Detalhe da fachada

Avaliações de On the Cliff

4 out of 5
On the Cliff
Fira, Santorini, Santorini Island

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 127 de 234 avaliações" "
Nota 8 - Boa. 51 de 234 avaliações" "
Nota 6 - Ok. 23 de 234 avaliações" "
Nota 4 - Insatisfatória. 15 de 234 avaliações" "
Nota 2 - Terrível. 18 de 234 avaliações" "

8,6/10

Limpeza

8,4/10

Serviço e funcionários

8,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Arthur

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Santorini
Hotel well located. The view from the room is impressive, we could see the sunset from the jacuzzi that the room has. The helpful and kind reception. We love staying at this place. I recommend this Hotel. Hotel bem localizado. A vista do quarto é impressionante, conseguimos ver o por do sol da jacuzzi que o quarto possui. A recepção prestativa e amavel. Adoramos ficar hospedado nesse lugar. Recomendo esse Hotel.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de SIMONA em 26 de jul. de 2023
Dear Arthur ,Thank you very much for choosing our property and we really hope to see you again.Have a great year!

8/10 - Boa

Priscila

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfeito
Excelente localização e uma vista maravilhosa para o por do sol. Atendimento perfeito da Sofia. Sempre disposta a nos auxiliar. Só deixa a desejar o Wi-Fi, mas parece que é um problema da cidade.
Hospedou-se por 3 diárias em ago. de 2019

4/10 - Insatisfatória

solange

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ruim
Atendimento ruim. Hotel estava em reforma, barulho, sem aquecimento, sem telefone, toalhas velhas ....
Hospedou-se por 2 diárias em mar. de 2019

10/10 - Excelente

EUCLYDES CORREA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Vista magnífica de entardecer
Localização de frente pra caldeira ótima. Café da manhã ok. Reserva para 4 amigos com o apartamento com ótimo tamanho. Boa indicação com certeza. O restaurante acima é uma boa escolha para drinks
Hospedou-se por 3 diárias em ago. de 2018

10/10 - Excelente

JAMES, amherst

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location is perfect. Great views and breakfast.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de SIMONA em 19 de abr. de 2024
Dear James,Thank you very much for staying with us and hope to see you again!Have a great year!

6/10 - Ok

Louis

Hospedou-se por 3 diárias em abr. de 2024
Resposta de SIMONA em 29 de abr. de 2024
Dear Louise,Thank you very much for staying with us. We would appreciate if you would inform us about any inconvenience you might had during your stay that would help us to improve our services. Thank you.

10/10 - Excelente

Kemiesha

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely beautiful views. Sophia was very helpful and welcoming. Breakfast was included. Breath taking views from dining area. Steps are a little steep so watch your step. Very attentive staff, and polite. Would definitely return again and again. One of the best New Years ever in that restaurant, keep up the amazing work. This is highly recommended from an experienced traveler. Especially in the off season. PSA If ever in Santorini, don’t do a flying dress photo shoot with Catia. You will pay but not receive any edits.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de SIMONA em 29 de mar. de 2024
Thank you very much for staying with us and hope to see you again soon.

10/10 - Excelente

Maria

Hospedou-se por 2 diárias em mar. de 2024
Resposta de SIMONA em 4 de abr. de 2024
Thank you very much for staying with us and hope to see you again soon!

10/10 - Excelente

Diana

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is very clean and great view , breakfast is great and staff was amazing
Hospedou-se por 5 diárias em fev. de 2024
Resposta de SIMONA em 5 de mar. de 2024
Dear DIANA,Thank you very much for staying with us.See you soon.

10/10 - Excelente

Rajya

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was excellent and the staff was very responsive to our needs. It has wonderful views and provided us with best experience in Santorini. Breakfast was delicious and plenty. Simona, the all-in-one person for the property, was very energetic, available, and responsive. She took care of all our needs with a smile. Highly recommended for a great experience.
Resposta de SIMONA em 3 de mar. de 2024
Thank you very much for staying with us and hope to see you again when you have the chance :) Greetings to the family!!!Have a nice year!!

