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Avaliações de Vander Urbani Resort – a Member of Design Hotels

4.5 out of 5
Vander Urbani Resort – a Member of Design Hotels
Krojaška ulica 6-8, Ljubljana

Avaliações

8,8

Excelente

Nota 10 - Excelente. 200 de 347 avaliações" "
Nota 8 - Boa. 104 de 347 avaliações" "
Nota 6 - Ok. 26 de 347 avaliações" "
Nota 4 - Insatisfatória. 13 de 347 avaliações" "
Nota 2 - Terrível. 4 de 347 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

MOEMA

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Recomendo!
Hotel muito fofo, quarto pequeno, mas moderno e com espaço super aproveitado. Cama bem confortável, ducha ótima, banheiro meio apertado,mas tudo novo. Drinques de boas vindas, staff simpático e localização perfeita.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Vander team em 16 de jun. de 2023
Dear,Thank you for taking the time to write a review, we appreciate it. We are glad to see you enjoyed your stay with us and Ljubljana. We sincerely hope to be able to host you again in the future.Kind regards

4/10 - Insatisfatória

Aida

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Decepção
Quarto muito pequeno, desconfortável. Falta manutenção. Minibar não funcionava. Café da manhã e atendimentos bons. Mas em geral não vale a pena. Banheiro inundava na hora do banho.
Hospedou-se por 2 diárias em fev. de 2020

10/10 - Excelente

FERNANDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Além
O fato de serem flexíveis a ponto de fazermos um aniversário para minha família dez toda a diferença.
Hospedou-se por 3 diárias em fev. de 2019

10/10 - Excelente

Daniela

Maravilhosa, localização excelente bem no meio dos bares do centro histórico na beira do rio, cidade linda, funcionários muito cordiais, brinde de boas vindas a escolher a vontade. Quarto pequeno, porém super moderno, impecável.
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de Vander team em 10 de jan. de 2019
Dear guest, We are glad that you selected our beautiful hotel for your stay in Ljubljana, and even happier that we could make your stay a pleasant and memorable one. We wish you safe travels in the future as well!

10/10 - Excelente

Geraldo, Belo horizonte brasil

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hotel muito charmoso, pessoal gentil e hospitaleiro, com ótima localização ao lado de tudo no centro histórico.
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de Vander team em 10 de jan. de 2019
Dear guest It was a pleasure to have you stay with us and are glad that we made your stay a memorable one. Hope to greet you again in future.

8/10 - Boa

Frederico

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Agradável!
Gostamos muito desse hotel, do atendimento, café da manhã, do quarto. O único inconveniente foi um forte cheiro de cigarro .

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

pedro, sc

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
hotel maravilhoso
Excelente

10/10 - Excelente

Nicola

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location for exploring the city - everywhere is walkable from the hotel. Hotel has a lovely modern and friendly boutique feel. Staff all very accommodating. Great breakfast included with lots of options and large portions. Only thing visitors may want to consider is our bathroom had a transparent glass wall and door which may not be suitable for all people sharing a room! Not sure if all rooms have this feature.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Vander team em 8 de mai. de 2024
Dear Nicola,thank you for your feedback and your review about your stay with us. We are glad you enjoyed your stay with us and we hope Ljubljana left a deep impression on you.That is true, all of our bathrooms are seperated by a glass wall from the rest of the room.Kind regards

10/10 - Excelente

Andrew

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Vander team em 16 de abr. de 2024
Dear Andrew,thank you for your review, we appreciate it. We are glad you enjoyed your stay with us and we hope Ljubljana will be a great place for you to return to in the future.Kind regards,

8/10 - Boa

Alberto

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tendrían que avisar, que el hotel está en una zona peatonal y que el parking está a unos 800 metros
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Vander team em 15 de mar. de 2024
Dear Alberto,thank you for your feedback, we appreciate it.We hope you have enjoyed Ljubljana and Slovenia.Kind regards

10/10 - Excelente

Gabriele

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A wonderful place to be, we slept like a baby, directly in the beautifil old town city and friendly service...
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Vander team em 12 de mar. de 2024
Dear Gabriele,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us.We hope Ljubljana will be place you will love returning to in the future.Kind regards

10/10 - Excelente

karin

Hospedou-se por 1 diária em fev. de 2024
Resposta de Vander team em 18 de fev. de 2024
Dear Karin,thank you for your feedback of your stay, we appreciate it.We are happy to see you have enjoyed Ljubljana and your stay with us and we hope we will be able to host you again in the future.Kind regards

