4/10 - Insatisfatória
Robert
Viagem a dois, Viagem com animais de estimação
28 de jun. de 2025
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A 2 night stay got off to a bang, and not the good type of bang!
The guest above us sounded like they were coming through our ceiling from 6pm til past 1am some time, when I was finally able to calm down my normally easy going dog who was hiding in the corner scared from the noise, and my wife and I finally passed out from the difficult day!
The problem with this entire scenario is my wife spoke to management at 6:30pm and we were informed they would do nothing before 10pm which is quiet hours! My mouth dropped when I heard this! So renters beware!
I had to call several tmes before getting an answer at 9:58pm and she said she would call them, but it didn't stop. I contacted Expedia at this point.
The 2nd day my wife went by the office again b/c we were fed up as the noise started promptly at 5am. They said they never have noise complaints which seems suspect to me, but that they would not put anyone above us! The second night was much better, but there are going to be more times than not when someone is above you so proceed with caution!
The room is a basic beach room that allows dogs and there is beach access down a hill. Room was not very clean mold/dust all over. The beds will KILL YOUR LOWER BACK! My wife and I both complained at the same time, about the same place in our lower back hurting!
WE WILL NOT BE BACK!
It is 36 hours after check out and Expedia sent me a message saying they are "chasing the property" to talk to them, but to no avail at the moment!!
Robert
Hospedou-se por 2 diárias em jun. de 2025
