Hotéis em Hope, ENG

"Air conditioning in the room did not work Bit poor as we were in a mini heatwave. Could not use our room from 3pm as it was only just starting to be deep cleaned after having a dog in the room. On the evening we had to wait for two hours for food. Not told that when we ordered. The place was just short staffed and it showed. My partner was told by the manager that our meals would be compensated due to really poor service and presentation. That hasn't happened. The next morning was better....

"Excellent apartment with good balcony view. Comfy bed and sofa. Would use again."

"Lovely sea view from the balcony and great location. Unfortunately the toilet seat was dirty as was the kitchen sink. No cleaning products to clean this ourselves! No tea or coffee or milk provided. Two toilet rolls, no spare. Furniture tatty and the whole apartment needs decorating."

"Great property, fantastic location, well equipped, had a great week."

"Faultless"

"Went for wedding, was astonished at the route from hotel foyer to venue, especially with so many people attending. Found dining room food uninspired and breakfast cool even early."

"Loved "

"The view from our room was gorgeous and the enclosed balcony with heater was an unexpected bonus. The room was nice but thought the bathroom looked ‘tired’. From previous reviews, I thought the hotel would feel much more special than it did. We were here to celebrate a special birthday ( which the hotel were aware of) but that seemed to pass them by. Dinner in the evening was ok ( the staff were very pleasant) but again, I’d hoped the food would be excellent and it wasn’t. The cooked...