4/10 - Insatisfatória
steve c.
28 de abr. de 2025
Pontos negativos: Limpeza
Pictures Over Sell - Property Very Sadly Under delivers
First thing to add - we stayed at this property Memorial day weekend of 2024. We were very happy with our stay at that time. In 11Months, the property has taken quite the beating and it’s apparent the owner or management company has done nothing to keep up with repairs. The landscape was not great. The seasonal yellow flowers were EVERYWHERE and blew into the house before we even arrived. The primary bathroom water closet hadNo working light. Several areasConcerned me if a cleaner had been there at all since any prior guest checkout. If someone did clean the property - they need to find someone who takes a little more pride in ensuring guests feel the property is clean. The second guest shower was dirty. The toilet paper holder was falling off the wall. The towel holder was also falling off the wall. The room with 2 bunk beds - each ladder built into the bed is missing steps. The closet door is broken. The primary bedroom door has been severely damaged like someone punched it in. Upon going into the backyard - we found used swim trunks. We reached out to the owner/management company sharing our initial concerns. Things happen. Maybe they didn’t know the damage or lack of cleanliness. All Kenny said was “Thanks for letting me know.” A more professional way to handle this would have been an apology, and sending a handy man, plus someone to reclean the property. We even found clumps of eyelashes in the living room.
steve c.
Hospedou-se por 3 diárias em abr. de 2025