Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 172 de 227 avaliações" "
10 - Excelente
172
Nota 8 - Boa. 46 de 227 avaliações" "
8 - Boa
46
Nota 6 - Ok. 7 de 227 avaliações" "
6 - Ok
7
Nota 4 - Insatisfatória. 2 de 227 avaliações" "
4 - Insatisfatória
2
Nota 2 - Terrível. 0 de 227 avaliações" "
2 - Terrível
0
9,6/10
Limpeza
9,6/10
Serviço e funcionários
9,0/10
Comodidades
9,4/10
Condições e instalações da propriedade
9,2/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Alweyne, Hull
Viagem com a família
9 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
9 mins walk from the station staff are wonderful
Nothing to much trouble- room really cosy sleep wonderful like being at home.small hotel pub but I love this - 18 above quality time few drinks and lots of old fashioned games like guess who etc. perfect for university first visit opening day has the bus stop right outside to the university bus 1 or 1A the university is not in walking distance about 45mins walk
Hotel /pub bar perfect for has in the city centre
Alweyne
Hospedou-se por 1 diária em mar. de 2024
8/10 - Boa
Philip
25 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Good location, good value. Creative thoughtful approach to providing breakfast.
Philip
Hospedou-se por 1 diária em fev. de 2024
10/10 - Excelente
Susan
Viagem de negócios
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A hidden gem! Clean, comfortable and with great character, I'm really glad I found this hotel - only a 15 minute walk from the train station and five minutes walk from my morning destination - and would highly recommend it. Very friendly welcome when I arrived, clear instructions about how to get in and out of the property if I had wanted to go out later in the evening after the bar had shut.
Susan
Hospedou-se por 1 diária em fev. de 2024
10/10 - Excelente
David, Wigan
Viagem a dois
29 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
4th time staying here and will always recommend . Staff go above and beyond and property , bar area and rooms really nice . We always book superior room due to size and would say room 1 that we have just stayed in was the best
David
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Tom em 13 de fev. de 2024
Hi David,It's wonderful to hear you had yet another amazing stay with us! Thank you for taking the time to leave us a review and we hope to see you again soon!Kind Regards
8/10 - Boa
Steve
17 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Comfortable But Very Expensive
Comfortable and clean. It does however seem very expensive (£150 per night) and did not include the little touches of luxury which might be expected for this type of luxury price.
Steve
Hospedou-se por 1 diária em dez.. de 2023
10/10 - Excelente
michael
14 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great stay friendly staff cosy room highly recommend
michael
Hospedou-se por 1 diária em dez.. de 2023
10/10 - Excelente
James
7 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
James
Hospedou-se por 1 diária em dez.. de 2023
10/10 - Excelente
Polly
20 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful stay
Lovely stay, staff were so nice, room was clean and cosy. No complaints at all, would highly recommend
Polly
Hospedou-se por 1 diária em nov. de 2023
10/10 - Excelente
Archna
Viagem de negócios
10 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely fantastic. Would thoroughly recommend. Free breakfast items like cereal and fruit available 24 hours if you feel like snacking. Incredibly friendly staff. Superb instructions on how to check in after hours. Great location.
Archna
Hospedou-se por 1 diária em nov. de 2023
10/10 - Excelente
Alessia
7 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All was perfect and I really koved my bed
Alessia
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Liam em 8 de nov. de 2023
Thank you for the 5 out of 5, we're really glad you've enjoyed your stay and hope you will stay with us again!
10/10 - Excelente
John
5 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had a great stay. The cereals and fruits were an added bonus. Thank you. 5*
John
Hospedou-se por 1 diária em nov. de 2023
Resposta de Liam em 8 de nov. de 2023
Thank you for the 5 out of 5, we're glad you've enjoyed your stay with us and hope you will stay again!
10/10 - Excelente
Alison
29 de out. de 2023
Alison
Hospedou-se por 1 diária em out. de 2023
10/10 - Excelente
Brian
Viagem de negócios, Viagem em grupo
11 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel!
Our stay in The Royal hotel was top class. It was very clean, the bed was large and comfortable. The TV was the largest that I have ever had in a hotel room, and the staff were extremely friendly and helpful.
My only criticism would be that there was a large mirror directly opposite the bed. So every time I sat up in the bed I was confronted with my own ugly mug!
