"We were prepared for no hot water, no AC, no cell service, but we were not prepared for the overall shady communication, vibes and charges. We booked this hotel to be close to Corcovado, and booked a tour with the hotel. When we asked for details, they said they said that the communication from Expedia was poor, and they only booked our snorkeling tour. We asked to cancel the snorkeling because the national park was our priority. She said they couldn't because they already bought the tickets....
"We love love LOVED our stay here!!! Just thinking about our time here makes me want to be back in Costa Rica!! I thought it might not be our kind of place - and I also didn't realise the Corcovado day trip boats could pick you up from there - but I chose to spend a couple of nights there so that we'd be half-way along the Drake Bay Trail. But it actually turned out to be one of our favourite stays in Costa rica (and we traveled the country for a month!). Firstly, it was right on a beautiful...
"The staff was very helpful and friendly. She coordinated a boat ride back to Sierpe plus a ride to the beach. The air conditioning and warm showers felt SO good after our overnight in Corcovado! We also had a private deck with a view of the trees and some parrots hanging out! Wish we had been able to stay longer!"
"The welcome by being collected on the beach and having our luggage taken to the room was a nice touch. The room itself was clean and the view was gorgeous.
We were disappointed with the general service, particularly in the hotels restaurant. We booked a table on the first evening and it wasn't ready when we arrived, with the staff seeming stressed at our arrival. We were sat down 15 minutes late and the food took over an hour to arrive, during which time we were not visited once by the staff...
"Habitación amplia, baño amplio, refrigerador amplio, camas muy confortables, mucha limpieza. Mauricio en la recepción muy atento. Muy cerca de todo. Lo mejor que desde el balcón se pueden ver tucanes y otras aves, como lapas; son una belleza. Definitivamente volveré."
"Mariadelia welcomed us to the hotel with smoothies and refreshing towels. She was such an angel our whole stay. She anticipated our needs, answered our questions, and helped us book activities. I hope she gets paid highly because she certainly deserves it! We also loved talking with the bartender, Diego who was a sweetie. One of the chefs, Randall also came over and took a picture of me and my husband without us having to ask. Everyone on staff clearly works hard to upkeep this lovely getaway....
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