Fachada

Avaliações de Baymont by Wyndham Grand Rapids Airport

2.5 out of 5
Baymont by Wyndham Grand Rapids Airport
2873 Kraft Ave Se, Grand Rapids, MI

Avaliações

7,6

Boa

Nota 10 - Excelente. 356 de 1000 avaliações" "
Nota 8 - Boa. 322 de 1000 avaliações" "
Nota 6 - Ok. 144 de 1000 avaliações" "
Nota 4 - Insatisfatória. 85 de 1000 avaliações" "
Nota 2 - Terrível. 93 de 1000 avaliações" "

7,6/10

Limpeza

8,2/10

Serviço e funcionários

7,2/10

Comodidades

7,2/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Susan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a property with a conscientious staff that works hard to serve patrons and keep things clean. It is a property with improvements being made so there is a mix of new and old regarding furniture. I was pleased with my king suite as it was very roomy, the carpeting was new and the bed was comfortable.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Hello Susan,We're delighted you enjoyed the spacious king suite and found our conscientious staff attentive to your needs. Our mix of new and older furniture adds character to the property. We're glad to hear that you had a comfortable stay with us.

4/10 - Insatisfatória

Grace

Viagem de negócios, Viagem com a família, Viagem com família e crianças pequenas
We did not get the room we reserved, and when we asked to fix it we got downgraded from a suite to a room at the same price. This was highly inconvenient with an active toddler who goes to sleep earlier than us- we had to try to go to bed at his bedtime, and in the end, none of us got the sleep we needed.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Hello Grace,We regret to hear about your experience and appreciate you bringing this to our attention. Your feedback is valuable, and we always aim to improve our services. Please feel free to contact our management team directly to discuss your concerns further. Thank you for sharing your experience with us, and we hope to have the opportunity to welcome you back in the future.

10/10 - Excelente

Denise

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exactly what I needed for the weekend. It’s close to the airport with a shuttle for $15. It’s not supper fancy, but it was clean, the staff was friendly, and was reasonably priced.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Hello Denise,We're glad to hear you had a convenient stay with us! We strive to offer a clean and friendly environment at a fair price. Your feedback is appreciated, and we hope to welcome you back soon for another enjoyable experience.

6/10 - Ok

cindy

Viagem com a família
Pontos positivos: Serviço e funcionários
We stayed with multiple families for a wedding weekend. The continental breakfast was good, the beds average, cleanliness average. The cleaning fragrance was terrible and over sprayed. Staff was friendly.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Hello cindy,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the continental breakfast and found our staff friendly. We value your comments about the beds, cleanliness, and cleaning fragrance and will share them with the team for future improvements. Your input is invaluable to us as we strive to enhance our guests' experiences.

8/10 - Boa

Holly

Viagem com a família
Lovely family owned hotel
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Hello Holly,We appreciate your feedback and are pleased to hear you enjoyed your stay with us. Our team takes pride in providing a welcoming experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us!

10/10 - Excelente

Kathy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 26 de abr. de 2024
Hello Kathy,We are delighted to hear that you had a wonderful stay with us. Our team hopes to welcome you back soon for another memorable experience!

10/10 - Excelente

Dannie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was a peaceful stay. Rooms were clean and service was great
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 23 de abr. de 2024
Hello Dannie,We are thrilled to hear that you had a peaceful stay with us, and we're delighted that you found our rooms clean and service great. Our team strives to provide the best experience for all our guests. Your kind words are truly appreciated, and we hope to welcome you back in the future.

10/10 - Excelente

Carrie

Viagem a dois
Clean and friendly.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 20 de abr. de 2024
Hello Carrie,We are delighted to hear that you found our hotel to be clean and our staff to be friendly. Our team works hard to provide a welcoming environment for all our guests. We appreciate your feedback and hope to welcome you back in the future.

4/10 - Insatisfatória

Donna

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Musty smell covered it up by perfume which gave me a headache.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 20 de abr. de 2024
Hello Donna,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our team for future improvements. If you have any further concerns, please don't hesitate to contact our management directly for assistance.

10/10 - Excelente

Dennisse

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 20 de abr. de 2024
Hello Dennisse,We appreciate your feedback and are glad you had a positive experience during your stay. Thank you for sharing your thoughts. Your comments will be passed along to our team for their awareness and consideration.

