Recepção

Avaliações de Tavistock Hotel

3 out of 5
Tavistock Hotel
48-55 Tavistock Square, London, England

Avaliações

7,8

Boa

Nota 10 - Excelente. 406 de 1163 avaliações" "
Nota 8 - Boa. 421 de 1163 avaliações" "
Nota 6 - Ok. 196 de 1163 avaliações" "
Nota 4 - Insatisfatória. 83 de 1163 avaliações" "
Nota 2 - Terrível. 57 de 1163 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

7,6/10

Comodidades

7,2/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jamille

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Nesh em 18 de dez. de 2023
Dear Jamille, thank you for your score, I’m happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

8/10 - Boa

Joicy

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Quarto ok, banheiro ok, mas a cama extremamente desconfortável..
Hospedou-se por 8 diárias em dez. de 2022
Resposta de Hugo em 9 de jan. de 2023
Dear DeborahThank you for your score following your stay with us, i am delighted that the team looked after you so well.We have ordered new mattress toppers and some new mattresses as we have had some negative feedback on the beds. I do hope we have the opportunity to welcome you back soon. Kind regards Hugo Stevenson Hotel Manager

10/10 - Excelente

Beatriz

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2022
Resposta de Hugo em 9 de jan. de 2023
Dear BeatrizThank you for your score following your stay with us, i am delighted that the team looked after you so well. I do hope we have the opportunity to welcome you back soon. Kind regards Hugo Stevenson Hotel Manager

8/10 - Boa

Samir

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel conveniente
Um hotel muito bem localizado, perto do museu britânico e com acesso rápido a vários pontos importantes da cidade. Conveniência é o ponto forte pois tem vários pubs e restaurantes na redondeza.
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Hugo em 8 de ago. de 2022
Dear Samir Thank you so much for your wonderful feedback on the Tavistock hotel. I am delighted that we looked after you so well. I look forward to welcoming you back soon. kind regards Hugo Stevenson Hotel Manager

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in at noon as i came straight from redeye arrival at heathrow. Walked from the Tube stop. Good indian restaurant bar on premises. Only letdown was that i couldnt watch north american sports in the bar. No reception and too much time change. Double bed was fine. Washroom was small but it worked ok
Hospedou-se por 1 diária em mai. de 2024
Resposta de Nesh em 6 de mai. de 2024
Dear Michael, Thank you for taking the time to provide a feedback for your experience at Tavistock hotel. I am pleased to hear you enjoyed your stay and I will pass on your kind comments to our team who takes a great pride in providing a great stay for all our guests. We look forward to welcoming you back to our hotel very soon., All the bestNesh,. Night Manager

6/10 - Ok

Peter

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
The size of the bathroom for a double room was extremely small. The dining room which is used for breakfast is inadequate
Hospedou-se por 1 diária em mai. de 2024
Resposta de Viktoriia em 3 de mai. de 2024
Dear Peter,Thank you for sharing your thoughts with us. We apologize that the size of the room did not meet your expectations for the price paid. We understand the importance of feeling comfortable and satisfied with your accommodation, and we regret any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience. Warm regards, Viktoriia

6/10 - Ok

Christine

Viagem em grupo, Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Property close to transit options however it was near a club so very noisy at night. The room was clean just outdated and didn't have items like a safe. The linens and towels were very rough. Service was good
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Yon em 2 de mai. de 2024
Dear Christine,Thank you for taking the time to provide feedback about your recent stay at Tavistock Hotel. We sincerely apologize for any inconvenience caused by the noise from the nearby club and for not meeting your expectations with regards to the room amenities and linens.Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We truly appreciate your kind words regarding our convenient location and the quality of service provided by our team.We understand that we fell short during your stay, but we would like to assure you that your concerns have been addressed with our team. We would be incredibly grateful for another opportunity to exceed your expectations and provide you with a much-improved stay.Once again, we apologize for any shortcomings during your recent visit and thank you for bringing them to our attention. We look forward to the possibility of welcoming you back and demonstrating the improvements we've made.Warm regards,Yon AddisTavistock Hotel

10/10 - Excelente

Vicki

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient hotel, rooms with a park view too. Easy parking, which has ev charging points in too which was a bonus. The reception , bar and dining areas were beautiful and the room was clean and well kept. Just a little basic. Really good quality hotel for the money.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Yon em 1 de mai. de 2024
Dear Vicki,Thank you for your positive review! We're delighted you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon!Warm regards,Tavistock Hotel

