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Avaliações de BOUTIQUE Hotel by Continental Park

4 out of 5
BOUTIQUE Hotel by Continental Park
Morgartenstrasse 13, Lucerne

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 92 de 144 avaliações" "
Nota 8 - Boa. 40 de 144 avaliações" "
Nota 6 - Ok. 5 de 144 avaliações" "
Nota 4 - Insatisfatória. 6 de 144 avaliações" "
Nota 2 - Terrível. 1 de 144 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

8,6/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

FERNANDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Um bom hotel, com ótima localização ao lado da estação de trem e confortável. Café bom. Atendimento muito agradável.
Hospedou-se por 1 diária em abr. de 2022

10/10 - Excelente

Marcos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2021

10/10 - Excelente

Helio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2021

8/10 - Boa

Poirier

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Real good deal
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Family Pedrazzetti, Hoteliers and the whole team. em 12 de mai. de 2024
Dear Poirier, Thank you very much for granting us full score! We are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards!

8/10 - Boa

Angeline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly and helpful reception counter staffs. Stefan even offered us bottled water when we were checking out for us to stay hydrated. The hotel is very near the train station and easy to wheel luggage from the train station to the hotel. The hotel is just opposite Migros and there is also a side entrance to the train station platform from there. Very convenient esp if it is raining. There is airconditioning at the hotel, so we can keep our windows closed, which are quite sound proof. The room was very clean. The only thing is there is still a half flight of steps to carry luggage from the lift to our room. Also, everything in the mini bar is not complimentary except one bottle of water but even that never got replenished. For 3 guests in the room, we were given only one small tube of hair conditioner and this was also never refilled by room service during our 4 nights stay there. Room cleaning staff also did not knock before entry and they entered while we were still in the room. Other than that, the room is well maintained and spotless The hotel doesnt provide luggage rack, so all our luggages had to be on the floor. The placement of the sink is too near the wall and shallow, leading to splashes and the tissue box below the sink to be soaked.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de stefan gareis em 18 de abr. de 2024
Dear Angeline, thank you very much for informing us about your impressions during your last stay. We are happy that you enjoyed your stay and were satisfied with our services and the friendliness of our staff. We would like to apologize that housekeeping didn't knock on the door before coming in and didn't fill up your amenities. Of course we will inform them to avoid that in the future. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de stefan gareis em 2 de abr. de 2024
Dear Michael, thank you for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you soon again at the Continental Park. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Natalie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the breakfast
Hospedou-se por 1 diária em mar. de 2024
Resposta de stefan gareis em 12 de mar. de 2024
Dear Natalie, thank you so much for your kind review and full score! We are very happy that you enjoyed your stay and were especially happy with our breakfast buffet. We wish you all the best and hope to see you once again in the near future at the Continental Park in Luzern. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 - Boa

J.J

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Prima hotel
Goed hotel, vriendelijk personeel, goede ,nette en schone kamers. Lang weekend verbleven en is prima bevallen dicht bij het centrum en OV.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de stefan gareis em 15 de fev. de 2024
Hello J.J, thank you so much for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 - Boa

Jo

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bien reçu et propreté impeccable
Hospedou-se por 1 diária em fev. de 2024
Resposta de stefan gareis em 13 de fev. de 2024
Dear Jo, thank you so much for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Gianluca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de stefan gareis em 10 de fev. de 2024
Hello Gianluca, thank you so much for granting us full score! We are evry happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you soon again! Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Stephen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very quaint, comfortable, clean hotel. Friendly efficient staff. Great breakfast. And conveniently located close to the downtown train station. This was the perfect hotel for me !
Hospedou-se por 1 diária em nov. de 2023
Resposta de Elisa Hadergjonaj, Stv. Chef de Réception em 9 de dez. de 2023
Dear Stephen Thank you for your excellent review. We love to read that you had such a great time in Lucerne and enjoyed the services offered at the Continental Park. Particularly happy made us your comment about our staff and of course our breakfast. Hospitality is the most important thing during every vacation. We hope to see you again soon! Regards from Lucerne, Family Pedrazzetti, Hotelier & the Continental Park team

10/10 - Excelente

Marisa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nous conseillons vivement cet hotel idéalement place pour visiter la ville
Hospedou-se por 1 diária em out. de 2023
Resposta de stefan gareis em 23 de out. de 2023
Dear Marisa, thank you so much for granting us full score! We are very happy that you enjoyed our location and were satisfied with our services. We wish you all the best and hope to see you soon again at the Continental Park in Luzern. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Nuttanis

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em out. de 2023
Resposta de stefan gareis em 22 de out. de 2023
Dear Nuttanis, thank you very much for granting us full score! We are very happy that you obviously enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

