Hospedagem em Haywards Heath, ENG

"This would have been the perfect place for my overnight stay before collecting somebody from Gatwick airport early the next morning. However, it was a cold night and the heating was not on. When I called for assistance at 21.30 I was told that somebody would check the boiler and that it was on a timer and should come on soon! Nothing happened, although the hallway and passage ways were heated. I turned the knob as requested to no avail and nobody saw to it that the heating was on. I froze all...