Dear Guest, thank you for sending us a feedback about your stay We will pay more attention to the cleaning of the kitchen as you are suggesting in your comment Greetings from Italy Suites Marilia Staff

Dear Guest, Thank you for your positive review. We hope to welcoming you again. Regards Suites Marilia Staff

Dear Mr. Luca, Many thanks for the positive rating. If there’s anything we can do to improve our offering, please let us know! Best Regards

Dear Mr. Carlos, Thanks so much for your feedback! It makes our day hearing about how much our customers love our apartments and the great service they’ve received from our team. We have passed on your review to our team and look forward to hosting you again. Best Regards

Dear Mr. Thomas, Thanks for the positive rating, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to hosting you again in the future. Best Regards

Dear Mr. Claes,Thank you for your kind review.We really appreciate your positive rating.Regarding the bedside lamp, in this apartment category there are some leds you can control right above the bed. If there’s anything more we can do to improve our offering, please let us know!Best Regards

Dear Mrs. Corinne,First of all I would like to thank you for reviewing your stay with us.We regret reading that we did not satisfy your expectations.The size of the apartment is the exactly as you booked, a 44sqm Junior Studio Apartment with double bedroom and sofa bed in the living room.We decided to upload very detailled photos of each apartment cathegory in order to offer our guests a good selection between all the apartments we own, and for them to chose the unit that can suit their comfort standard the best, please note that photos of the bathroom and its size are shown as well.We do not restock since our Property is not a Hotel, but a Holiday Home and it is not included in the services we offer since we make only weekly change of bed and bathroom linen, only then our staff enters the apartment and restock what necessary, anyways if our guests explicity ask for some extra we provided them what they need.We are sorry for the condition you found the apartment in, during summer is hard to enter the apartment for a full maintenance since most of the time the Property is fully-booked, we try to do our best after the check-out but obviously the staff does not have enough time.Regarding the cancellation of the last two nights of your stay, unfortunately you booked and paid via Expedia, so the cancellation policies do not consent a refund, we must follow their policies.As you can read from the previous reviews, this is more than out of our standards, usually our guests are more than satisfied with our services.Hoping to host you again in the future and show you that your last stay was only an exception.Best Regards

Dear Guest,We are glad to read that you enjoyed your stay with us.It was our pleasure to host you.Thank you for your kind review.We hope to host you again soon.Best Regards

Dear Guest,We are glad to read that you enjoyed your stay in our property.We take very seriously the prevention rules not only to protect us but mainly to protect our guests from contracting Covid or any other illness.The apartments are furnished with all the necessary our guests may need during their stay.It was our pleasure to host you.We hope to host you again in the future.Best Regards

Gentile Ospite, La ringraziamo per le bellissime parole, siamo lieti che abbia apprezzato il Suo soggiorno nei nostri appartamenti che prepariamo e attrezziamo in modo che ogni nostro ospite trovi tutti i comfort per sentirsi come a casa. Speriamo di ospitarLa presto di nuovo. Cordialmente

Dear Guest, We are pleased that you enjoyed your stay with us. We like receiving our guest with a welcome kit so that they can feel at home in our Structure. Hope to see you soon again. Best Regards

Gentile Ospite, La ringraziamo per il bellissimo feedback, speriamo rivederLa presto!

Dear Guest, We are glad that you appreciated your stay with us. Thank you so much for your kind feedback. Looking forward to welcoming you again soon. Best Regards

Dear Bernadette, thank you for your kind feedback Looking forward to welcoming you again soon Kind regards Suites Marilia Staff

Dear Mrs. Katarzyna, We are happy that you enjoyed your stay with us! Thank you so much for your kind feedback, we do our best to make your permanence in Livorno unforgettable. Looking forward to welcoming you again soon Kind regards Suites Marilia Staff

Dear guest, we would like to thank you for your kind feedback. We hope you enjoyed your stay in Livorno. Best Regards

Dear Guest, thank you for your kind feedback we are glad that you had a pleasant stay You booked an apartment with two rooms. That category is not available on the high floors. Looking forward to welcoming you again soon Kind regards Suites Marilia Staff

Dear Mr. Aurangzaib, Thank you so much for your positive feedback, we are glad that you appreciated our appartments and the services we provide. Looking forward to welcoming you again soon. Best Regards

Dear Nuzhat, We regret reading that you didn't like our appartments since we do our best to make our guests feel as if they were at home, also we kindly inform you that every website shows photos of our apartments and a detailed description of them too. Best Regards

Thank you for your feedback!

Thank you for your feedback!

