4/10 - Insatisfatória
Matthew
Viagem com família e crianças pequenas
17 de ago. de 2025
Pontos negativos: Limpeza e condições e instalações da propriedade
Was the dirtiest hotel. First room we were given had dried bodily fluids on sheets and pillow cases. Pillows were turned over to not be seen apparently. There was also blood splatter over the bathroom sink on wall which was very noticeable.
We asked to be put in a different room which was not an issue. However, the second room had dried bodily fluids on sheets and pillow cases even worse than the previous room. Bathroom had a clump of hair that had been stuck on the shower wall with more hair in the drain. The curtain to walk out of the sliding glass door to our sitting area outside had mold, boogers & food all over the curtains.
We already knew it would be impossible to get another room elsewhere and we had two young children and a long drive so we requested fresh sheets and pillow cases and to have the shower cleaned but honestly we felt incredibly dirty after. We travel with sanitizer wipes and wiped many surfaces that should be disinfected after each visitor but we doubt that is happening.
Mat from the front desk was very helpful and kind and was also disgusted when he came to the room and helped change the bedding and washed the shower. So he was the best part of our stay. Don’t stay here though it was eewww
Matthew
Hospedou-se por 2 diárias em ago. de 2025
