6/10 - Ok
Thea & Jeramy B., Augusta, Georgia
23 de jul. de 2025
Pontos negativos: Limpeza
I want to preface this review that I am a property owner who rents out homes on a regular basis to tourists. I've done this for 15 years and am well aware of where the bar should be placed for vacation rentals. My expectations are high because I know what others expect when spending their hard earned money to relax for a week. I've also traveled to HHI multiple times a year for the last 10 years. I am familiar with the island, price points for our budget, and what other condos have to offer value wise. That being said, this place is not it. We walked in to find filthy floors, itchy bed linens, broken furniture, and dirty dishes in the cabinets. Vacasa did send someone to re-mop the floors, which we appreciated. Also, the property had caterpillars everywhere. I woke up to one crawling on me. The property manager was kind but limited in what she could/should do. I believe this property photographs well but once you arrive you see that the place is very dated and dingy. Is it a dump? Not at all. But is it worth the cost of the condo when there are many other nicer, newer, CLEANER options? Also, no. We will not stay here again. I've left a longer review on Vacasa's website as VRBO limits you to 1500 characters. I hope the owners will take our thoughts into consideration to provide a top notch experience for their guests. This place has huge potential but our experience was very disappointing.
Thea & Jeramy B.
Hospedou-se por 5 diárias em jul. de 2025