Hotéis em Heathfield e Waldron, ENG

"Clean room, staff are very friendly & helpful, breakfast was amazing with lots of choices"

"I stayed at the Royal Tunbridge Wells Hotel for nearly two weeks, which gave me a very complete perspective of the experience. The room was spacious and comfortable, making it pleasant for a longer stay. However, the hotel was undergoing renovations during my visit, which unfortunately impacted the overall experience. There were days without hot water, days without water at all, and even days without heating — which was quite inconvenient. Regarding the restaurant, the food is good and the...

"A experiência foi maravilhosa! O grande destaque do hotel, sem dúvida, é o restaurante em estilo texano — simplesmente fantástico. A comida é deliciosa do café da manhã até o jantar (funciona ao longo do dia até por volta das 22h), tudo muito bem feito. O ambiente é super agradável, animado, temático e muito bem decorado — um lugar que por si só já vale a estadia. Os quartos ficam na parte de cima e são muito bons, atendem super bem. Não são de alto nível de conforto, mas são agradáveis e...

"O hotel é muito bonito. Piscina, academia e ótimo spa. Quarto grande. Comprar jantar antecipado eh mais barato. Generosos no reabastecimento das garrafas de água no quarto. Os funcionários não trabalham felizes, por vezes chegam a ser ríspidos. Não tem frigobar. O cardápio é igual sempre, no café da manhã e no jantar. Me cobraram duas vezes as diárias mas devolveram, contudo o IOF será cobrado no meu cartão pois não cancelaram o lançamento, simplesmente devolveram em duas operações diferentes. "

"Really nice place to stay"

"The room was clean but patio door lock was broken. There were a couple of stains on the carpet. The water pressure in the shower was dreadful!"

"The grounds are stunning with so much potential but it feels very much a work in progress. We used paddle boards on the lake, which was fab but an additional charge on top of a very expensive room. The sauna wasn’t quite up to heat, we stoked the wood burning hot tub for a dip, tried the lake to cool off and the cold plunge was unfortunately empty. The room was nice and clean. I booked the junior suite but ended up getting a suite. It didn’t feel any more special than a deluxe room elsewhere...

"Great stay would definitely recommend"

"Room was very spacious as was the ensuite. However we spent the first 20 minutes killing small moths/fruit flies (unsure what they were exactly). They were everywhere. Didnt mention to management. Breakfast - we felt a bit pressured to decide on the spot and from a one page menu tacked to the wall, what we wanted for a cooked breakfast. Could a menu be placed on the tables? Then the staff (housecleaners?) walked through the dinning area to get to the staff room, then came out to make a coffee....

"There was a golden wedding lunch party on the Saturday I stayed and one couple brought their dog which constantly yapped all afternoon when they left it outside in the garden. It did not make for a very relaxing afternoon reading on the terrace."

"I had a very good stay., the staff were very attentive,and all meals were excellent"

"Beautiful property and extensive grounds with lovely staff-in particular the maitre d in the orangery restaurant with superb food and service. Welcome air conditioning"

"My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to...

"The hotel was beautiful and spacious. When we were there we ate both dinner and breakfast outside which was lovely, again looking over extensive grounds (although oddly the second tier of the garden below the main level was not well maintained at all) However the feel of the place was a bit chaotic and we heard a number of guests complaining about things which should have been easily remedied (tvs not right, AC not entirely working and so on) We had a lovely dinner but one of our servers made...

"We loved our brief stay on beautiful Alfriston. A lovely hotel with excellent staff and a fine breakfast."