or listening to someone working on the roof. I told her she should refund the third day based on her and our circumstances. There are a few other things to be aware of at this stay. Add up the cleaning fee, required damage insurance, and Service fee. You must take out the trash about a mile away to a locked dumpster area with stray dogs running around and return the key to the house. Why can't the cleaners do this?? The house was clean and comfortable. During the conversations the owner always just talked about themselves. Not us.
Chris I.
Hospedou-se por 3 diárias em mai. de 2024