10/10 - Excelente

jaswinder

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The area is very convenient, the staff was good and the best breakfast
Hospedou-se por 4 diárias em jan. de 2024
Resposta de SIMONA em 1 de mar. de 2024
Dear JASWINDER,Thank you again for choosing our property and hope to see you again.

10/10 - Excelente

Ronaldo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Simona was awesome!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de SIMONA em 1 de mar. de 2024
Dear Ronaldo!!!!Thank you again for staying with us. Hope to see you again in summer :)

10/10 - Excelente

Arturo

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Simona greeted us when we arrived. Staff was great. Angel very helpful with our luggage, at restaurant and with other needs. As well Usman; they both helped us carrying our luggage up and down the steep stairs! They also helped at restaurant at breakfast. Yanis was great at the breakfast and the food was excellent every morning! The view to the sea at our eating tables can not be beat! Simona was great helping us with all our needs, the room we had was perfect for 5 people. And our view from our room was the best! We could see the other islands and the best sunset ever! The hot tub was amazing and a PLUS! halfway covered and it overlooks to the outside. We had our wine and beer on hot tub overlooking at the ocean and at the other islands. Our room had to bathrooms; this was perfect for a family of 5 adults. We also had 2 refrigerators to keep our drinks nice and cool. I can’t say enough of how great this place is! Our terrace/patio was perfect for anytime, we had coffee outside and some beers and we could hear the bells from the church nearby. Very relaxing… I have to say is a great setting and I think we got one of the best rooms. Stairs were a little hard to go up and down, but we didn’t care, as we were having lots of fun in our room and at the town. Place is in the the heart of Santorini! This is another plus! As we found many great restaurants at waking distance, local buses, taxis, airport 15 minutes away, shopping, etc. I give it the most stars! will use again
Hospedou-se por 3 diárias em jan. de 2024
Resposta de SIMONA em 1 de mar. de 2024
Dear Arturo,Thank you for staying with us!Hope you arrived home safe and hope to see you and your family again!!!

8/10 - Boa

Pak Ling

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de SIMONA em 1 de mar. de 2024
Dear Pak,Thank you!

10/10 - Excelente

Lawrence

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de SIMONA em 1 de mar. de 2024
Thank you!!See you again!

10/10 - Excelente

seong

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Family vacation
Amazing view of Caldera! Perfect location in the town of Thira. Breakfast was delicious. Our family of 5 (including 3 teenagers) had plenty of room and space. Our girls loved the hot tub. Will definitely stay again next time.
Sunset
Hospedou-se por 2 diárias em jan. de 2024
Resposta de SIMONA em 1 de mar. de 2024
Thank you very much for staying with us! Hope to see you again :)

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The stay was really good. Sophia at the reception was really nice and the view is one of a kind… one in a billion. WOW! If you don't stay here, you are missing the santorini experience.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de SIMONA em 6 de mar. de 2024
Dear guest,Thank you very much for staying with us!!!

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Meh
Have to pay porter for luggage. Nobody on property on nights. No security. Shower broken water in tub said was heated but not.
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Bhavik

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great view from hotel. Ultimate breakfast
Hospedou-se por 3 diárias em out. de 2023
Resposta de SIMONA em 17 de dez. de 2023
Dear Bhavik,Thank you very much for staying with us, hope to see you again :)

10/10 - Excelente

Fatima Rose

Hospedou-se por 4 diárias em dez. de 2023
Resposta de SIMONA em 12 de dez. de 2023
Dear Fatima,Thank you for staying with us and hope to see you again.

8/10 - Boa

Joyce

Resposta de SIMONA em 1 de mar. de 2024
Dear JOYCE,Thank you!