10/10 - Excelente

Eleonora

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Super!
Hotel molto carino, in posizione centralissima. Personale cortese e preparato. Stanza accogliente e pulita. Ottima e abbondante colazione. Ci torneremo!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Vander team em 8 de fev. de 2024
Dear Eleonora,thank you for your feedback of your stay with us, we appreciate it.We are glad you enjoyed the breakfast, our chef does a tremendous job preparing a seasonal menu with fresh food.Welcome back again in the future.Kind regards

10/10 - Excelente

Ensari

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Vander team em 27 de jan. de 2024
Dear Ensari,thank you for your feedback, we appreciate it.Kind regards

10/10 - Excelente

Suzie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, clean, comfortable room. Excellent breakfast with vegan and vegetarian options. On the river and walkable to restaurants, sights and doing. Open market really close. Lobster on a walkable Street. No parking
Hospedou-se por 1 diária em out. de 2023
Resposta de Vander team em 27 de jan. de 2024
Dear Suzie,thank you for your feedback, we appreciate it.Our location in the city truly is amazing, that gives our guests the best starting point for exploring the city.We are glad you enjoyed your stay here with us and we hope to see you again in the future.Kind regards

10/10 - Excelente

zoltan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fabulous stay!
Very nice hotel, in the heart of old town! Close to shops, bars, restaurants and other amenities. Room was very comfortable, large with a fantastic view! Breakfast was amazing! Fantastic choice of dishes to choose from. The hotel doesn’t do buffet style breakfast, but if you book your room with breakfast you get a choice of two dishes from the menu plus an assortment of pastries - fantastic food and very generous portions! The hotel staff are very professional, helpful and friendly. We would recommend this hotel!
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Vander team em 27 de jan. de 2024
Dear Zoltan,thank you for your feedback, we appreciate it.We are glad you enjoyed your stay here with us and we hope to see you again in the future.Kind regards

6/10 - Ok

Kurt

Viagem a dois
Pontos positivos: Limpeza
ein Frühstücksbuffet würde allen zur Stress Vermeidung helfen!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Vander team em 27 de jan. de 2024
Dear Kurt,thank you for your feedback, we appreciate it.The reasoning behind an a la carte breakfast is freshly prepared food for our guests and less waste.Kind regards

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Buona sistemazione in pieno centro storico
Ottima la pozione dell'hotel e ottima la colazione con possibilità di scegliere alla carta. Mi aspettavo un po' di più dalla stanza in quanto le dimensioni erano ridotte per due persone con bagagli. Bagno cieco senza aspirazione, asciugamani e tende presentavano degli strappi e lo scarico della doccia era maleodorante. Buono nel complesso ma mi aspettavo qualcosa in più dalla camera.
Asciugamano bagno
Tenda della camera
Hospedou-se por 1 diária em nov. de 2023
Resposta de Vander team em 3 de nov. de 2023
Dear,thank you for your feedback and review of your stay with us, we appreciate it. We are sorry to hear the experience was not fully enjoyable, but thank you for pointing out what we should improve on, so we can do our best.Kind regards

6/10 - Ok

Trish

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
The room was full of furniture so it seemed crowded. The design was out dated and carpets worn. The ventilation system runs constantly so it is a little noisy. It was a little overpriced due to the location. The staff was very very helpful kind and responsive.
Hospedou-se por 1 diária em out. de 2023
Resposta de Vander team em 15 de out. de 2023
Dear Trish,Thank you for your feedback of you stay, we are sorry to see you were not fully satisfied with your stay at our hotel. It is true regarding the issues, you have brought them forward to our reception team, but we were unfortunately not successful in resolving them.We hope you enjoyed Ljubljana as a city and that you will consider returning to visit our country in the future.It was our pleasure having you.Kind regards

10/10 - Excelente

STEPHEN

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice small hotel in middle of pedestrian only area next to water way (river?).
Hospedou-se por 1 diária em out. de 2023
Resposta de Vander team em 12 de out. de 2023
Dear Stephen,thank you for your feedback and review, we appreciate it.We are glad to see you enjoyed your stay with us here at Vander and we are glad you enjoyed Ljubljana just as much.We hope we will see you again in the future.Kind regards

