Hotéis com piscina em Guanaja

"I had booked a villa online through Expedia. The reservation went through and they charged my card, so I assumed it was confirmed. The morning we were leaving for Guanaja I emailed them about providing us an airport shuttle. They claimed they did not have our reservation on record! Someone at the hotel made a mistake somewhere, and instead of accommodating us to another villa (which they said they had available at first, but then all of a sudden they were all "under maintenance") they said they...