If I ever had the smallest of complaint, it's the location (a bit far from the city center and the malls, but with Google Maps and despite on commute, I had no trouble finding the hotel), but this is more than compensated by a string of other good things about this hotel: check-in/check-out is a breeze, rooms are spacious and clean, working hot/cold shower, clean sheets, strong wi-fi, quiet neighborhood, walking distance to SM Savemore and a 24/7 convenience store is just nearby. Complimentary breakfast is good. Combo meals that can go from 88 pesos to 148 pesos, canned soda and juices and beer -- all at very reasonable prices -- can be ordered at their bar and cafe. I saw that they have a souvenir shop, shuttle service, massage, laundry services. Very ideal for staycation. Overall, I give this new hotel in Gensan 5/5 for service. I never knew hotel owners and staff could be this hospitable. This review is for my second stay already. Will I stay here again? Definitely yes. Tip: Have your breakfast or dinner al fresco on the rooftop.