10/10 - Excelente

Erika

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great place to stay. Clean and spacious rooms with an amazing view. Excellent staff that really take care of you. Amazing breakfast each morning.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de SIMONA em 23 de nov. de 2023
Hello ERIKA,Thank you so much for staying with us!!!Hope to see you again.Hugs and kisses :)

10/10 - Excelente

Nita

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were so lucky to find this beautiful property in the heart of Santorini. Our arrival was early and the hostess was so kind and accommodating. She made sure we got inss soon as possible .Would highly recommend!soon as possiblefood delivered to your room.
Hospedou-se por 1 diária em nov. de 2023
Resposta de SIMONA em 13 de nov. de 2023
Hi Nita,Thank you for staying with us !!Hope to see you again. Greetings from Santorini !!!

10/10 - Excelente

Catherine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place had an amazing view and ambiance. It had a location which was at the center of Fira which was convenient and accessible to all the shops. Breakfast served daily was amazing food and big portion. The wait staff and hotel manager were exceptionally kind and courteous. Could not recommend this place more!
Hospedou-se por 1 diária em out. de 2023
Resposta de SIMONA em 31 de out. de 2023
Good morning Catherine!thank you for your staying with us and really hope to see you again :)

10/10 - Excelente

Doris

Lovely place really enjoyed the view from my balcony. I didn’t want to leave. Simona, is simply the best and all the staff and Lali were exceptional. Will return again .
Hospedou-se por 7 diárias em out. de 2023
Resposta de SIMONA em 31 de out. de 2023
Hi DORIS!!!!I am so glad you enjoyed your staying here and your celebration :) You know where you can find us :) Lots of hugs and kisses guys!

10/10 - Excelente

Ghada

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing location, lovely owners, clean
Resposta de SIMONA em 6 de out. de 2023
Dear Ghada,Thank you very much for staying with us and enjoyed it. Hope to see you again anytime :) Hugs!

10/10 - Excelente

Simela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was attentive and overall, GREAT! Simona is a doll.
Hospedou-se por 2 diárias em set. de 2023
Resposta de SIMONA em 30 de set. de 2023
Dear Simela,Thank you for staying with us :) Hope to see you again!!!Sending you hugs and kisses!

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic - 5 Stars!
The room was excellent - spacious, clean and the views from the hot tub of the Caldera were phenomenal. Staff were personable for breakfast and the food was plentiful too! Location could not be better in being super central for Fira and easy access to bus station to access the rest of the island!
Hospedou-se por 4 diárias em set. de 2023
Resposta de SIMONA em 28 de set. de 2023
Dear Christopher,Thank you very much for staying with us! Hope to see you again :)Have a great year!

10/10 - Excelente

Erica

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wow! What an amazing hotel for our honeymoon! Great service from arranging our pick up, check in process was super easy, amazing breakfast included. This location is in a prime area for nightlife, restaurants and amazing caldera views. Highly recommend for anyone looking to be close to all the action. Will stay here again!
Resposta de SIMONA em 25 de set. de 2023
Dear Erica,Thank you so much for your kind words! I am so delighted that you guys really enjoyed it. Hugs and kisses, hope to see you again :) !!!

10/10 - Excelente

Camille Rose

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is in the best location with a lot to do walking distance including shopping, restaurants and the bus station. Free breakfast was great, room was very clean and staff were very nice and helpful. The views from our room were gorgeous I have no complaints. I did read past reviews about how it is loud at night due to music and you can hear it from your room but it didn’t bother us.
Resposta de SIMONA em 24 de set. de 2023
Dear Camille,Greetings from Santorini!I am delighted to hear that you really enjoyed your staying here with us!Hope to see you again :)

10/10 - Excelente

Amy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Simona was the hotel manager and she made our trip a great experience! We booked the family suite even though we were a couple as it was available and affordable. So much space, inside hot tub was very relaxing and a great view from our patio. Patio not private but that was ok for the space and view. Very walkable to restaurants and McDonalds which was a common pick up spot for day trips. Highly recommend!
Hospedou-se por 4 diárias em set. de 2023
Resposta de SIMONA em 24 de set. de 2023
HELLO guys!Thank you so much for your kind words!!!!It was our pleasure to have you here staying with us :) Wish you a great year!