10/10 - Excelente

Douglas

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very friendly and helpful. This hotel is located on a walking street so the logistics were a bit complicated, but we received a lot of eager assistance. It was a great location!
Hospedou-se por 1 diária em set. de 2023
Resposta de Vander team em 24 de set. de 2023
Dear Douglas,thank you for your feedback and a positive review, we appreciate it. We are glad to hear you enjoyed your stay in Ljubljana and were thoroughly helped out by our staff. We hope Ljubljana has left a warm a nice memory and you will consider visiting us again.Kind regards

10/10 - Excelente

gary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great staff, outstanding breakfast. Walkable to most everything. Our room was quiet and clean. If you’re staying with someone you might find that you wished there was more privacy in the bathroom, there’s a curtain and glass door with no fan.
Hospedou-se por 5 diárias em set. de 2023
Resposta de Vander Team em 23 de set. de 2023
Dear Gary,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us and you enjoyed Ljubljana as well.For the bathroom, it is true. Our bathrooms don't offer as much privacy as one would hope, but that is they way they were designed by Sadar & Vuga.We hope you will consider visiting Ljubljana again in the future.Kind regards

10/10 - Excelente

J.A.

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel in a historical heart of Ljubljana
Great stay, attentive and friendly stuff, wonderful location and the little pool on the roof top is a gem!
Hospedou-se por 2 diárias em set. de 2023
Resposta de Vander team em 19 de set. de 2023
Dear J.A.,thank you for your positive feedback of your stay, we appreciate it. We hope you have enjoyed Ljubljana just as much and will consider returning in the future.Kind regards

10/10 - Excelente

Tomas Alexander

Hospedou-se por 1 diária em set. de 2023
Resposta de Vander team em 2 de out. de 2023
Dear Tomas,thank you for your feedback, we appreciate it.We are glad to see you enjoyed your stay in Ljubljana.Kind regards

6/10 - Ok

Claire

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
A little tired and in need of a refurb, great food
Boutique hotel in the centre of Ljubjlana. The location was great as was the food at breakfast, and the service in the restaurant, and they did a nice breakfast dessert for my partner's birthday. However, I was a bit disappointed with the rooms and the standard. It feels that it is in need of an update, the towels were past their best and the bath mat had threads hanging off it. The curtain was hanging off in the room, and there was no fridge in the cupboard in our room. It was clean, but felt tired. The shower made a noise when using the main shower head which could have done with replacing, the smaller one was fine. Bathrobes in the room didn't have a cord to tie it closed. The upstairs pool is great albeit small (which was expected) but there were two towels there when we got up there, one of which was damp. The one sun lounger has seen better days. It was therefore disappointing from what we expected, but overall clean and not too expensive. With a little tlc, it could be lovely.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Vander team em 22 de ago. de 2023
Dear Claire,Thank you for your feedback of your stay, we appreciate it. We appreciate your honesty regarding your stay, so we know which aspects we have to improve, to make other guests even more comfortable.We hope you will be returning to Ljubljana / Slovenia again in the future.Kind regard

10/10 - Excelente

Wi Jin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, modern and grease service with free breakfast
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Vander team em 14 de ago. de 2023
Dear Wi Jin,thank you for your feedback of your stay, we appreciate it. We are happy to see you enjoyed your stay with us and we hope you enjoy Ljubljana just as much.Kind regards

10/10 - Excelente

Chris

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Hotel in Ljubljana
Awesome pedestrian only area
Hospedou-se por 1 diária em jul. de 2023
Resposta de Vander team em 3 de ago. de 2023
Dear Chris,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us and we hope to see you again in the future.Kind regards

10/10 - Excelente

Veli

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Vander Team em 22 de jul. de 2023
Dear Veli,thank you for your feedback of your stay, we appreciate it.Kind regards

10/10 - Excelente

Brendon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wonderful hotel right in the mix of the area. Extremely friendly and professional staff and excellent accommodations. Lastly, excellent recommendations and and taxi arrangements to and from the hotel. Highly recommended!!😁👍
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Vander Team em 24 de jun. de 2023
Dear Brendon,thank you for your feedback of your stay, we appreciate it. We are glad you enjoyed your stay with us and we hope we will be able to host you again in the future.Kind regards