10/10 - Excelente

Mandy

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location, friendly helpful staff. Good price. Nice clean rooms. Lovely foyer when arriving. Would recommend and would stay again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kennedy em 29 de abr. de 2024
Thank you for your lovely feedback. We're thrilled you appreciated our convenient location, helpful staff, and reasonable prices. It's wonderful to hear you found our rooms clean and enjoyed our welcoming foyer. Your recommendation means a lot to us, and we'd be delighted to welcome you back whenever you're in the area. Warm regards,

10/10 - Excelente

Mary Jane

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
An easy walk from the Russell St. tube and close to Euston. Very quiet. My room could use a refresh, but it wouldn’t stop me from staying here again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kennedy em 29 de abr. de 2024
Thank you for your feedback, Mary Jane. We're delighted you found our location convenient and enjoyed the tranquility. We appreciate your suggestion regarding the room refresh and will certainly look into it. We're glad it didn't deter you from considering us for future stays. We aim to ensure every guest has a comfortable experience and hope to welcome you back soon. Kind regards.

10/10 - Excelente

Tauhera

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Kennedy em 29 de abr. de 2024
Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future. Warm regards

10/10 - Excelente

Pamela

Pontos positivos: Limpeza e serviço e funcionários
Great area, nice staff
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Yon em 3 de mai. de 2024
Dear Pamela,Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future.Warm regards,Yon AddisTavistock hotel

10/10 - Excelente

Bruce

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very accommodating, and a very convenient location for those who are running the London Marathon.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Yon em 26 de abr. de 2024
Dear BruceThank you for taking the time to leave us a review! We're glad to hear that you found our hotel accommodating and convenient for the London Marathon. We look forward to welcoming you back again in the future.Warm regards,Yon AddisNight Manager

10/10 - Excelente

Martin

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
VERy comfortable stay with most helpful and charming staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de Yon em 26 de abr. de 2024
Dear Martin,We greatly appreciate your review! It's wonderful to hear that you had a very comfortable stay with us and found our staff helpful and charming. Your kind words will surely motivate our team to maintain the high level of service you experienced. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Yon AddisNight Manager

8/10 - Boa

Zoltan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Some rooms have unmovable shower heads which could be changed to moveable ones.
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Yon em 25 de abr. de 2024
Dear Zoltan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall.We appreciate your suggestion regarding the shower heads in some of our rooms. We understand the importance of having adjustable shower heads for our guests' comfort and convenience. Rest assured, we will take your feedback into consideration for future improvements.We hope to welcome you back to Tavistock Hotel in the near future and provide you with an even more comfortable stay.Warm regards,Yon AddisNight Manager

2/10 - Terrível

Guadalupe

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No hicieron la limpieza de la habitacion y el unico dia que la hicieron, no barrieron, no cambiaron toallas, ni se llevaron los trastes sucios. Por otro lado en su pagina argumentan que saben hablar todos los idiomas y no hay nadie que sepa español. Una perso a de la recepcion super grosera y racista
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Yon em 25 de abr. de 2024
Dear Guadalupe,We sincerely apologize for the inconvenience you experienced during your stay and appreciate you taking the time to share your concerns with us.It's disheartening to hear that your room was not properly cleaned throughout your stay. This does not meet our service standards, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas for improvement, and we have taken steps to address this issue with our housekeeping team to ensure the appropriate measures are taken in the future.Regarding your comment about language, we sincerely apologize for any inconvenience you experienced. We strive to provide multilingual service to meet the needs of all our guests, and I regret that you did not encounter any staff members who speak Spanish during your stay. We will work to improve the availability of staff who can communicate in different languages to ensure a more satisfactory experience for all our guests.We appreciate your feedback as it helps us improve our services and ensure that every guest has a positive experience at Tavistock Hotel. We hope to have the opportunity to welcome you back in the future and demonstrate our true hospitality.Best regards,Yon AddisNight Manager

10/10 - Excelente

Charles

Hospedou-se por 6 diárias em abr. de 2024
Resposta de Yon em 25 de abr. de 2024
Dear Charles,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an exceptional stay at Tavistock Hotel.Your positive feedback means the world to us, and we're delighted to have met your expectations. It's our goal to provide every guest with a memorable and enjoyable experience, and we're glad to hear that we succeeded with your stay.We look forward to welcoming you back to Tavistock Hotel in the future for another fantastic stay!Warm regards,Yon Addis

