4/10 - Insatisfatória
Sarah A.
8 de fev. de 2026
Unfortunately, there were several issues that significantly impacted our experience. Smoking is not allowed on the lanai, yet the guests above us smoked on their lanai for the first two nights. The smoke consistently wafted directly into our condo through the sliding doors and windows. We called security numerous times, and no action was taken until more than 24 hours later.Even after the issue was considered “resolved,” cigarette smoke continued to come into our unit through the bathroom ventilation system. This made it impossible to fully avoid the smoke during our stay.We contacted the VRBO owner multiple times through the platform regarding this issue and never received a response. We also contacted VRBO support, who informed us that the owner refused to refund or relocate us despite the ongoing smoking problem.The kitchen was also very minimally stocked, with only salt and pepper and limited cookware, making it difficult to prepare meals. Additionally, the condo felt dated compared to expectations.Overall, while the location has potential, the smoking issues, lack of owner communication, and condition of the unit made this stay far less enjoyable than anticipated.
Sarah A.
Hospedou-se por 16 diárias em jan. de 2026