Hotéis em Hales, ENG

"Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable"

"Beautiful room and amenities. We stayed in one of the garden rooms which was gorgeous, and would be even nicer when warmer as each has a little table and chairs in front - the room had everything you could want v spacious and gorgeous Temple Spa bathroom products, and a lovely touch was the complimentary bottle of Copper House gin ;) lovely meal in the restaurant and delicious breakfast. We were there combining a whiskey tour and tasting just next door which would highly recommend. We know and...

"Room was great. Staff were all very accommodating. Zara is a rock star!!!"

"Excellent find with a wonderful host. "

"Really great, absolutely spotless room. Lovely shower. As some of the other reviews suggest, it could do with some hooks for coats and bath towels, and maybe a shelf for toiletries in the shower. "

"This hotel is an excellent choice for people wishing to stay on the east side of Norwich. The hotel is conveniently located close to the main link roads.The staff are helpful and efficient. The rooms are to the usual Premier Inn standard so you know what to expect. I found the bedroom to be comfortable and very quiet, so yes, I did get a good night's sleep every night. The breakfast is served in the adjacent Brewers Fayre restaurant. I had the full cooked breakfast and it was very good."

"The shower around the bottom on the tiles needed a good clean, but the room we had was very good "

"Great hotel, check in was easy. The gym was great, pool was busy! Dinner was nice (Seabass), I chose to eat in the bar. Very peaceful location, I'd definately stay there again if I was ever in the area. "

"Friendly comfortable decent value nothing seemed to be any trouble Very nice"

"Warm frirndly welcome, great room, excellent sleep and excellent breakfast. Thank you."

"I am afraid the experience was like 30 years ago. The rooms are clean but very dated. New bathroom though. Biggest issue was heating. We arrived at 3pm to a cold room. They had to change the heating timer for the whole hotel to warm our room … or so we were told. Later at 8-9 in the evening when we returned to our room the heating was already off again and the shower was Luke warm. The following morning was fine though. "

"It is exactly the sort of place you think it's going to be a hairs breadth the right side of ok. Nothing more, nothing less."

"The staff were all great, very helpful and polite. The room was large and clean but a bit soul less. The bathroom was very large with lovely shower but again bare. Nothing to make you feel special two tiny bottles for the shower and one bar of soap but no soap dish! Nothing at all to make it feel homely! The worse bit was the bed it definitely needed a new mattress as we both kept rolling into the middle, ver disturbed night!! "

"Nice staff and food "

"Moved rooms after 1st night as mattress in room 1 was very poor quality. "

"Excellent place. Cant recommend enough. "

"Very friendly staff and comfortable room"

"Friendly greeting on arrival. Very spacious, clean and cosy with all our needs catered for! Will definetly stay again should I/we be visiting Norwich again. "