10/10 - Excelente

Larry

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
View
Hospedou-se por 2 diárias em ago. de 2023
Resposta de SIMONA em 7 de set. de 2023
Dear Larry,Thank you again for choosing our property. It was a pleasure to have you here with us and hope to see you again.

10/10 - Excelente

Brooke bagnall

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em ago. de 2023
Resposta de SIMONA em 13 de ago. de 2023
Dear Brooke,Thank you and your beautiful family for choosing our hotel for your vacay.Hope to see all of you again.Wish you a great year!

10/10 - Excelente

Evelyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de SIMONA em 13 de ago. de 2023
My dear Evelyn, Thank you for staying with us!It was nice meeting you and hope to see you again.

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The view from the patio was incredible and the stay was the highlight of our trip.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de SIMONA em 13 de ago. de 2023
Dear Robert,Thank you very much for staying with us and hope to see you again.

6/10 - Ok

Rhys

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Breakfast was amazing, the views down on the bottom tier of accommodation weren't as great as we were hoping for. Cave room was really unique, unfortunately there was a very loud humidifier in our room and we could also hear the bass from a near by club.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de SIMONA em 26 de jul. de 2023
Dear Rhys,Thank you very much for your information. I wish you could inform me during your stay.Have a great year.

8/10 - Boa

Diane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The view is unparalleled and worth the stay! Breakfast really enjoyable too! There are MANY stairs both up to the property and then down to your room so you must be prepared for the hike. Noise from adjacent restaurants vibrates through the cliff walls and may bother your sleep. The area is very crowded, but you are in your own little mecca once on the hotel grounds. Also, there is no parking- while free parking technically exists across the street, there is never any space. Do not rent a car in any summer month.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de SIMONA em 26 de jul. de 2023
Dear Diane,Our property is on the cliff and is normal to have stairs. I totally agree with you that the view is worthy!!! Thank you very much for choosing our property and hope too see you again.

10/10 - Excelente

Liana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay at On the Cliff Suites
The location of this hotel was prefect. It is overlooking the caldera with good sunset view. Simona made sure that all our needs are attended to. We felt very welcome there and had a really pleasant stay.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de SIMONA em 15 de jun. de 2023
My dear Liana,we appreciate very much that all your family had a great time here with us and we hope to see you again any time :) Lots of hugs for everybody !!!

10/10 - Excelente

ABDUL

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stayed in the family room, the biggest suit with cave pool, three big rooms 2 big bathrooms, breakfast was great with fantastic views, staff warm and friendly and always happy to help 5/5👍
Hospedou-se por 3 diárias em mai. de 2023
Resposta de SIMONA em 7 de jun. de 2023
Dear Abdul,We appreciate very much that you enjoyed your staying here with us.We hope to see you again and welcome you to our property.Thank you so much.

10/10 - Excelente

Lindsay

Hospedou-se por 2 diárias em mai. de 2023
Resposta de SIMONA em 29 de mai. de 2023
Dear LINDSAY,We are very happy that you had a good time here with us and enjoyed your stay. Your review helps us to improve our services. We appreciate it very much.Hope to see you again!THANK YOU! :)

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dream caldera view
This was a once on a lifetime stay in a place that I had dreamed of for many years. From the cave-like suite to the clean and warm hot tub and the truly amazing breakfast service this exceeded all my expectations. Staff were attentive but not intrusive and I was particularly impressed by the thoroughness and attention to detail displayed by the staff cleaning the rooms, hot-tubs and even the glass walls between levels. The set up also facilitated lots of great photo opportunities. The manageress was very welcoming and ready to help. My husband and I will never forget the stunning views of the Santorini caldera as we enjoyed the sumptious breakfast.
Hospedou-se por 1 diária em mai. de 2023
Resposta de SIMONA em 27 de mai. de 2023
Thank you for staying with us and enjoy your staying here to our property!Hope to see you again .GREETINGS FROM ON THE CLIFF SUITES :)