Seriously though, one of the best places I have ever stayed. 10/10.
Brian
Hospedou-se por 2 diárias em out. de 2023
Resposta de Tom em 19 de out. de 2023
Hi Brian,I'm so glad to hear you had an excellent stay with us at the Royal! Hope to see you again soon :)Kind Regards
10/10 - Excelente
Harry
Viagem de negócios
6 de out. de 2023
Nice clean room good shower
Harry
Hospedou-se por 1 diária em out. de 2023
10/10 - Excelente
Hong Won
Viagem com a família
30 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hong Won
Hospedou-se por 3 diárias em set. de 2023
8/10 - Boa
Elizabeth
28 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Elizabeth
Hospedou-se por 1 diária em set. de 2023
4/10 - Insatisfatória
Ian
Viagem de negócios
18 de set. de 2023
Pontos positivos: Limpeza e conforto do quarto
Not for me
No breakfast or any food, did not like the fact they copied my card details just in case of any damage but did not take anything like a pre-authorise amount ? Area very rough
Ian
Hospedou-se por 1 diária em set. de 2023
Resposta de The Royal em 18 de set. de 2023
Hi Ian, All reservations are for room only which is clear at time of booking, a quick look on any booking sites or our website and you can see that we are quite transparent about the fact we don't serve food. We do however, have an option for guests to order wood fired pizza from a local pizzeria straight to your table from 5pm each evening (excluding Sundays). As all bookings on are on a room only basis, we do provide some complimentary breakfast items for guests midweek, and you can pay for a cooked breakfast on the weekends, but as you stayed midweek it would be a shame if you didn't take advantage of those free items!I can assure you, your card details were not 'copied' but stored against your booking via the secure payment system Stripe. This is merely to cover our non smoking and damage policy and is common place for any hotel when card details aren't provided to the hotel with a booking. This is also made very clear in the automated infomation sent to all guests at time of booking, as it is hotel policy. We prefer not to have to take damage deposits from our guests, as that wouldn't be fair to the 99.9% of guests who don't incur such charges. The historic city of Lancaster is often described as many things; 'mini york', 'quaint', some have even said 'the jewel of the North West', but rough is certainly a new one for us and one that we, most definitely do not agree with. Lancaster has a lot of fascinating history, architecture, independent businesses and wonderful events made possible by many people who work very hard to make this a safe and wonderful place to live and visit.
6/10 - Ok
Caroline
15 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bar and check in was fantastic room.waa lovely till bed time when we were kept awake all night with the traffic going right past our window and people slamming doors
Caroline
Hospedou-se por 1 diária em set. de 2023
Resposta de Team Royal em 16 de set. de 2023
Hi Caroline, thanks so much for taking the time review! We're super happy to hear you enjoyed the bar and room along with the service :) Apologies that you were disturbed by other guests doors, we always try our very best to ensure guests are considerate of others and we try to be as transparent as possible on all sites about our city center location. As we do have secondary glazing in the rooms this should minimize any outside noise as much as possible. We hope this didn't put you off visiting us again in the future! Best regards from all at The Royal.
10/10 - Excelente
Michael
7 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would definitely recommend.
Michael
Hospedou-se por 2 diárias em set. de 2023
Resposta de Olivia em 7 de set. de 2023
Hi Michael - thank you for taking the time to leave a review for us and its so nice to hear that you would recommend us! It was lovely having you stay with us at The Royal and I'm glad you enjoyed your time in Lancaster and at the wedding.We hope to see you again in the future - and hopefully we will have the Swan Blonde on again for you! Kind regards, Olivia
10/10 - Excelente
Elsie
31 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tom
Tom made our stay, friendly helpful on the ball! A credit to the hotel!
