6/10 - Ok
Fatemeh R.
9 de jul. de 2025
Pontos positivos: Limpeza
Good Location, Nice Property, But Lacking in Hospitality
The home was clean, well laid out, and located in a convenient area. The rooms were tidy and generally comfortable, which we appreciated.However, several issues impacted our experience. The host was notably inflexible with check-in and check-out times. We requested a modest late check-out to allow time for clean-up, but this was denied. Despite this, we were later charged an unexpected 50 fee for not placing linens in the laundry room, something we could have easily addressed with a little extra time. The fee felt arbitrary and excessive, especially without prior notice.At check-in, we found a dead mouse near the pool. The owner, who lives next door and was actively preparing the house at the time, somehow missed this, though it was immediately obvious to us.A larger concern was the lack of privacy. The day after our arrival, the host entered the house unannounced, stating he needed to clean the pool. Rather than requesting access, he walked in, dropped in the automatic pool cleaner, lingered for a few minutes, and left. This felt intrusive, especially for a space expected to offer a degree of seclusion.Additionally, the Jacuzzi had an overwhelming amount of chlorine. It caused eye irritation and actually discolored some of our swimsuits, which was unexpected.While the property itself is well-maintained and nicely located, these issues with inflexible policies, privacy, and the jacuzzi setup detracted from what could have been a much more enjoyable stay.
Fatemeh R.
Hospedou-se por 2 diárias em jul. de 2025
