Entrada da propriedade

Avaliações de The Royal Hotel and Bar

3 out of 5
The Royal Hotel and Bar
6 Thurnham Street, Lancaster, England

Avaliações

9,6

Extraordinária

Nota 10 - Excelente. 172 de 227 avaliações" "
Nota 8 - Boa. 46 de 227 avaliações" "
Nota 6 - Ok. 7 de 227 avaliações" "
Nota 4 - Insatisfatória. 2 de 227 avaliações" "
Nota 2 - Terrível. 0 de 227 avaliações" "

9,6/10

Limpeza

9,6/10

Serviço e funcionários

9,0/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alweyne, Hull

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
9 mins walk from the station staff are wonderful Nothing to much trouble- room really cosy sleep wonderful like being at home.small hotel pub but I love this - 18 above quality time few drinks and lots of old fashioned games like guess who etc. perfect for university first visit opening day has the bus stop right outside to the university bus 1 or 1A the university is not in walking distance about 45mins walk Hotel /pub bar perfect for has in the city centre
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Philip

Pontos positivos: Limpeza e serviço e funcionários
Good location, good value. Creative thoughtful approach to providing breakfast.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Susan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A hidden gem! Clean, comfortable and with great character, I'm really glad I found this hotel - only a 15 minute walk from the train station and five minutes walk from my morning destination - and would highly recommend it. Very friendly welcome when I arrived, clear instructions about how to get in and out of the property if I had wanted to go out later in the evening after the bar had shut.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

David, Wigan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
4th time staying here and will always recommend . Staff go above and beyond and property , bar area and rooms really nice . We always book superior room due to size and would say room 1 that we have just stayed in was the best
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Tom em 13 de fev. de 2024
Hi David,It's wonderful to hear you had yet another amazing stay with us! Thank you for taking the time to leave us a review and we hope to see you again soon!Kind Regards

8/10 - Boa

Steve

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Comfortable But Very Expensive
Comfortable and clean. It does however seem very expensive (£150 per night) and did not include the little touches of luxury which might be expected for this type of luxury price.
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great stay friendly staff cosy room highly recommend
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Polly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful stay
Lovely stay, staff were so nice, room was clean and cosy. No complaints at all, would highly recommend
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Archna

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely fantastic. Would thoroughly recommend. Free breakfast items like cereal and fruit available 24 hours if you feel like snacking. Incredibly friendly staff. Superb instructions on how to check in after hours. Great location.
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Alessia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All was perfect and I really koved my bed
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Liam em 8 de nov. de 2023
Thank you for the 5 out of 5, we're really glad you've enjoyed your stay and hope you will stay with us again!

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had a great stay. The cereals and fruits were an added bonus. Thank you. 5*
Hospedou-se por 1 diária em nov. de 2023
Resposta de Liam em 8 de nov. de 2023
Thank you for the 5 out of 5, we're glad you've enjoyed your stay with us and hope you will stay again!

10/10 - Excelente

Alison

Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Brian

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel!
Our stay in The Royal hotel was top class. It was very clean, the bed was large and comfortable. The TV was the largest that I have ever had in a hotel room, and the staff were extremely friendly and helpful. My only criticism would be that there was a large mirror directly opposite the bed. So every time I sat up in the bed I was confronted with my own ugly mug! Seriously though, one of the best places I have ever stayed. 10/10.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Tom em 19 de out. de 2023
Hi Brian,I'm so glad to hear you had an excellent stay with us at the Royal! Hope to see you again soon :)Kind Regards

10/10 - Excelente

Harry

Viagem de negócios
Nice clean room good shower
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Hong Won

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023

8/10 - Boa

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

Ian

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Not for me
No breakfast or any food, did not like the fact they copied my card details just in case of any damage but did not take anything like a pre-authorise amount ? Area very rough
Hospedou-se por 1 diária em set. de 2023
Resposta de The Royal em 18 de set. de 2023
Hi Ian, All reservations are for room only which is clear at time of booking, a quick look on any booking sites or our website and you can see that we are quite transparent about the fact we don't serve food. We do however, have an option for guests to order wood fired pizza from a local pizzeria straight to your table from 5pm each evening (excluding Sundays). As all bookings on are on a room only basis, we do provide some complimentary breakfast items for guests midweek, and you can pay for a cooked breakfast on the weekends, but as you stayed midweek it would be a shame if you didn't take advantage of those free items!I can assure you, your card details were not 'copied' but stored against your booking via the secure payment system Stripe. This is merely to cover our non smoking and damage policy and is common place for any hotel when card details aren't provided to the hotel with a booking. This is also made very clear in the automated infomation sent to all guests at time of booking, as it is hotel policy. We prefer not to have to take damage deposits from our guests, as that wouldn't be fair to the 99.9% of guests who don't incur such charges. The historic city of Lancaster is often described as many things; 'mini york', 'quaint', some have even said 'the jewel of the North West', but rough is certainly a new one for us and one that we, most definitely do not agree with. Lancaster has a lot of fascinating history, architecture, independent businesses and wonderful events made possible by many people who work very hard to make this a safe and wonderful place to live and visit.