8/10 - Boa

Todd

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel was clean, nice room. Only problem we had was that you could hear every footstep of people above you.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 17 de abr. de 2024
Hello Todd,We appreciate you sharing your experience and are pleased you found our hotel clean with a nice room. Your feedback regarding noise levels will be noted to ensure a comfortable stay for all our guests in the future.

10/10 - Excelente

Davincii

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Process of reserving the room was quick and the room was very clean and had a big jacuzzi room with tv I enjoyed my stay and will be back
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 17 de abr. de 2024
Hello Davincii,We are delighted to hear that you had a pleasant experience with us, and we appreciate your positive feedback on our reservation process and room cleanliness. We look forward to welcoming you back for another enjoyable stay.

10/10 - Excelente

Kosli

Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 11 de abr. de 2024
Hello Kosli,We appreciate you taking the time to share your experience with us. Your feedback is essential in helping us improve our services for future guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

8/10 - Boa

Shondre

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I did not like that it did not have a pool
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello Shondre, We regret to hear that the lack of a pool did not meet your expectations during your stay. We appreciate your feedback and will take it into consideration for future improvements. Thank you for sharing your experience with us.

10/10 - Excelente

NICHOLAS

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice area, easy parking. Good clean room
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 7 de abr. de 2024
Hello NICHOLAS,We appreciate your feedback on our convenient location and cleanliness standards. Our team works hard to provide a comfortable experience for all our guests. We hope to welcome you back for another pleasant stay soon.

10/10 - Excelente

Fremio

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location near airport and stores.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Manager em 5 de abr. de 2024
Hello Fremio,We're delighted to hear you enjoyed our convenient location close to the airport and various stores. Our team is glad you found it beneficial for your stay. Thank you for sharing your positive feedback with us!

10/10 - Excelente

ShawnTika, Indianapolis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were really nice, I had clean towels in my room the next day without even asking!! and I will definitely use this hotel again when I come back to visit family!!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 5 de abr. de 2024
Hello ShawnTika,We are thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression. It's wonderful to know that you appreciated the cleanliness and the proactive service. We look forward to welcoming you back again on your future visits to the area!

6/10 - Ok

Bikram

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 29 de mar. de 2024
Hello Bikram,We appreciate you choosing our hotel for your stay! Should you have any feedback to help us improve, please don't hesitate to reach out. We look forward to welcoming you back soon!

10/10 - Excelente

Leah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We have stayed here twice before early morning flights. They are excellent regarding shuttle service.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 31 de mar. de 2024
Hello Leah,We are delighted that you found our shuttle service to be excellent during your stays with us. Your feedback is truly appreciated as we continuously strive to provide top-notch service to all our guests. Should you need anything else in the future, please do not hesitate to reach out to us directly.

8/10 - Boa

Nathan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello Nathan,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. If you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 - Excelente

Julia

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was very clean. Staff was friendly. I slept very well!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 16 de mar. de 2024
Hello Julia,We are pleased to hear that you found our hotel clean and our staff friendly. It's great to know that you had a restful night's sleep. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 - Excelente

Carol

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The television selection was quite limited. The remote was cumbersome to use because you have to punch in numbers to select a channel rather just being able to scroll forward or backwards. The direction of the air coming out of the Heater/AC cannot be changed.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 12 de mar. de 2024
Hello Carol,We appreciate your feedback regarding the television and the Heater/AC unit. We regret any inconvenience caused and suggest contacting our management team for further assistance. Thank you for bringing these matters to our attention.

8/10 - Boa

Meghan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Surprised at the quality of the hotel for the price, would stay again and recommend.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 9 de mar. de 2024
Hello Meghan,We are delighted to hear that you enjoyed your stay with us and that you found our hotel to be of great value. We appreciate your recommendation and hope to welcome you back in the future for another wonderful experience.

8/10 - Boa

NICHOLAS

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 6 de mar. de 2024
Hello NICHOLAS,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to contact our management team. Your satisfaction is important to us and we hope to welcome you back in the future.

8/10 - Boa

Trisha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 6 de mar. de 2024
Hello Trisha,We are pleased to hear that you found your stay enjoyable. Should you have any suggestions or feedback, please feel free to contact our management team. Your comments are invaluable in helping us enhance our guest experience.

8/10 - Boa

Glenn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 2 de mar. de 2024
Hello Glenn,We are delighted to hear that you enjoyed your stay! Should you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience.

