Casas de Férias em Ely, ENG

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Great location"

"The property was clean as we're all the rooms, a part from a Kit Kat wrapper I found in the bed at the top floor. The host was very responsive and parking was convenient. The kitchen had everything I needed and some and the fridge/freezer was spacious. My favorite thing about the property was the way they had it laid out and decorated. The colors were fresh and vibrant. I liked that there was a separate sitting room and a decent smart TV in the dining room with extra seating. It provided my...

"Great location and enjoyed hospitality of the owner. Would definitely revisit Lovely 16C pub nearby with excellent food."

"The house presented well and looked as it did in the pictures. It was clean and nice and spacious. Finding the digital key pad to get in the house in the dark was a challenge, it needs a porch light as you can't see it as its black. Also I had a few difficulties with the property. The jacuzzi was empty of water and their was a boiler issue. The owner was responsive and with their instructions I fixed the problem. However, they were not so helpful when I asked for a small refund. Also the sofa...

"Great host! Apartment exactly as described, had a brilliant stay here!"

"Once you get used to not being a host and you have worked out the codes for all the doors it works ok. I understand the location but really could do with its own parking, luckily the road outside was under roadworks so I parked at the front."