Elsie
Hospedou-se por 1 diária em ago. de 2023
Resposta de Olivia em 5 de set. de 2023
Hi Elsie, we are so happy to hear you enjoyed your stay with us and that Tom made your stay. I have passed your review onto Tom so he can see your lovely words. We look forward to hopefully seeing you again in the future! Kind regards, Olivia
10/10 - Excelente
Nigel
24 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sadly the outside of the hotel was a total mess as multiple black binsacks had been ransacked by seagulls. I know this happens, but the mess was there for at least 18 hours that I could see and that's a shame as the inside and service were great - I'm sure the bin incident isn't a daily occurrence, but for me, it was real sadly
Nigel
Hospedou-se por 1 diária em ago. de 2023
Resposta de The Royal em 1 de set. de 2023
Hi Nigel, thanks so much for taking the time to leave us a review. I'm sorry to hear that the rubbish outside has put a damper on your otherwise enjoyable stay in our hotel. Sadly, this has come from the property adjacent to our building and we are currently engaged in conversations with Lancaster City Council and the building management to come to a better solution for their waste disposal that doesn't impact or affect our guests. We at the Royal are dedicated to upholding immaculate standards of cleanliness and hygiene within and around the areas surrounding our venue as we know how important it is for the welfare and enjoyment of our guests. Our staff regularly go out to double check the area (even though it is not our waste) and to clean it if necessary. We do hope you come and see us again in the future and many thanks for the feedback!
8/10 - Boa
Craig
23 de ago. de 2023
Craig
Hospedou-se por 1 diária em jul. de 2023
Resposta de Team Royal em 16 de set. de 2023
Hi Craig, thanks so much for the score! :)
10/10 - Excelente
Keith
23 de ago. de 2023
Keith
Hospedou-se por 1 diária em ago. de 2023
Resposta de Team Royal em 16 de set. de 2023
Hi Keith, huge thanks for the 10 out of 10!! :)
8/10 - Boa
Viajante verificado
22 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Team Royal em 16 de set. de 2023
Thanks for the great score!
10/10 - Excelente
tania
Viagem com a família
17 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great find!
Gorgeous, super clean, spacious room with modern, quality furnishings. Lovely staff. Grab n go breakfast a real bonus and we visited the Brew cafe (which was lovely) using the discount card we received at check in. Great location and handy payable carpark at v reasonable cost (£2 6pm-8 am or £9.50 for the 24h rover ticket to use at other car parks). The castle was great and Ashton’s memorial in Williamson park had amazing views. Loved the butterfly house there too. Enjoyed the city museum in market square and the flower bowl entertainment centre near Preston was fab too! Delicious “happy hour” meal at Spaghetti house round the corner was perfect for laid back family meal for us.
tania
Hospedou-se por 1 diária em ago. de 2023
Resposta de Tom em 30 de ago. de 2023
Hi Tania,I'm so glad to hear you had an enjoyable stay in Lancaster and very happy that we could provide you with the perfect base for that! It was fab hosting you! :)Thank you for such a lovely and informative review and I hope you choose to stay with us again soon.Regards
10/10 - Excelente
Katherine S
31 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
B&B overnight stay
very comfortable stay. All requirements met. Staff very friendly. Value for money.
Katherine S
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam em 5 de ago. de 2023
Thank you for staying with us Katherine, we're very happy that you've enjoyed your stay and I have passed on your comments to our lovely staff :)
10/10 - Excelente
ALLAN
26 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
ALLAN
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam. em 5 de ago. de 2023
Thank you for the lovely review, we hope you will stay with us again if you are in Lancaster!
10/10 - Excelente
Viajante verificado
Viagem com a família
26 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Just right
Very helpful and friendly. A perfect city centre location.
Viajante verificado
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam em 5 de ago. de 2023
Thank you for the lovely review, we're happy you've enjoyed your stay with us and I have passed on the kind words about our lovely staff.
10/10 - Excelente
N A
7 de jul. de 2023
N A
Hospedou-se por 1 diária em jul. de 2023
Resposta de Liam em 5 de ago. de 2023
Thank you for the lovely review and we hope you will stay with us again in the future!
8/10 - Boa
YEON KYUNG
5 de jul. de 2023
YEON KYUNG
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Liv em 5 de ago. de 2023
Thank you for taking the time to leave a review, we are happy to hear you enjoyed your stay with us!
10/10 - Excelente
Nicola, Purley
1 de jul. de 2023
Nicola
Hospedou-se por 1 diária em jun. de 2023
Resposta de Liv em 5 de ago. de 2023
Hi Nicola, Thank you for taking the time to leave a review! We are so happy to hear your enjoyed your stay with us. We hope you see you again in the future.