8/10 - Boa

Noah, Jackson

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent value for an excellent location.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Viktoriia em 17 de abr. de 2024
Dear Noah,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

8/10 - Boa

Sylvia

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location is great. The service is very nice.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Viktoriia em 17 de abr. de 2024
Dear,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.We're thrilled to hear that you enjoyed our convenient location, with easy access to bus stops and the metro nearby. Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 - Excelente

Koichi

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ホテル前が公園で、バスの便が良く、大英博物館にも歩いて行けた。ユーロスターへもバス一本で7分。
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Yon em 17 de abr. de 2024
Dear Koichi,Thank you for taking the time to share your feedback with us. We are delighted to learn that your recent stay at Tavistock Hotel was nothing short of excellent, earning a perfect 5/5 rating. Ensuring our guests experience the highest level of comfort and satisfaction is our utmost priority, and it is gratifying to know that we have met your expectations.Your positive remarks serve as a testament to the dedication of our team members who strive to deliver exceptional service consistently. We sincerely appreciate your kind words and the opportunity to have contributed to your enjoyable experience.Should you have any further feedback or requests for your future visits, please do not hesitate to reach out to us. We eagerly anticipate the opportunity to welcome you back to Tavistock Hotel and exceed your expectations once again.Warm regards,Yon AddisNight Manager

10/10 - Excelente

Jill

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The service was very well, location is amazing for the price.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Nesh em 12 de abr. de 2024
Dear Jill, Thank you very much for your comments and score, I'm glad to see you enjoyed your stay with us. All our team takes a great pride in providing great experience for all our guests and I thank you on their behalf. We look forward to welcoming you back to our hotel very soon. Kind regards, Nesh, Night Manager

8/10 - Boa

Ingo

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Nesh em 12 de abr. de 2024
Dear Ingo, Thank you for your score, I'm happy to see you enjoyed your stay with us. Kind regardsNesh, Night Manager

10/10 - Excelente

JESSICA

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em abr. de 2024
Resposta de Yon em 9 de abr. de 2024
Dear Jessica,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a perfect 5/5 stay at Tavistock Hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!Best Regards,Yon AddisTavistock Hotel

6/10 - Ok

AKIKO

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
静かで立地は最高でした。地下鉄駅3駅利用でき、大英博物館まで歩けて、バスも乗りやすかったです。ホテルがたくさんあり夜も賑やかで、ミュージカル鑑賞後の22時くらいになっても怖いと感じませんでした。 朝食も種類が豊富で毎日同じメニューが気にならないくらいでした。 ただ部屋が…古いのと冷蔵庫がないのが不便でした。 電子レンジを使わせてくれないか、と頼んだら即座に明白な拒否、仕方ないのかもしれませんが… 帰りの便が夕方だったので、チェックイン後のスーツケース預かりを快く受けてくれたのはよかったです。
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Viktoriia em 30 de mar. de 2024
Dear Akiko,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We do provide a refrigerator for the medicine. Unfortunately, we do not have a microwave because of the food contamination.Thank you for your understanding. We look forward to welcoming you back to our hotel in the near future. Kind regards,

8/10 - Boa

Loredana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and very good value for the money considering it is London. We had the family room which was big although it had a weird layout. There is a lot of variety for breakfast. We highly recommend this hotel.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Yon em 27 de mar. de 2024
Dear Loredana,Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay at Tavistock Hotel. We hope to have the pleasure of welcoming you back soon.Best regards,Yon AddisNight Manager

8/10 - Boa

Christine Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Nesh em 26 de mar. de 2024
Dear Christine Elizabeth, Thank you for your score, I'm happy to see you enjoyed your stay with us. Looking forward to welcome you back to our hotel very soon. Kind regardsNesh, Night Manager

8/10 - Boa

Carlos

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Nesh em 15 de abr. de 2024
Dear Carlos, Thank you for your score, I'm happy to see you enjoyed your stay with us. We hope to welcome you back t our hotel very soon. Kind regardsNesh, Night Manager