8/10 - Boa

Nena

Viagem a dois
Pontos positivos: Serviço e funcionários
The only thing great about this hotel is the jacuzzi room and it’s cheap. Not too bad for what you pay for
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 24 de fev. de 2024
Hello Nena,We are pleased to hear that you enjoyed the jacuzzi room during your stay. We appreciate your feedback on our affordable pricing and hope you had an overall satisfactory experience with us. Thank you for choosing our hotel for your stay.

2/10 - Terrível

Salwa

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The management team was very rude. The breakfast was very old and stale. No customer service. Never again will stay in that place. The hotel was terrible.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Manager em 21 de fev. de 2024
Hello Salwa, We are sorry to hear about your experience and appreciate your feedback. We strive to provide the best service possible and will inform our management team about your concerns. Thank you for bringing this to our attention.

8/10 - Boa

Kevin

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello Kevin, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 - Insatisfatória

Holly, Harbor Springs

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
There was something all over the wall. Paid for a hot tub room and hot tub did not work properly. Very disappointed.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 15 de fev. de 2024
Hello Holly, Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your stay. Our team will ensure that the issue with the wall is addressed promptly. Regarding the hot tub, we will investigate the matter to ensure it is functioning properly for future guests. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

6/10 - Ok

Autumn

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There were stains all over the walls
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 14 de fev. de 2024
Hello Autumn, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a high standard of cleanliness throughout our hotel and will address this matter with our housekeeping team. Your feedback is valuable to us as we continuously improve our services.

10/10 - Excelente

Andrea

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 9 de fev. de 2024
Hello Andrea,to hear that you enjoyed your stay at our hotel! We are delighted to receive your positive feedback and appreciate you taking the time to share it. If there's anything else we could have done to make your experience even better, please let us know. We look forward to welcoming you back again in the future.

2/10 - Terrível

Abigail

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Manager em 9 de fev. de 2024
Hello Abigail,We are sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have encountered during your stay. We strive to provide excellent service, and we appreciate your input as it helps us improve.

10/10 - Excelente

Ben

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Neat and orderly
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 9 de fev. de 2024
Hello Ben,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our hotel to be neat and orderly. Providing a clean and well-maintained environment is one of our top priorities. We appreciate your kind words and hope to welcome you back in the future for another positive experience.

10/10 - Excelente

Kaili

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
We only came here for the jacuzzi tub in our room. Didn’t even stay the whole night. But it’s was decently clean. We enjoyed the jacuzzi.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 7 de fev. de 2024
Hello Kaili, Thank you for choosing to stay with us and for sharing your review. We're glad to hear that you found our hotel to be decently clean and enjoyed the jacuzzi. We hope you had a relaxing experience during your short stay with us. We remain committed to providing a comfortable and enjoyable experience for all of our guests.

10/10 - Excelente

Stanley dean

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel, and grounds are beautiful! Nice and clean, will kept, helpful staff.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Manager em 28 de jan. de 2024
Hello Stanley dean,Thank you for your kind review! We are thrilled to hear that you found our hotel and grounds beautiful and well-maintained. Our staff takes pride in providing helpful assistance to our guests. We appreciate your feedback and hope to welcome you back in the future.

4/10 - Insatisfatória

Brittney

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
The hotel was dirty and outdated. Food and drink spilled on the walls down all the hallways. My room was clean other than the walls. All the staff were nice. My bathroom kept making a clinking noise all hours of the night and there was a leak reported above my room but no damage was done. Just overall needs to be cleaned and taken better care of
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 28 de jan. de 2024
Hello Brittney,Thank you for taking the time to provide your feedback. We appreciate your kind words about our staff. We apologize for the cleanliness issues you experienced and for any inconvenience caused. We will address the spills in the hallways and ensure that our cleaning protocols are followed more diligently. We will also have our maintenance team inspect the clinking noise in your bathroom and look into the reported leak. We value your input and will use it to improve our services.

10/10 - Excelente

Mikey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone was wonderful We missed a flight out of Texas...ended up in GR. So it was a last minute stay. WONDERFUL WONDERFUL experience. Thank you for the directions and just the overwhelming kindness. Felt to welcome! Thank thank you!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 27 de jan. de 2024
Hello Mikey,Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience during your last-minute stay with us. Our team takes pride in providing excellent service and making guests feel welcome. We're glad that our directions and overwhelming kindness added to your positive stay. It was our pleasure to assist you, and we hope to have the opportunity to welcome you back in the future.