6/10 - Ok

Caroline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bar and check in was fantastic room.waa lovely till bed time when we were kept awake all night with the traffic going right past our window and people slamming doors
Hospedou-se por 1 diária em set. de 2023
Resposta de Team Royal em 16 de set. de 2023
Hi Caroline, thanks so much for taking the time review! We're super happy to hear you enjoyed the bar and room along with the service :) Apologies that you were disturbed by other guests doors, we always try our very best to ensure guests are considerate of others and we try to be as transparent as possible on all sites about our city center location. As we do have secondary glazing in the rooms this should minimize any outside noise as much as possible. We hope this didn't put you off visiting us again in the future! Best regards from all at The Royal.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would definitely recommend.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Olivia em 7 de set. de 2023
Hi Michael - thank you for taking the time to leave a review for us and its so nice to hear that you would recommend us! It was lovely having you stay with us at The Royal and I'm glad you enjoyed your time in Lancaster and at the wedding.We hope to see you again in the future - and hopefully we will have the Swan Blonde on again for you! Kind regards, Olivia

10/10 - Excelente

Elsie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tom
Tom made our stay, friendly helpful on the ball! A credit to the hotel!
Hospedou-se por 1 diária em ago. de 2023
Resposta de Olivia em 5 de set. de 2023
Hi Elsie, we are so happy to hear you enjoyed your stay with us and that Tom made your stay. I have passed your review onto Tom so he can see your lovely words. We look forward to hopefully seeing you again in the future! Kind regards, Olivia

10/10 - Excelente

Nigel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sadly the outside of the hotel was a total mess as multiple black binsacks had been ransacked by seagulls. I know this happens, but the mess was there for at least 18 hours that I could see and that's a shame as the inside and service were great - I'm sure the bin incident isn't a daily occurrence, but for me, it was real sadly
Hospedou-se por 1 diária em ago. de 2023
Resposta de The Royal em 1 de set. de 2023
Hi Nigel, thanks so much for taking the time to leave us a review. I'm sorry to hear that the rubbish outside has put a damper on your otherwise enjoyable stay in our hotel. Sadly, this has come from the property adjacent to our building and we are currently engaged in conversations with Lancaster City Council and the building management to come to a better solution for their waste disposal that doesn't impact or affect our guests. We at the Royal are dedicated to upholding immaculate standards of cleanliness and hygiene within and around the areas surrounding our venue as we know how important it is for the welfare and enjoyment of our guests. Our staff regularly go out to double check the area (even though it is not our waste) and to clean it if necessary. We do hope you come and see us again in the future and many thanks for the feedback!

8/10 - Boa

Craig

Hospedou-se por 1 diária em jul. de 2023
Resposta de Team Royal em 16 de set. de 2023
Hi Craig, thanks so much for the score! :)

10/10 - Excelente

Keith

Hospedou-se por 1 diária em ago. de 2023
Resposta de Team Royal em 16 de set. de 2023
Hi Keith, huge thanks for the 10 out of 10!! :)

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Team Royal em 16 de set. de 2023
Thanks for the great score!

10/10 - Excelente

tania

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great find!
Gorgeous, super clean, spacious room with modern, quality furnishings. Lovely staff. Grab n go breakfast a real bonus and we visited the Brew cafe (which was lovely) using the discount card we received at check in. Great location and handy payable carpark at v reasonable cost (£2 6pm-8 am or £9.50 for the 24h rover ticket to use at other car parks). The castle was great and Ashton’s memorial in Williamson park had amazing views. Loved the butterfly house there too. Enjoyed the city museum in market square and the flower bowl entertainment centre near Preston was fab too! Delicious “happy hour” meal at Spaghetti house round the corner was perfect for laid back family meal for us.
Family room
Meal at Spaghetti house
Lunch at Cafe brew
View from park
Hospedou-se por 1 diária em ago. de 2023
Resposta de Tom em 30 de ago. de 2023
Hi Tania,I'm so glad to hear you had an enjoyable stay in Lancaster and very happy that we could provide you with the perfect base for that! It was fab hosting you! :)Thank you for such a lovely and informative review and I hope you choose to stay with us again soon.Regards

10/10 - Excelente

Katherine S

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
B&B overnight stay
very comfortable stay. All requirements met. Staff very friendly. Value for money.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam em 5 de ago. de 2023
Thank you for staying with us Katherine, we're very happy that you've enjoyed your stay and I have passed on your comments to our lovely staff :)

10/10 - Excelente

ALLAN

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam. em 5 de ago. de 2023
Thank you for the lovely review, we hope you will stay with us again if you are in Lancaster!