4/10 - Insatisfatória

Martin

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
An open-air bath room hotel
Upon reservation I wrote to the hotel and explicitly underlined that I wanted a room with a solid door to the bathroom. At check-in we were then given a room without any door to the bathroom.. I complained, but were told that the reception probably not had read my message. I asked for a refund so we could move to another hotel, but were told that was not possible. I called hotels.com and were told that it was up to me to check that the hotel had reacted to by message... The hotel is situated in a no-car zone, so we had to push our luggage through the city for 10 min. from the drop off place. The hotel only starts the breakfast service from 08.00. We asked for a cup of coffee one morning at 07.55, when we had to leave early, but were told that was not possible. 5 min. - a cup of coffee - A 4-star hotel...(we could smell the coffee from the machine behind the waiter). The towels were every day alle torn and in threads. The beed sheet was never changed during a 4 days visit.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de Klemen em 16 de jun. de 2023
Dear Martin, thank you for taking your time to write the review of your stay with us.It is true that you have specifically requested a room with a solid door, but when you were making the reservation it was clearly seen what kind of a room you have booked. It is this exact room from the pictures that was assigned to your reservation. As it was not a fault from our end, but lack of due dilligence on your end, you were not entitled to a refund. The same goes for the hotel, being located right in the HEART of the historical city centre, meaning we cannot be reached by a car (we have this piece of information posted as well).Even though, we always do our best to resolve any kind of issues that our guests might experience and if we have the capabilities to resolve the issue. But lack of planning on your end does not constitute an emergency on our end.We hope you have atleast enjoyed Ljubljana as a city and every other beauty Slovenia has to offer.Kind regards

10/10 - Excelente

Sonia

Hospedou-se por 1 diária em jun. de 2023
Resposta de Vander Team em 24 de jun. de 2023
Dear Sonia,thank you for your positive feedback, we appreciate it.Kind regards

8/10 - Boa

Matthew

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel is located literally in the centre of town so it's massively convenient for all city attractions. Room was very clean although the hotel wi-fi strength didn't reach the room which given it was only the 2nd floor (room 26) was a disappointment given a) this is a 4 star hotel and b) its nearly a given to have in modern times. Air-con in room was good and the noise from the street was excellently blocked out by triple glazed windows (couldn't hear a thing!). Bed was great, breakfast was really good, staff overall friendly although seemed a tad bored(!) at times ... overall I would recommend this hotel.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Vander team em 4 de jun. de 2023
Dear Matthew,thank you for your feedback and review, we appreciate it. We are sorry to here there were some issues during your stay, but we are glad you overall still enjoyed your stay with us and we hope you enjoyed Ljubljana as much as possible.Kind regards

10/10 - Excelente

Victor

Hospedou-se por 1 diária em mai. de 2023
Resposta de Vander team em 4 de jun. de 2023
Dear Victor,Thank you for your feedback, we are glad you enjoyed your stay with us.Kind regards

10/10 - Excelente

Lynn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, clean rooms, a little bit small but location made up for it
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Vander team em 20 de mai. de 2023
Dear Lynn,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us here in Ljubljana and we hope you enjoyed Ljubljana just as well.Kind regards

10/10 - Excelente

SENAKA

Hospedou-se por 2 diárias em mai. de 2023
Resposta de Vander team em 14 de mai. de 2023
Dear,thank you or your feedback, we appreciate it.We are glad to see you have enjoyed your stay with us and we hope you enjoyed Ljubljana as well.Kind regards

10/10 - Excelente

Kurt

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect location for weekend in the city center.
Very nice overall, great welcome and wonderful two night/three day visit. Breakfast was a highlight, can’t say enough about their crispy bacon.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Vander Team em 23 de abr. de 2023
Dear, we appreciate and thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again in the future! Best regards, Vander Team

10/10 - Excelente

Peter

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very helpful staff helped with many arrangements and needs. Great breakfast. And dinner!
Hospedou-se por 4 diárias em mar. de 2023
Resposta de Vander team em 20 de mar. de 2023
Dear Peter,Thank you for your feedback, we appreciate it. We are glad to see that the staff was helpfull during your stay, and we hope you enjoyed Ljubljana as a city as well.Kind regards

10/10 - Excelente

Leif Arne

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfekt for turister
Perfekt beliggenhet i gamlebyen for turister. Fantastisk meny frokost fra kl 0800-1400. Hotellet har ok rom, god seng, div tv kanaler.
Hospedou-se por 5 diárias em fev. de 2023
Resposta de Vander team em 8 de mar. de 2023
Dear Arne,thank you for your feedback, we appreciate it.We are glad you enjoyed your stay with and that you enjoyed Ljubljana. We sincerely hope you will consider coming back to Ljubljana at some point in the future.Kind regards