4/10 - Insatisfatória

Chantal

Hospedou-se por 1 diária em out. de 2023
Resposta de stefan gareis em 22 de out. de 2023
Hello Chantal, as we can see, you weren't happy with our stay and we feel sorry about it. Unfortunately you don't inform us, why. If guests are informing us about any queries during their stay, we are always helping them immediately. Kind regards, family Pedrazzetti, Hoteliers.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Room was very nice and the hotel is in a near perfect location, however we could clearly hear people above stomping around their room for long periods of time before bed.
Hospedou-se por 2 diárias em set. de 2023
Resposta de stefan gareis em 5 de out. de 2023
Dear guest, thank you for your review. We are very happy that you liked our location! If guests are feeling disturbed from other guests, we kindly ask them to inform our management to sort out the problem. Kind regards, family Pedrazzetti, Hoteliers.

8/10 - Boa

Darrin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff. Terrific location, literally across the street from the main train station and within 10 minutes walk to the waterfront and restaurants and sights. Room was clean and bed comfortable. Only issue I had was that they shouldn’t advertise that they have a true gym. It’s really only an elliptical machine and one other. No weights or treadmill or bench. I was looking forward to getting in a workout. But otherwise, this place was very nice.
Hospedou-se por 2 diárias em set. de 2023
Resposta de stefan gareis em 1 de out. de 2023
Hello Darrin, thank you so much for your kind review, we are very happy that you enjoyed your stay, liked our location and were satisfied with our services and the friendliness of our staff. Well, we have two fitness machines in our hotel, just a very little gym, because we're a city hotel, where our guests aren't asking that much for a gym. Most guests are doing outdoor sport - especially in the warm months. However, we have a partnership with a great gym nearby with discounted entrance fees for our guests. So when you come to the Continental Park the next time, we are very happy to over you a free entrance. Kind regards, family Pedrazzetti and the whole team.

4/10 - Insatisfatória

Shanshui

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Service was horrible
Hospedou-se por 1 diária em set. de 2023
Resposta de stefan gareis em 29 de set. de 2023
Hello Shanshui, unfortunately you don't let us know why you found our services "horrible"! To improve our services we need factual feedbacks and also prefer beeing informed about problems during guest's stay. Kind regards, family Pedrazzetti, Hoteliers

8/10 - Boa

Gidon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was great. Ready to assist every moment of the day. The hotel is next to a church with loud bell tower however the triple pane windows block most of the “Boing” nose. Some of the rooms require an elaborate pathway including to Room 323. As with most Swiss hotels the buffet breakfast is sufficient but expensive at 20 Swiss Franks per person ($22.60 as of Sept 06, 2023). Overall the hotel being clean, close to the train station, Old Town and having a great shower is a solid 4 stars.
Hospedou-se por 2 diárias em set. de 2023
Resposta de stefan gareis em 29 de set. de 2023
Hello Gidon, thank you so much for your review, we are very happy that you enjoyed your stay, liked our location and were satisfied with our services and the friendliness of our staff. Well, CHF 20.00 being charged for breakfast as hotel guest is a special rate and definitely NOT expensive!! Kind regards, family Pedrazzetti, Hoteliers

10/10 - Excelente

Anne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely stay
Had an extremely pleasant stay at this charming, convenient and friendly hotel. Thanks to the particularly kind and helpful receptionist who informed me of a not to be missed concert at the KKL my overnight was more special than I could have imagined. This I appreciated more than I can say. Big plus Bellini restaurant which is part of the structure. Will definitely stay here again.
Hospedou-se por 1 diária em ago. de 2023
Resposta de stefan gareis em 29 de set. de 2023
Dear Anne, thank you so much for your kind review! We are very happy that you enjoyed your stay, liked our location and were satisfied with our services. We hope to see you soon again and wish you all the best. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

6/10 - Ok

Judy, Berlin

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
I decided on this hotel based on other customer reviews even though the room rate was quite high for a 4 star boutique hotel. The room was clean but suffocatingly small. Our room had an AC but it didn't function at all to cool down the room temperature. We had a hard time falling asleep as we were literally being oven baked alive. My son and I are very thin and don’t usually get impacted by a normal heat. But inside this hotel room, we were sweating like crazy being confined to a small overpriced hotel room without any fan and fresh air. We asked for a good ole fan but they told us they don’t have any. We couldn't even open the window cuz the noise outside was extremely loud as it’s really right next to the train station and all the bars and restaurants. I was impressed with their soundproofing for sure. Breakfast was included but was a complete disappointment. We’ve stayed in 4 other hotels in Switzerland during our trip, and we enjoyed all other hotel breakfasts. On the second day, we didn't even bother to get our breakfast at the hotel. Disappointed to say that we will not be staying here in this hotel again unless they seriously address their AC problem and have extra fans for their customers.
Resposta de stefan gareis em 21 de ago. de 2023
Hello from the Continental Park!We are very sorry that you didn't enjoy your stay and also weren't satisfied with our services. Well, our air condition is working without any problems, we have smaller and bigger rooms and guests can choose between different categories. As we can see from many positive comments, our guests are very happy with our location, the air condition, the variety of our breakfast and our services in general. If you ask for the management during your stay while having a querie, we are absolutely sure that we could have solved the problem on spot. Kind regards, family Pedrazzetti, Hoteliers.