10/10 - Excelente

Connie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were friendly happy to help and nothing was too much trouble. Looking forward to staying again soon.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kennedy em 14 de mar. de 2024
Thank you for your kind words, Connie! We're thrilled to hear that you had a wonderful experience with our friendly and helpful staff. It's always our pleasure to assist you, and we're delighted that you're looking forward to staying with us again soon. We can't wait to welcome you back for another fantastic stay! If there's anything special you'd like for your next visit, please don't hesitate to let us know. Kind regards, Kennedy

10/10 - Excelente

Roberta

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall a very pleasant stay.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Nesh em 13 de mar. de 2024
Dear Roberts, Thank you very much for your comments and score. I'm delighted to see that you enjoyed your stay with us. All our team work very hard to make every stay in Tavistock Hotel as pleasant as possible and well appreciate your feedback. Looking forward to welcome you back to our hotel very soon, Kind regardsNesh, Night Manager

8/10 - Boa

Anthony, Coventry

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Property is in a prime location, but it would have been nice to have been warned about the roadworks outside and that the work started very early. Also, the loud ring on the lift call button is particular disturbing in the middle of the night - this should be fixed as a matter of priority.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Yon em 11 de mar. de 2024
Dear Anthony,Thank you for taking the time to share your feedback with us. Your insights are invaluable as we strive to provide the best possible experience for our guests. We sincerely apologise for any inconvenience caused by the roadworks outside. We understand how disruptive this can be, and we will make every effort to provide advance notice to our guests in similar situations moving forward.Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to learn and improve. We hope to have the pleasure of welcoming you back for a much-improved experience in the future.Warm regards,Yon AddisNight Manager

6/10 - Ok

Ronald

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Viktoriia em 31 de mar. de 2024
Dear Ronald,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.Thank you for rating us 3/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 - Excelente

Manpreet

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Great staff
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Yon em 10 de mar. de 2024
Dear Manpreet,Great to hear that you had amazing stay! We're thrilled that you enjoyed your time with us. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind regards,Yon AddisTavistock Hotel

8/10 - Boa

MUCHA

Viagem com família e crianças pequenas
とても便利な場所です。 朝食も美味しかったです。 シャワーの水圧は良くないです。
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Yon em 10 de mar. de 2024
Dear Mucha,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location convenient and enjoyed our delicious breakfast offerings. Your satisfaction is our priority, and we apologize for any inconvenience you experienced with the water pressure in the shower. We will certainly address this issue to ensure that all our guests have a comfortable and enjoyable stay. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Yon AddisNight Manager

10/10 - Excelente

Dr Jeanna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I received a complementary upgrade, so thank you to the hotel. Excellent breakfast, very professional staff, ideal location and very well facilitated and very clean. Highly recommend
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Nesh em 3 de mar. de 2024
Dear Dr Jeanna, Thank you very much for your comments and score. I'm happy to see you enjoyed your stay with us. Our team is working very hard to make each and every stay in our hotel memorable and they will be pleased to hear your kind words. We hope to have an opportunity to welcome you back to our hotel very soon again, Kind regardsNesh, Night Manager

6/10 - Ok

Kübra

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Die Lage der Unterkunft ist sehr zentral, man hat gute Anbindungen an die öffentlichen Verkehrsmittel. Die Zimmer und das Bett sind sehr klein aber ziemlich sauber. Schlimmer ist jedoch, die Raumtemparatur. Wir waren im Februar dort und die Zimmer war wie eine Sauna, der kleine Ventilator hat kaum geholfen. Allein aus dem Grund werden wir dieses Hotel nicht erneut besuchen.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kennedy em 27 de fev. de 2024
Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir freuen uns zu hören, dass Sie unsere zentrale Lage und die Anbindung an die öffentlichen Verkehrsmittel als praktisch empfunden haben. Wir entschuldigen uns jedoch für etwaige Unannehmlichkeiten, die während Ihres Aufenthalts durch die Zimmergröße und -temperatur verursacht wurden. Ihr Feedback zur Raumtemperatur und Belüftung ist von unschätzbarem Wert und wir werden uns auf jeden Fall mit diesem Thema befassen, um unseren Gästen in Zukunft ein angenehmeres Erlebnis zu bieten. Wir schätzen Ihre Schirmherrschaft sehr und würden uns über die Gelegenheit zur Wiedergutmachung freuen. Bitte wenden Sie sich bei der Planung Ihres nächsten Besuchs direkt an uns. Wir werden unser Möglichstes tun, um Sie in einem passenderen Zimmer unterzubringen. Ihre Zufriedenheit liegt uns am Herzen und wir hoffen, Sie unter verbesserten Umständen wieder bei uns begrüßen zu dürfen. Kind regardsThank you for sharing your experience with us. We're pleased to hear that you found our central location and access to public transport convenient. However, we apologise for any discomfort caused by the room size and temperature during your stay. Your feedback regarding the room temperature and ventilation is invaluable, and we'll certainly address this matter to ensure a more comfortable experience for our guests in the future. We truly value your patronage and would love the opportunity to make amends. Please consider reaching out to us directly when planning your next visit, and we'll do our utmost to accommodate you in a more suitable room. Your satisfaction is our priority, and we hope to have the chance to welcome you back under improved circumstances. Kind regards.

