Hotéis perto de Heston Farm Winery WV

"A"

"The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she...

"Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned."

"Nice place to stay for couple nights"

"Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

"Hotel fica em uma região hoteleira. No geral atende. Café da manhã bom para os padrões norte americanos. Limpeza boa. Não tem maiores confortos, mas ideal para passar poucas noites. Só não gostamos do serviço. Pedimos um berço e um abridor de vinho, mas o atendente está ocupado e disse que retornaria depois. Não houve retorno, o que nos deixou decepcionados com o serviço."

"The staff at the front desk were absolutely amazing...friendly & professional. They were very kind to my dog, too. A special shoutout to Lisa for her support & assistance with a personal issue I was having. She even gave me her phone # so I could let her know I made it back to PA safely. Her kind words helped to get me through a very stressful situation. The room was clean & bed was comfortable . Definitely would stay here again!!"

"We went to our room and it was not yet cleaned. The bed was messed up."

"The staff was helpful and put a bulb in when it blew out. The housekeeping staff was so nice . Everybody that works here was on point and you couldn't ask for a better staff here."

"The hotel room had an unpleasant odor."

"Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend."

"Hotel básico, mas estava ok para poucas diárias. Poderiam melhorar o café da manhã para viagem pois haviam café, barra de cereais e iogurte. Deveria haver mais opções como pãozinho e cream cheese etc como vi ser servido em outros hotéis da mesma rede. O hóspede poderia levar os itens e fazer a refeição no quarto. "