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em jul. de 2023
Resposta de stefan gareis em 7 de ago. de 2023
Dear Joseph, thank you so much for granting us full score! We are very happy that you enjoyed your stay, liked our location and were satisfied with our services. We hope to see you once again in the near future! Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

KIM KUN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023
Resposta de stefan gareis em 6 de ago. de 2023
Dear Kim, thank you so much for granting us full score! We are very happy that you obviously enjoyed your stay and were satisfied with our services. Kind regards and we hope to see you once again in the near future. Family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Merwin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful room
One of the best properties I have ever stayed. Great location and very spacious room with a balcony. Fully serviced bath room and the towels were of best quality.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de stefan gareis em 6 de ago. de 2023
Dear Merwin, thank you so much for your words of praise, which makes us very proud. However, we take your words also as motivation to go ahead and imrove our services wherever we can. We are very happy that you had an unforgettable stay at our hotel and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 - Boa

Ken

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There are a few steps of stairs for going down to my room, it’s not ideal for carrying luggage, especially for elderly.
Hospedou-se por 1 diária em jul. de 2023
Resposta de stefan gareis em 30 de jul. de 2023
Dear Ken, thank you very much for taking your time and informing us about your impressions during your last stay at the Continental Park. We are very happy that you enjoyed your stay and were satisfied with our services. As our hotel is a traditional hotel and built many years ago, we have some steps between our two buildings. However, we help our guests with their luggage or reserve them with pleasure a room, which is easily reachable without steps. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023
Resposta de stefan gareis em 16 de jul. de 2023
Dear guest, thank you so much for your positive comment. We are very happy that you enjoyed your stay and were satisfied with our services. Kind regards, family Pedrazzetti, hoteliers.

10/10 - Excelente

virginia

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Love this hotel and location
👍friendly, roomy, air conditioning, next to train station, ferry terminal, bus terminal supermarket. 👍 I shall come back stay here. ❤️❤️❤️❤️❤️❤️
Hospedou-se por 1 diária em jul. de 2023
Resposta de stefan gareis em 11 de jul. de 2023
Dear Virginia, thank you so much for your kind review, we are very happy that you liked our location and were satisfied with our services and the friendliness of our staff. We hope to see you soon again and wish you a great summer. Kind regards, family Pedrazzetti and the whole team.

10/10 - Excelente

Andrew

Hospedou-se por 1 diária em jul. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Dear Andrew, thank you so much for your kind review, we are very happy that you enjoyed your stay with us and wish you all the best. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jun. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Dear guest, thank you so much for your kind review, we are very happy that you enjoyed your stay with us at the Continental Park. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 - Excelente

Herbert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sehr nett und gut informiert, einfach und schlicht und trotzdem sehr ansprechend.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Lieber Herbert, vielen Dank für Ihren positiven Kommentar, wir freuen uns sehr, dass Sie sich bei uns im Continental Park wohlgefühlt haben. Liebe Grüsse und bis bald einmal wieder. Ihre Familie Pedrazzetti, Hoteliers und das gesamte Team.

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Parking on site, bag hold before check in, bags in room at check in. Very helpful staff with great suggestions on eating and distance to destinations.
Hospedou-se por 1 diária em jun. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Dear John, thank you so much for your kind review. We are very happy that you enjoyed your stay and were satisfied with our services. Kind regards, family Pedrazzetti, Hoteliers.

6/10 - Ok

XIAOQIN

Single room is more troublesome, you have to go up and down a short flight of stairs, it is inconvenient if you have large luggage.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Hello Xiaoqin, thank you for your comments. It's correct that our buildings are connected and in the most floors you have to use 5 stairs to reach the other hotel part. If guests are carrying large pieces of luggage of course our staff helps them. Kind regards, family Pedrazzetti, Hoteliers.

8/10 - Boa

Margo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mai. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Liebe/r Margo, vielen Dank für Ihre freundliche Bewertung, wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Liebe Grüsse und auf bald einmal wieder bei uns im Continental Park in Luzern. Familie Pedrazzetti, Hoteliers und das gesamte Team.

