Hotéis em Envy Valley, 14

"What you see on the web is not what you get when you go there. We did not stay when we saw the condition of the place."

"Hotel com quartos espaçosos. Estacionamento amplo. Restaurante com vista bonita para o Porto de Kingston. Só não gostei do café da manhã! Bem ruim. Não é selfie service. O funcionário chega oferecendo algumas opçoes com aquele inglês da Jamaica difícil de entender! Deveriam pensar que estão ao lado de um aeroporto internacional, com pessoas de diversos lugares, e que podem não entender a língua. Ou seja, servir café da manhã estilo buffett, ou pelo menos entregar um cardápio com as opções. Mas...

"Horrible customer service. The staff, management, and owner were all arrogant and unprofessional. The overall experience was very disappointing, and I would not recommend this business based on how customers are treated."

"I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

"The property was clean The house keeper was curious and helpful. The property is more like a bed and breakfast place in my opinion. It gives a homey vibe. I felt safe there. The breakfast was ok. Most mornings items on the menu were not available the shared living space was very hot. The shower area had a funny smell. Overall I enjoyed my stay there"

"The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it."

"Nice hotel, very good pool and decent breakfast."

"When I took a taxi and reached the Pogas suites for check in There was nobody and I called the owner he said the property is under renovation and I asked for refund he told me contact to the Expedia . I paid the extra for the another to stay and find a room. Please kindly refund my amount. Thanks."

"Water was unavailable on multiple days and was unable to get in contact with ground man to turn on back up system. Unit is extremely hot and ac wasn’t powerful enough."

"The room was super dirty and I had to request bed change and it wasn’t done until the next day. The hotel key wasn’t working and they charge $50 us for a replacement. Worst stay ever!"