8/10 - Boa
Mary
Viagem com a família
21 de set. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and convenient hotel for our stay in San Diego. The property is a bit outdated and the laundry facilities really need to be updated — I wasn’t able to do laundry on-site and had to take it to a family member’s house.
That said, the hotel staff more than made up for it. Anna and Mena both went above and beyond to make our stay enjoyable.
Mena, the general manager, was absolutely outstanding. She checked in on us daily to make sure everything was okay, and her hospitality truly made us feel at home. She not only recommended a fantastic kabob spot in El Cajon and suggested a hairstylist for my mom before the communion party, but she also went out of her way to change our room to better accommodate our needs. Mena’s genuine kindness, attention to detail, and constant willingness to help left such a positive impression on us — she is the type of manager who turns a good trip into a great one.
Anna also made our stay special. She helped us find places to go sightseeing and, when we were in the lobby dressed for the communion party, she kindly offered to take photos so my whole family could be in the picture together.
Their kindness and dedication really stood out and helped make our experience memorable. With some updates to the property, this could easily be a five-star stay.
Mary
Hospedou-se por 5 diárias em ago. de 2025