8/10 - Boa

Vladimir

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a great place to stay in London. It's best feature - staff and great service. Location is good too. Traveling on the budget-highly recommend.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Nesh em 26 de fev. de 2024
Dear Vladimir, Thank you very much for your score and comments - I am very happy to see you enjoyed your stay with us and the whole team appreciates you compliments. We all work very hard to make each and every stay at Tavistock Hotel memorable and we look forward to welcome you back to our hotel very soon., Kind regards, Nesh, Night Manager

10/10 - Excelente

John, Miami Beach

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 9 diárias em fev. de 2024
Resposta de Nesh em 24 de fev. de 2024
Dear John, Thank you for your score. I'm happy to see your stay with us was enjoyable. Looking forward to welcome you back to our hotel soon, Kind regardsNesh, Night Manager

10/10 - Excelente

Barbara

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
For a smaller hotel, I found Tavistock lovely. The staff were very professional and friendly. To grab a quick "Bap" and coffee in the bar in the morning was perfect and affordable. My room was super quiet, far away from elevators. I would highly recommend, as it is also within walking of everything in London!
Hospedou-se por 1 diária em fev. de 2024
Resposta de PM em 23 de fev. de 2024
Dear Babara,Many thanks for taking the time to leave your feedback about your recent stay with us.I will pass on your kind words to my colleagues.We hope to be welcoming you back soon.Kind Regards,PedroAssistant Front Office Manager

10/10 - Excelente

Barbara

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really liked my stay at the Tavistock. Nothing super fancy but clean and warm, the beds were good, even though I had a twin room I had plenty of space, and it was super quiet. Just a 20 minute walk to the Thames and lots of great food options.
Hospedou-se por 1 diária em fev. de 2024
Resposta de PM em 23 de fev. de 2024
Dear Barbara,Many thanks for taking the time to leave your feedback about your recent stay with us.We are very delighted to hear that you enjoyed you stay.We do hope to be welcoming you back soon.Kind Regards,Pedro Assistant Front Office Manager

8/10 - Boa

Onishi

Viagem de negócios
one of the best location hotel in London for tourists.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Yon em 21 de fev. de 2024
Dear Onishi,Thank you very much for your glowing review! We're delighted to hear that you found Tavistock Hotel to be one of the best locations in London for tourists. Providing an exceptional experience for our guests is always our top priority, and we're thrilled that we could meet your expectations.We truly appreciate your kind words and your recognition of our efforts. It was a pleasure having you stay with us, and we hope to have the opportunity to welcome you back to Tavistock Hotel in the near future. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Tavistock Hotel. We look forward to seeing you again soon!Warm regards,Yon AddisNight Manager

8/10 - Boa

Debbie

Viagem a dois
Basic room, needed updating. Not enough power sockets, especially around the bed. Comfy bed. Room door needed fixing. Tiny bathroom but all clean and usable. Excellent breakfast with lots of choice. Left luggage all day following checkout, really good service. Staff were friendly and helpful but had thick foreign accents which we struggled to understand at times.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Tavi em 15 de fev. de 2024
Dear Debbie,Thank you for sharing your recent experience at Tavistock Hotel with us. We appreciate your detailed feedback as it helps us identify areas for improvement.We apologize for any inconvenience caused by the condition of your room. Ensuring our accommodations meet the expectations of our guests is a top priority, and we will take your comments into consideration as we work on updating our rooms and addressing issues such as power sockets and room doors.Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Reception TeamTavistock Hotel