10/10 - Excelente

Greg

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is the perfect place to stay if you are flying out of Zurich Airport. Entrance to the train station is a 1 minute walk and the staff was so helpful in directing us where to go. It is located in/very near the old town area and we spent an afternoon exploring. Highly recommend!
Hospedou-se por 3 diárias em mai. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Helo Greg, thank you so much for your kind review. We are very happy that you enjoyed your stay, liked our location and were satisfied with our services. We wish you all the best and hope to see you once again. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and pleasant
Everything was fine except the pillows which were way too soft.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Dear Mr/Mrs Anonymous, we are very happy that everything was fine during your last stay and are very sorry that you found our pillows to soft. If you inform our staff during your stay we could have helped you with different pillows. Kind regards, family Pedrazzetti, Hoteliers and the whole team

8/10 - Boa

Maria

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2023
Resposta de stefan gareis em 7 de jul. de 2023
Liebe Maria, vielen Dank für Ihre freundliche Bewertung, wir freuen uns sehr, dass es Ihnen bei uns im Continental Park gefallen hat. Liebe Grüsse und auf bald einmal wieder. Familie Pedrazzetti, Hoteliers und das gesamte Team.

8/10 - Boa

Christian

Hospedou-se por 3 diárias em mar. de 2023
Resposta de stefan gareis em 25 de abr. de 2023
Hallo Christian, vielen Dank, dass Sie sich die Zeit genommen haben Ihren letzten Aufenthalt bei uns im Hotel Continental Park zu bewerten. Aufgrund der zahlreichen Gästekommentare können wir die Wünsche und Anregungen unserer Gäste besser greifen und unsere Dienstleistungen ständig verbessern, was uns ein grosses Anliegen ist. Wir wünschen Ihnen weiterhin alles Gute und auf bald einmal wieder bei uns in Luzern. Familie Pedrazzetti, Hoteliers und das gesamte Team.

10/10 - Excelente

Hsin-Hui

Hospedou-se por 2 diárias em jan. de 2023

10/10 - Excelente

Laïd

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2023

8/10 - Boa

Olivia

Hospedou-se por 1 diária em jan. de 2023

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

4/10 - Insatisfatória

Pablo

Pontos negativos: Limpeza e serviço e funcionários
Disappointing
Dirty room/restroom and impolite staff
Hospedou-se por 1 diária em dez.. de 2022

8/10 - Boa

Dmitry

10/10 - Excelente

Kathryn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Family Pedrazzetti, Hoteliers & Continental team em 25 de dez. de 2022
Dear Mrs. Von RichthofenThank you for your Feedback. It makes us happy to see that you enjoyed your stay with us. We hope to welcome you again soon here in Lucerne.Best regards

10/10 - Excelente

Demetrio

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Famiglia Pedrazzetti & il team Continental Park em 25 de dez. de 2022
Gentile Signor NicolòGrazie mille per la sua valutazione. Siamo lieti che abbia apprezzato il suo soggiorno presso di noi. Alla prossima!Cordiali saluti

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2022
Resposta de Family Pedrazzetti, Hoteliers & Continental team em 25 de dez. de 2022
Dear GuestThank you very much for taking the time and rating our quality of service. We are happy that you enjoyed your stay. We hope to see you again next time.Have a great day!

10/10 - Excelente

Maik

Hospedou-se por 1 diária em nov. de 2022
Resposta de Family Pedrazzetti, Hoteliers & the team em 25 de dez. de 2022
Lieber Herr SchärHerzlichen Dank für Ihre Bewertung.Wir hoffen Sie hatten einen angenehmen Aufenthalt bei uns.Wir wünschen Ihnen eine gute Zeit und freuen uns Sie beim nächsten Mal wieder zu Begrüssen!Winterliche Grüsse

8/10 - Boa

Tajinder

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em out. de 2022
Resposta de Family Pedrazzetti, Hoteliers & the team em 25 de dez. de 2022
Dear Mr. VirdiWe appreciate your feedback very much, this is the best way to improve ourselves. Hopefully you enjoyed your stay with us. May we ask what is your point for improvement so that we can get a 10 out of 10 rating on your next stay? We thank you in advance and wish you a great day.Sunny regards from Lucerne

10/10 - Excelente

Omri

Hospedou-se por 2 diárias em out. de 2022
Resposta de Family Pedrazzetti, Hoteliers & the team em 25 de dez. de 2022
Dear Mr. GiladThank you for your Feedback. We are very happy to see, that you enjoyed your stay with us. We are looking forward to welcoming you again soon.Warm regards from Lucerne

10/10 - Excelente

Manuel

Hospedou-se por 1 diária em out. de 2022

10/10 - Excelente

CHYICHANG

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything is as expected!
Hospedou-se por 1 diária em out. de 2022