Estimada Delia, gracias por sus comentarios positivo que nos alegran mucho. Los apartamentos no tienen horno pero tienen microondas y todo lo necesario para cocinar (placa de induccion, hervidor eléctrico, tostadora, lavavajillas). Es normal que la piscina está cerrada en primavera. Abre cada año en verano de junio hasta septiembre. Esperamos volver a darle pronto la bienvenida en Suites Marilia Saludos cordiales El equipo de Suites Marilia

Sehr geherter Gast, vielen Dank für das freundliches Kommentar Es freut uns, dass Sie sich bei uns wohlgefühlt haben und in der Toskana viel besucht haben. Wir freuen uns Sie bald wieder begrüssen zu dürfen Mit freundlichen Grüßen Das Suites Marilia Team

Dear Guest, thank you for your positive feedback ;) Kind regards Suites Marilia Staff

Dear Robin, Thank you for staying with us and leaving a comment We are glad that you appreciated the accommodation the pool area and you felt well welcomed. We are sorry that you didn't like the location. The structure is set in the South part of Livorno, 300 mt away from the sea, supermarket, cafeteria and three restaurants within walking distance. The area is very quiet and lots of our guests find it very relaxing :) It would be a pleasure for us to welcome you again soon Kind regards Suites Marilia Apartments

Dear James, thank you for your kind feedback Hoping to see you soon back here Kind regards Suites Marilia Staff

Dear James thank you a lot for your kind comment. We are glad tht you enjoyed the stay and you appreciated the accomodation and the location. We thank you for your suggestions too :) Looking forward to welcoming you again Greetings from Livorno The Staff Suites Marilia

Dear Andrew, thank you for staying with us and for leaving your feedback :) Looking forward to welcoming you again Kind regards Suites Marilia Staff

Dear Stephen thank you for your kind comment We are glad that you enjoyed your stay with us. Concerning the fire alarm, it is mandatory to have it in hotels but not in holiday homes as we are so as for private houses. Looking forward to welcoming you again at Suites Marilia Kind regards Suites Marilia Staff

Dear Heid, thank you for your kind comment. We hope to see you back soon to our structure Best regards Suites Marilia Staff

Cher client, Nous sommes vraiment désolés que votre séjour n'ait pas été à la hauteur de vos attentes. C'est dommage que vous n’ayez pas nous fait part de votre mécontentement et aussi que vous n'ayez pas indiqué votre nom dans le commentaire afin de vous contacter privément pour une médiation Pour ce qui concerne le recyclage le service est réglé par une entreprise qui s’occupe de la collecte de dèches et ordures. Notre rôle est d'informer les clients sur sa règlementation (il y a de panneaux explicatifs dans tous les appartement), pas d’organiser le service. Pour ce qui concerne les frais de nettoyage, ils sont marqués dans les frais obligatoires sur Expedia, le montant varie en fonction de la durée du séjour. En tous cas nous envoyons toujours notre confirmation par mail avec les détails de la reservation compris les frais de nettoyage. Nous croyons en l’importance de la transparence vers les clients et faisons toujours de notre mieux pour les satisfaire. Sachez que l'image que vous avez eu de notre établissement n'est certainement pas celle que nous souhaitons communiquer. Cordialement Le Management Suites Marilia Apartments

Gentile Rosanna grazie davvero per il commento postato e per l'ottimo punteggio assegnato, dimostrando il pieno apprezzamento della struttura e del servizio offerto. Non possiamo che augurarci di ospitarVi di nuovo presto presso la nostra Casa. Un caro saluto da Livorno Lo Staff, Suites Marilia Apartments

Dear Guest, Thank you for choosing us for your holiday and reviewing your stay at Suites Marilia Apartment. Hoping to welcome you again to Our structure we stay at your disposal Best regards Suites Marilia Staff

Dear Dawid thank you so much for your nice comment about our Holiday Home. We are glad that you appreciated our location in a quite area of Livorno very close to the seaside, only 200mt away from the sea. Hoping to welcome you again soon in your next stay in Livorno Best regards Suites Marilia Staff

Dear John we would like to thank you for your positive feedback about you stay at our Holiday Home. We hope to welcome you soon again at Suites Marilia Best regards Suites Marilia Staff

Gentilissima Signora Cinzia, Siamo veramente grati per aver dedicato il Suo tempo a recensire la nostra struttura e possiamo dire, molto bene. Grazie mille epr quanto detto e fatto e per l'attenzione a noi riservata. Nella speranza di poterla accoglierla nuovamente. Sinceri saluti Lo Staff Suites Marilia

Gentilissima Signora Giada, Siamo noi ad essere estasiati dal Suo giudizio. Le sue parole per noi sono un carburante unico che ci porta a migliorare sempre più, cercando di continuare a crescere e ad assicurare più servizi possibili ai Nostri Ospiti. Come Casa vacanza non pensavamo di riuscire nell'intento ma grazie ad Ospiti come Lei, ci rendiamo conto che ancora, non abbiamo sbagliato. Grazie ancora e ancora grazie. Speriamo di poterla nuovamente ospitare presso i nostri appartamenti. Le auguriamo un Buona Vita. Sinceri saluti Lo Staff tutto Suites Marilia