10/10 - Excelente
Timothy
29 de mai. de 2023
Timothy
Hospedou-se por 1 diária em mai. de 2023
10/10 - Excelente
Debbie
8 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A fantastic stay
We had a lovely stay I have never slept in a bed as big and comfortable. The room was perfect a good size and very clean. I liked the fact that we had a separate entrance to the bar and the breakfast station was a great idea and much appreciated. Location was excellent we couldn’t have asked for better in the centre but in a quiet area. We would definitely stay here again
Debbie
Hospedou-se por 1 diária em mai. de 2023
Resposta de The Royal em 18 de mai. de 2023
Thank you for such a lovely and in depth review, we would love to have you stay with us again if you're ever in the area,Kind regards.
10/10 - Excelente
Adonai
22 de abr. de 2023
Adonai
Hospedou-se por 3 diárias em abr. de 2023
Resposta de The Royal em 18 de mai. de 2023
Thank you for the lovely review, we're very glad you've enjoyed your time staying with us, we hope you will stay with us again in the future.Kind regards,
10/10 - Excelente
Thomas
19 de abr. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The bar staff who showed me to my room was very helpful
Thomas
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 22 de abr. de 2023
Hello,Thank you for taking the time to write us a review, We enjoyed having you and hope you will stay with us again in the future!Kind regards,
10/10 - Excelente
Kerry
17 de abr. de 2023
Kerry
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 22 de abr. de 2023
Thank you for the 10/10 review we're glad you've enjoyed your stay with us!
10/10 - Excelente
Steven
14 de abr. de 2023
Steven
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 15 de abr. de 2023
Hi Steven we're very happy you've enjoyed your stay with us, we hope you will choose to stay with us again if you're ever in the area!
8/10 - Boa
Darren
Viagem a dois
10 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly check in, room was very clean and tidy, free mini breakfast is a nice touch.
Parking (paid) right opposite Hotel entrance.
Great little place for a stop over
Darren
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 15 de abr. de 2023
Thank you for the kind review Darren, we're glad you enjoyed staying with us and hope you will again in the future!Kind regards
10/10 - Excelente
Glen
8 de abr. de 2023
Glen
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam. em 9 de abr. de 2023
Thank you for the 10/10 Glen, we're glad you've enjoyed your stay with us and hope you will visit us again if you are ever in the area!Kind regards.
10/10 - Excelente
charles
7 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant stay
Friendly service from when we got there. Lovely clean, warm room. All fixtures in good nick. Buffet breakfast was a nice touch. Bar clean and fairly priced.
charles
Hospedou-se por 1 diária em abr. de 2023
Resposta de Liam em 8 de abr. de 2023
Hello Charles,Thank you for the lovely review, we hope you will stay with us again if you're ever in lancaster again!Kind regards.
10/10 - Excelente
Eileen
7 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top notch accommodation
Warm welcome, room was clean, fresh and well decorated. Bed was extremely comfortable. Location excellent. Breakfast was convenient and certainly adequate. We would highly recommend staying here.
Eileen
Hospedou-se por 1 diária em mar. de 2023
Resposta de Liam. em 7 de abr. de 2023
Hello Eileen,Thank you for your glowing review, we really appreciate it. we're very glad you've enjoyed your stay with us and we hope you will choose to stay with us again if you are in the Lancaster area!
10/10 - Excelente
ANDREW
18 de mar. de 2023
ANDREW
Hospedou-se por 1 diária em mar. de 2023
Resposta de Liam em 30 de mar. de 2023
Thank you for taking the time to leave us a lovely review, we hope you will stay with us again in the future!Kind regards,The Royal hotel and bar.
10/10 - Excelente
peter
19 de fev. de 2023
peter
Hospedou-se por 1 diária em fev. de 2023
Resposta de Liam em 24 de fev. de 2023
Hello Peter, thank you for taking the time to write us a review! we really appreciate the 10/10 and we hope you will stay with us again in the future!Kind regards,The Royal team
10/10 - Excelente
A
19 de jan. de 2023
A
Hospedou-se por 1 diária em jan. de 2023
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!
10/10 - Excelente
A
1 de jan. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!
8/10 - Boa
Melissa
17 de dez. de 2022
Melissa
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!
10/10 - Excelente
Viajante verificado
16 de dez. de 2022
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!
8/10 - Boa
Thomas
12 de dez. de 2022
Thomas
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!
8/10 - Boa
Margaret
11 de dez. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quick stopover
Margaret
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Liam em 28 de jan. de 2023
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!