4/10 - Insatisfatória

Jennifer

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room was dirty
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 26 de jan. de 2024
Hello Jennifer,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address the cleanliness issue with our housekeeping team. Thank you for bringing this to our attention.

10/10 - Excelente

Paul

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice room and convenient to airport.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 26 de jan. de 2024
Hello Paul,Thank you for your review! We're thrilled to hear that you enjoyed your room and found our location convenient for the airport. We hope to have the opportunity to welcome you back in the future for another pleasant stay.

10/10 - Excelente

Kim

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice Place
A very nice place to stay for the price. They offered a nice breakfast. I would definitely stay again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 27 de jan. de 2024
Hello Kim,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay and that our breakfast met your expectations. We appreciate your repeat business and look forward to welcoming you back in the future.

10/10 - Excelente

Thomas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 23 de jan. de 2024
Hello Thomas,We're thrilled to hear that you had an excellent stay with us! It was a pleasure to have you as our guest and we appreciate your kind words. We hope to have the opportunity to welcome you back in the future for another fantastic experience.

6/10 - Ok

Michael

Pontos positivos: Serviço e funcionários
This was a quick stay, close to the airport and plenty oy places to eat nearby. It appears to be a bit dated but served our purpose well.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 18 de jan. de 2024
Hello Michael, Thank you for choosing to stay with us during your visit. We appreciate your feedback and are glad to hear that our convenient location and nearby dining options met your needs. We also value your comment about our property and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.

2/10 - Terrível

Josh

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários e comodidades
Inhospitable. I felt unsafe because of the person working behind the counter. Her lack of empathy and her brash manner made for such an off putting experience, we paid for and did not stay for our second night. They offered to move us to “the good room” where it didn’t smell like cigarettes or industrial cleaner. When I came to breakfast 5 min late, I was told to figure it out as she dumped what was breakfast five minutes ago, into the garbage. I guess this is what yo expect at her home. When I mentioned the gap in my experience I was told that I wouldn’t recieve a refund because I was rude. She admitted they were in the wrong, they should have tried to help and not fight me, but because the situation escalated, I was to blame and they took my money, and told me to leave if I wanted to. I would t recommend this place, if you have the choice. Everyone has a bad day, but I have never been treated so poorly by hotel management in 30 years.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 20 de jan. de 2024
Hello Josh, We apologize for any negative experiences you had during your stay. Our staff members are trained to provide empathetic and courteous service, so we deeply regret any lapses in professionalism you may have encountered. As we strive to continuously improve, your feedback regarding the breakfast service and mannerism of our staff has been duly noted. We encourage open dialogue with our guests and regret any misunderstanding that may have occurred. We appreciate your patronage and would like to discuss your experience further if you would kindly reach out to our management team.

8/10 - Boa

Pamela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 17 de jan. de 2024
Hello Pamela,Thank you for choosing our hotel for your stay. We appreciate your rating and we hope you had a pleasant experience. If you have any specific feedback or suggestions, please feel free to contact us directly so we can address them accordingly. We look forward to welcoming you back in the future.

8/10 - Boa

Brenda

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
there was no plug for the sink drain The handy cap bar in the tub was not secure to the tub or the wall
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 17 de jan. de 2024
Hello Brenda, We apologize for the inconvenience caused by the missing sink drain plug and the issue with the handicap bar in the tub. Your feedback is important to us and we will address these concerns with our team to ensure a better experience for our future guests. Thank you for bringing these matters to our attention.

8/10 - Boa

stewart

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 14 de jan. de 2024
Hello stewart,We appreciate you choosing our hotel for your stay. We hope you had a great experience and enjoyed our services. Please feel free to reach out to us if you have any feedback or suggestions to share. We strive to improve our services based on our guests' input.

10/10 - Excelente

Bryan

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 1 de fev. de 2024
Hello Bryan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 - Excelente

Diane

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 13 de jan. de 2024
Hello Diane,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back in the future for another excellent stay.

2/10 - Terrível

Josh

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 13 de jan. de 2024
Hello Josh, We're sorry to hear that your experience with us was not up to your expectations. We would appreciate it if you could reach out to our hotel directly so that we can further address any specific issues you may have encountered during your stay. We value your feedback and would like the opportunity to make it right.