8/10 - Boa

Megan Leigh

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We appreciated the staff being very hospitable. Only thing to note is how thin the walls are. We could hear our neighbors come and go. Our room was also unfortunately right next to the bowling alley. Thankfully people didn’t play so late into the night. Overall, had a good experience.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Tavi em 15 de fev. de 2024
Dear Megan,Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the hospitality of our staff during your stay at Tavistock Hotel.We sincerely apologize for any inconvenience caused by the thin walls and proximity to the bowling alley. Your comfort is of utmost importance to us, and we regret any disturbance this may have caused during your stay.Please rest assured that we will take your comments into consideration as we continuously strive to improve the overall experience for our guests.We are pleased to know that despite these challenges, you still had a good experience overall. Should your travels bring you back to the area, we would be honored to welcome you again and ensure a more comfortable stay.Thank you once again for your valuable feedback.Warm regards,Reception Team

8/10 - Boa

Wolfgang

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sehr nettes Hotel mit gutem Service!
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Nesh em 10 de fev. de 2024
Dear Wolfgang, Thank you for your score, I’m happy to see that your stay with us was enjoyable. We are here to make every guest's stay as pleasant as possible and our team will be happy to hear how much is their hard work appreciated. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

10/10 - Excelente

Veronique Michele

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hôtel agréable proche des endroits incontournables
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Nesh em 10 de fev. de 2024
Dear Veronique Michele, Thank you for your comments and score, I’m happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

10/10 - Excelente

Mario

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente atención y ubicación ☺️
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Tavistock em 8 de fev. de 2024
Dear Mario, Thank you very much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed the excellent service and prime location at Tavistock Hotel.At Tavistock Hotel, we are dedicated to providing our guests with an exceptional experience in every aspect of their stay, from service to the comfort and convenience of our location. It is truly gratifying to know that we met your expectations in these regards.We look forward to welcoming you back in the future and providing you with another unforgettable stay. Please do not hesitate to reach out if you need any further assistance for your next visit.Thank you once again for choosing Tavistock Hotel as your accommodation destination!Warm regards,Yon AddisTavistock Hotel

6/10 - Ok

Anne

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
I had to change hotels after the first night because it was so noisy. I was awakened at 5 am by the man talking in the next room. It was so loud, it sounded like he was in my room. To the hotel’s credit, they offered to have me switch rooms, but I didn’t want to take the chance. I wanted to get on with enjoying my trip.
Resposta de Tavistock em 8 de fev. de 2024
Dear Anne,Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your stay. It is disheartening to learn that your rest was disrupted by noise from neighbouring guests.Please be assured that we take your comments seriously and will address this matter with our team to ensure that appropriate measures are taken to prevent such occurrences in the future.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Thank you once again for bringing this matter to our attention.Kind regards,Yon AddisNight Manager

10/10 - Excelente

Kevin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Tavistock Hotel em 6 de fev. de 2024
Dear Kevin,Thank you for your score and choosing Tavistock Hotel for your stay in LondonI am glad that your stay was as enjoyable as you like to have.I do hope that we have the opportunity to welcome you back soon on your next journey in London for a far better stay.Looking forward to welcome you back .Kind regards,Bogdan

10/10 - Excelente

Gavin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Economic and good as well.
Didn’t actually spend too much time in the hotel, but it proved to be very good location for getting to our varying destinations. Don’t normally do breakfast but managed to have an “adequate sufficiency” without any effort. Overall would definitely stay there again.👍
Hospedou-se por 1 diária em fev. de 2024
Resposta de Tavistock Hotel em 6 de fev. de 2024
Dear GavinThank you for your score and comment on your stay Tavistock Hotel for your journey in London. I am happy to see that you give us a high score and you enjoy your stay with us.I do hope we do have the opportunity to welcome you back to stay with us for a far better stay on your next journey.Kind regard,Bogdan

10/10 - Excelente

Ian

Pontos positivos: Serviço e funcionários
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Tavistock Hotel em 6 de fev. de 2024
Dear Ian,Thank you for your score and choosing Tavistock Hotel for your stay in London. I am happy to see that you give us a high score and you enjoy your stay with us.I do hope we do have the opportunity to welcome you back to stay with us for a far better stay on your next journey.Kind regard,Bogdan

8/10 - Boa

Anlun

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 10 diárias em jan. de 2024
Resposta de Nesh em 3 de fev. de 2024
Dear Anlun,Thank you very much for your score, I'm glad to see you enjoyed your stay with us. Looking forward to welcome you again to our hotel very soon, Kind regardsNesh, Night Manager