4/10 - Insatisfatória
Kyle H.
28 de jul. de 2025
Pontos negativos: Limpeza
Unfortunately, “The Grand Oasis” did not live up to its name or our expectations, as advertised in the listing. A group of us had rented this property in anticipation to use the seemingly wonderful pool and backyard amenities. However upon arrival, it was apparent that the pool hadn’t seen maintenance or a proper opening in quite some time. When contacting the host he acknowledged that the pool was seeing maintenance and that he insured it would be available for use the following day. This never happened, the pool remained in its current state the entire stay, and was extremely filthy (picture for reference). Additionally, the overall cleanliness was not up to par. Our check in was delayed due to cleaners completion of the house, although it didn’t appear that anything was actually cleaned. Multiple pairs of used underwear from previous tenants were found and in general the place was not clean. We had contacted the host to advise of these items, which he acknowledged were unacceptable and would consider a discount on the property. Surely a good enough compromise for us; if he would have actually followed through with that discount or further communication. Radio silence since then, which is unfortunate. The place has potential & is spacious, but I would not rely on the owner’s testimony and/or the listing’s description. Writing this review to bring some accountability to the host, in the hopes that future guests will receive a stay as advertised.
Kyle H.
Hospedou-se por 3 diárias em mai. de 2025
