6/10 - Ok
Monica
Viagem a dois
28 de jul. de 2025
Pontos positivos: Limpeza
Pontos negativos: ServiƧo e funcionƔrios e comodidades
Breakfast is only continental breakfast cereal, toast, coffee. Location of property nice near restaurants and shopping.. I went to check in I had reserved a king bed, but was told only a double bed was available. I was disappointed but said OK I had traveled a long way with my husband and was tired.. the thing that bothers me the Front Desk Agent she said the room was on third floor. That alone was not alarming, but after I got my keys and grabbed my luggage with my husband we realized there was no elevator! No one informed me there was no elevator at check-in. I have a bad knee and trouble walking and had to go up all those stairs EVERYTIME I came in and out of the facility if it was not for my husband being there, I would not have been able to get my luggage to the room. No one ever offered to assist with the luggage, knowing they have no elevator! I had to find out on my own, which I wouldāve appreciated the transparency from the lady at the front desk to make sure that that was OK, that alone made my stay very bad.. I just would appreciate it, someone telling me there was no elevator at the property instead of me finding out my own way. At least try to assist us with the bags my, husband even struggle with the luggage getting it up to the third floor, outside of that the room was clean. Hallway had a light odor of old cigarettes. Staff nice but I will not book there again.
Monica
Hospedou-se por 2 diƔrias em jul. de 2025