Ok we're to start, first the pics, they are not updated, the main reason I booked this place was for the sunkin hot tub as my wife is in a wheelchair. Well that was not there. As for the place, well they use the word "Rustic" I use neglected there are holes in screens, holes in the blinds, and missing screws holding the deck boards down. The worst was the wasp infestation threw out the front of the A frame on the deck. The ceiling fan in the living room did not work and was covered in dirt. As for the beds, one did not even have a mattress,it was a piece of foam and a eggcrate type of foam on top. The screen door onto the deck was not able to be used because it was just a screen and no door, if left open the wasps would come in, As for the property management, I asked before we went if there would be firewood and was told yes, so when we got there.. about one nights worth. When I asked about this I was told wood will be delivered, well that never happened, I was also told the person delivering the wood can take care of the wasp issue, I was also told I could do it myself if I wanted!!! Well after two daysand still no wood Todd told me I could go pick some up from the guy that never showed up. If I was told there would not be wood I would have brought some from home😖 The Stove only had Three burners working, The gas grill would not light without tossing in matches and hoping. I spent a good amount of time tighten up door handles and hinges. One More MAJOR RED FLAG, not one smoke detector in the house nor any Co2 sectors either, not sure how they got a rental permit. The outside chairs have seen better days, the Kids Swing was filthy. This might have been better if at least one of the issues was properly addressed instead of empty promises, or a go do it yourself response.