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Just right
Very helpful and friendly. A perfect city centre location.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam em 5 de ago. de 2023
Thank you for the lovely review, we're happy you've enjoyed your stay with us and I have passed on the kind words about our lovely staff.

10/10 - Excelente

N A

Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam em 5 de ago. de 2023
Thank you for the lovely review and we hope you will stay with us again in the future!

8/10 - Boa

YEON KYUNG

Hospedou-se por 3 diárias em jun. de 2023
Resposta de Liv em 5 de ago. de 2023
Thank you for taking the time to leave a review, we are happy to hear you enjoyed your stay with us!

10/10 - Excelente

Nicola, Purley

Hospedou-se por 1 diária em jun. de 2023
Resposta de Liv em 5 de ago. de 2023
Hi Nicola, Thank you for taking the time to leave a review! We are so happy to hear your enjoyed your stay with us. We hope you see you again in the future.

10/10 - Excelente

Timothy

Hospedou-se por 1 diária em mai. de 2023

10/10 - Excelente

Debbie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A fantastic stay
We had a lovely stay I have never slept in a bed as big and comfortable. The room was perfect a good size and very clean. I liked the fact that we had a separate entrance to the bar and the breakfast station was a great idea and much appreciated. Location was excellent we couldn’t have asked for better in the centre but in a quiet area. We would definitely stay here again
Hospedou-se por 1 diária em mai. de 2023
Resposta de The Royal em 18 de mai. de 2023
Thank you for such a lovely and in depth review, we would love to have you stay with us again if you're ever in the area,Kind regards.

10/10 - Excelente

Adonai

Hospedou-se por 3 diárias em abr. de 2023
Resposta de The Royal em 18 de mai. de 2023
Thank you for the lovely review, we're very glad you've enjoyed your time staying with us, we hope you will stay with us again in the future.Kind regards,

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The bar staff who showed me to my room was very helpful
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 22 de abr. de 2023
Hello,Thank you for taking the time to write us a review, We enjoyed having you and hope you will stay with us again in the future!Kind regards,

10/10 - Excelente

Kerry

Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 22 de abr. de 2023
Thank you for the 10/10 review we're glad you've enjoyed your stay with us!

10/10 - Excelente

Steven

Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 15 de abr. de 2023
Hi Steven we're very happy you've enjoyed your stay with us, we hope you will choose to stay with us again if you're ever in the area!

8/10 - Boa

Darren

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly check in, room was very clean and tidy, free mini breakfast is a nice touch. Parking (paid) right opposite Hotel entrance. Great little place for a stop over
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 15 de abr. de 2023
Thank you for the kind review Darren, we're glad you enjoyed staying with us and hope you will again in the future!Kind regards

10/10 - Excelente

Glen

Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam. em 9 de abr. de 2023
Thank you for the 10/10 Glen, we're glad you've enjoyed your stay with us and hope you will visit us again if you are ever in the area!Kind regards.

10/10 - Excelente

charles

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant stay
Friendly service from when we got there. Lovely clean, warm room. All fixtures in good nick. Buffet breakfast was a nice touch. Bar clean and fairly priced.
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 8 de abr. de 2023
Hello Charles,Thank you for the lovely review, we hope you will stay with us again if you're ever in lancaster again!Kind regards.

10/10 - Excelente

Eileen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top notch accommodation
Warm welcome, room was clean, fresh and well decorated. Bed was extremely comfortable. Location excellent. Breakfast was convenient and certainly adequate. We would highly recommend staying here.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Liam. em 7 de abr. de 2023
Hello Eileen,Thank you for your glowing review, we really appreciate it. we're very glad you've enjoyed your stay with us and we hope you will choose to stay with us again if you are in the Lancaster area!

10/10 - Excelente

ANDREW

Hospedou-se por 1 diária em mar. de 2023
Resposta de Liam em 30 de mar. de 2023
Thank you for taking the time to leave us a lovely review, we hope you will stay with us again in the future!Kind regards,The Royal hotel and bar.

10/10 - Excelente

peter

Hospedou-se por 1 diária em fev. de 2023
Resposta de Liam em 24 de fev. de 2023
Hello Peter, thank you for taking the time to write us a review! we really appreciate the 10/10 and we hope you will stay with us again in the future!Kind regards,The Royal team

10/10 - Excelente

A

Hospedou-se por 1 diária em jan. de 2023
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

10/10 - Excelente

A

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

8/10 - Boa

Melissa

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

8/10 - Boa

Thomas

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

8/10 - Boa

Margaret

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quick stopover
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

10/10 - Excelente

Doreen

Hospedou-se por 1 diária em nov. de 2022