stayed at Garza Blanca Resort & Spa in Cabo from May 13–17, 2025, and it was honestly the worst resort experience I’ve ever had. I don’t even know how this place has a 5 Diamond rating.
First off, someone came into my room unannounced while I was undressed, and money was stolen from my room. I reported it and all they said was they investigated and found nothing. No real apology, no accountability, nothing.
The front desk staff were extremely rude and unhelpful the entire time. Check-in took 30–40 minutes, and they didn’t even let me know when my room was ready — I had to keep checking myself.
Once I finally got in the room, there was a loud buzzing noise the whole time. The entire resort also smelled like straight sewage, which made everything even worse.
Nobody showed me around or explained anything — not even how to get to my room. There was no entertainment the whole time I was there. No music, no shows, nothing. The vibe was just dead.
On top of that, I also felt racially profiled during my stay, which made me super uncomfortable and really ruined the trip.
This place is not what it claims to be. If you’re expecting luxury, safety, or even basic customer service, do yourself a favor and book somewhere else.
