8/10 - Boa
Nestor T.
3 de mai. de 2025
Nice unit but.....
Although the physical unit was nice, our experience was marred by substantial deficiencies in cleanliness and management communication. The property required extensive cleaning; the carpet was visibly soiled with dirt and stains, indicating long-term neglect, and the bathroom was also dirty. Communication regarding amenities was problematic: we received late notice (three days pre-arrival) that toiletries were not included, and upon seeking clarification, were explicitly informed that this extended to toilet paper, necessitating we provide our own. Furthermore, an attempt to coordinate a slightly earlier check-in proved futile, as the staff member contacted lacked the authority or ability to consult with management. The overall impression was that the property management was significantly less experienced or organized than what we've encountered in other rental situations
Nestor T.
Hospedou-se por 6 diárias em abr. de 2025