8/10 - Boa
Jo Lyn B.
24 de out. de 2025
Pontos positivos: Limpeza
The condo is beautiful. Everything about the condo itself was amazing, and the owners have done a great job with it. The ocean view is spectacular. I have an autoimmune deficiency, and it’s very important that I be in a non-smoking unit, as this unit is advertised. We think the people below us were smoking, because the condo reeked of smoke our entire stay. Wild Dunes management was unresponsive and sometimes very rude and dismissive. We’ve stayed at Wild Dunes many, many times, and never once had a bad experience. But this was so bad, I’m not sure we will be back. I literally had a splitting headache our whole stay, and I started getting nauseated toward the end of our trip. Someone called us when we got home & apologized, which we really appreciated. They offered to comp us 2 nights on our next stay. But there were really no assurances that this would not happen again nor was there any acknowledgment that allowing owners to smoke in a non-smoking building negates the building being non-smoking. I hope there is something the owners of this particular can do to alleviate this situation for people who stay there in the future. Because their condo is absolutely perfect. It’s a shame someone in another condo could make the experience in this condo so bad.
Jo Lyn B.
Hospedou-se por 8 diárias em out. de 2025
