Hotéis em Heywood, ENG

"The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart. The bathroom mirror required changing with various black marks across it. The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn. The bath had various stains around the plug hole and bath and certainly...

"Staff are very helpful and create a pleasant friendly environment, good standards of cleanliness throughout. Lovely big breakfast served by staff member attentive to customer needs."

"My favourite East Anglian hotel - recently refurbished, just as friendly and welcoming. As usual there were all sorts here, it's a proper 'local' - good food, good beer, good cheer! Lots of interesting opinions - all topical issues covered and easily overheard. The bar has two tellies now, and I enjoyed watching the end of an ODI (Sri Lanka won), and then some Happy Valley with mein hosts. I thoroughly recommend anyone to stay here (as long as you can do stairs), it's reasonably priced, the...

"This was the perfect place to stay for a special event at nearby Wymondham College. I was warmly (well, it was during the heatwave!) and cheerfully greeted by Tracey. My room was clean, well-prepared and provided me with all the facilities I required. It was extremely competitively priced. My thanks to the staff concerned for their part in a really memorable weekend."

"My new favourite place to stay when we come to Norfolk. A lovely hotel, amazing staff and really friendly locals. It was so lovely to see how busy the pub was with both food and drinks. The food was incredible, breakfasts were amazing. We popped downstairs later one evening and just had a dessert and they were more than happy to just serve that. All the staff were great, so friendly and went over and above when I mentioned something I needed for the room. The room was great, loved the...

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Simply stunning. Beautiful place to relax and unwind. A real luxury feel. Would definitely recommend."

"Very comfortable rooms, abundant free parking, nice toiletries and lovely staff. Location was also very convenient for visiting my family in Norwich's Golden Triangle. The only small disappointment was that we weren't able to book in for breakfast on the Sunday due to the volume of guests and short staffing of the dining area, which meant we had to go out for breakfast. "

"Wonderful location and a perfect stay. The cottage is really cosy and very quiet. "

"Lovely place to stay and hot breakfast was delicious"

"This hotel is very well situated, the parking is a bonus and the views from the restaurant are stunning. The food was well cooked and the waiting staff were very friendly and helpful. We appreciated the age of the building and the reason why there was no lift but we struggled somewhat to lug two suitcases up to the top floor as our room was in the converted attic. The view from the room was great and the room itself was spacious, it could have benefited from a fridge and some of the roller...