6/10 - Ok

Gruska

Hospedou-se por 1 diária em jan. de 2023
Resposta de Vander Team em 4 de fev. de 2023
Dear Gruska,thank you for your feedback of your stay with us.Kind regards

6/10 - Ok

Emanuele

Pontos positivos: Comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Posizione perfetta, struttura bella e camera accogliente e spaziosa. Servizio deludente (è stato necessario sollecitare più volte per rifare la camera), colazione abbondante ma servizio molto migliorabile per una struttura 4 stelle.
Resposta de Vander Team em 4 de fev. de 2023
Dear Emanuele,thank you for your feedback of your stay, we appreciate it.We hope you enjoyed Ljubljana as a city, as it is so lovely.Kind regards

8/10 - Boa

Lorenzo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

10/10 - Excelente

Lucy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2022
Resposta de Vander Team em 20 de out. de 2022
Dear, we are pleased to hear you enjoyed your stay with us. We hope to see you again in the future! Best Regards, Vander Team

10/10 - Excelente

Carolyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location and staff were superb
Hospedou-se por 2 diárias em out. de 2022
Resposta de Vander reception em 19 de out. de 2022
Dear, thank you for the perfect review score, we appreciate it. We hope you enjoyed the city of Ljubljana just as much. Kind regards

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely hotel in the heart of the old town!
We really enjoyed this hotel! It was right in the heart of the old town, accessible to great restaurants, shopping, and tourist activities. The breakfast was lovely, and the staff was very friendly. We would definitely stay here again!
Hospedou-se por 1 diária em out. de 2022
Resposta de Vander reception em 19 de out. de 2022
Dear Mr. James, thank you for the perfect review score, we really appreciate it. We are glad to see you enjoyed your stay here with us and we hope to see you again in the future. Kind regards

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ExcellentHotel
Very Good Hotel. Excellent location. Excellent Service
Hospedou-se por 4 diárias em set. de 2022
Resposta de Vander reception em 2 de out. de 2022
Dear, thank you for the perfect review score, we really appreciate it. We are glad to see you enjoyed your stay here with us and we hope to see you again in the future. Kind regards :)

8/10 - Boa

Kurt

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2022

6/10 - Ok

Hannah

Pontos positivos: Limpeza e serviço e funcionários
Great location
Hotel is in a fabulous location and breakfast was great. Room wasn’t great. Once side of double against window. Bathroom with see through glass and a curtain was odd. Just felt like it was trying to be trendy but the design of the room wasn’t functional. Also torn curtain. Bed was comfy though.
Hospedou-se por 3 diárias em set. de 2022
Resposta de Vander reception em 19 de set. de 2022
Dear Hannah;thank you for your feedback and review, we appreciare it. We are sorry to see your stay wasn't as enjoyable as we would have hoped for. We will try to improve on the things we can improve on and do our best next time.Kind regards

6/10 - Ok

Alice

Viagem a dois
Pontos positivos: Limpeza
Globalement notre séjour au Vander Hôtel s’est bien passé. Mais nous avons eu beaucoup de déceptions : la salle de bain est très mal organisée et les toilettes sont visibles depuis la chambre (aucune intimité), la chambre n’est pas vraiment calme (on entend les voisins), la chambre est assez petite et le petit déjeuner était assez décevant : déjà ce n’est pas un buffet comme indiqué dans la réservation, la qualité n’est pas si incroyable que le décrivent les commentaires que j’ai pu lire, service extrêmement lent et personnel pas très aimable. Par contre un super choix. La piscine sur le rooftop de l’hôtel est très agréable. La literie est confortable.
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Vander reception em 19 de set. de 2022
Dear Alice,thank you for your review of your stay, we appreciate it. We are sorry to see you did not fully enjoy your stay here with us, but we hope Ljubljana and Slovenia was spectacular.Kind regards

8/10 - Boa

Penelope Van

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The location is fantastic. Staff very friendly. We had weak to no wifi which was not fixed. A/C did not work properly which was never addressed. Luckily the weather cooled off. Staff were friendly but seemed a little overwhelmed at times (goes with the times unfortunately). Coffee cups, wine glasses not cleaned up. Not a big deal but a 4 star place should do better
Hospedou-se por 4 diárias em ago. de 2022
Resposta de Vander reception em 19 de set. de 2022
Dear Penelope,thank you for your feedback of your stay, we appreciate it.We are sorry we did not reach all of your expectations during your stay and we promise we will do all in our power to improve in the future.Kind regards