4/10 - Insatisfatória
Elizabeth P.
29 de out. de 2025
Our experience was mixed. The host agency was responsive via whatsapp and email when contacted but their primary communication was poor. First off, there is nothing on the VRBO website that says a third party will be contacting you to request payment or personal information. I had to verify with VRBO that it was legit and not a scam. Second, the woman who checked us in at the place ende dup being very problematic. She was initially friendly but she gave me poor information about parking that resulted in a parking ticket and then denied that she had said that and called me to fight about it on the phone. Also, she sent cleaners to the apartment the day after we arrived without telling me or the rental agency, so people entered the apartment while we were away without us knowing. The rental agency was appropriately responsive and apologetic but ultimately provided no recourse.
Elizabeth P.
Hospedou-se por 5 diárias em out. de 2025