10/10 - Excelente

Manon

Hospedou-se por 1 diária em mai. de 2023
Resposta de SIMONA em 19 de mai. de 2023
Dear Manon,Thank you for staying with us and enjoy your staying here to our property!Hope to see you again soon.GREETINGS FROM ON THE CLIFF SUITES :)

10/10 - Excelente

Alfredo

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is a very nice hotel! Nice people! Great food! Very comfortable
Hospedou-se por 2 diárias em mai. de 2023
Resposta de SIMONA em 18 de mai. de 2023
Greetings from Santorini,Dear Alfredo,Thank you very much for your review and the kind words. We are very happy that you had a good time here with us and we are waiting for you any time you have a chance.Have a great year!HOPE TO SEE YOU SOON!

10/10 - Excelente

TOMOHIKO

Viagem a dois, Viagem com a família
Pontos positivos: Condições e instalações da propriedade
The hotel is centrally located in Fira, convenient for shopping and dining. The staff were kind and helped me with my trip. The view was beautiful and the breakfast was delicious.
Hospedou-se por 1 diária em mai. de 2023
Resposta de SIMONA em 13 de mai. de 2023
Dear TOMOHIKO, Was a pleasure having you here with us.Thank you very much for your review. Hope to see you again!

10/10 - Excelente

Travis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best location and beautiful sunset views
Breathtaking and charming hotel. Rooms are built into the Cliff, so imagine a cave. Extremely easy check in and close to so many fabulous restaurants. My only wish is that I wish we’d stayed longer!!!
Hospedou-se por 3 diárias em abr. de 2023
Resposta de SIMONA em 2 de mai. de 2023
Good morning Travis,We thank you very much for staying with us .I really hope to see YOU soon like we said :) Have a great year!Best wishes.

6/10 - Ok

Rafik

Hospedou-se por 4 diárias em abr. de 2023
Resposta de SIMONA em 13 de mai. de 2023
Dear RAFIK,Thank you for the review. I wish you had inform me if it was any inconvinnience because it helps us to improve our services.Thank you.

10/10 - Excelente

Man Shuk

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The view is stunning, directly facing the sea. The location is nice, quite close to the bus station and shops nearby. The family room is a beautiful, big and clean cave house. The bed is very comfortable. But there is a long sloping stairs. Fortunately the staff helped us to take the luggages. We had our breakfast at the hotel restaurant. The sea view is also perfect! The breakfast is hearty and delicious. Most importantly the chef is handsome and caring. Thank you for leaving us happy memories in santorini!
Resposta de SIMONA em 26 de abr. de 2023
Dear Man Shuk,Thank you very much for your review! You are a great guest as well and I hope we see each other again! :) GREETINGS!

10/10 - Excelente

shannon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I absolutely loved staying here. The staff was amazing; especially, Simona! They made our birthday trip so nice! I would stay here again!
Hospedou-se por 6 diárias em mar. de 2023
Resposta de SIMONA em 26 de abr. de 2023
MY DEAR SHANNON,I am so glad that I made your birthday trip so nice. You and your husband are so nice people with a lot of positive energy :) Many kisses and hugs from me :)Really hope to see you again!

10/10 - Excelente

Tanya

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2023
Resposta de SIMONA em 26 de abr. de 2023
THANK YOU SO MUCH TANYA!!!

6/10 - Ok

Richard

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
All the jacuzzi tubs didn’t work except one and air conditioner didn’t work. Felt like both of these things were complained about by past guests and never fixed. I asked about both and got the same response “I will get a maintenance person to take a look at it.” Both had the same outcome, nothing was fixed. The place needs some infrastructure work. Breakfast was good and the views are amazing.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de SIMONA em 26 de abr. de 2023
Dear Richard,I am sorry for the inconvenient. That happened at check out with the previous guests and we did fix it. Your review helps us to improve ourself, Thank you.