Hotéis em El Refúgio, AH

"This hotel was so charming, cozy, and perfectly located. The staff were incredibly friendly and views of the volcanoes were amazing. As a bonus, there were two friendly cats who could always be found snoozing around the property."

"great experience."

"My best friend and I came here for a girls’ getaway. The views and property are absolutely beautiful, but the overall experience was disappointing. The biggest issue was the lack of transparency. After an international flight and a two-hour drive, we had no cell service when we checked in. We were asked to sign a document that we couldn’t translate because our phones weren’t working. We were told it only covered the $40 deposit and Wi-Fi. Later, we discovered it also disclosed there was no hot...

"La habitación muy decente con una vista muy hermosa al lago, de noche se ven asombrosas las luces de la ciudad, el aire es muy puro, definitivamente un lugar de mucha tranquilidad rodeados de naturaleza y el restaurante en conjunto te llena de vida, un lugar muy agradable."

"Good value"

"Ar eficaz e funcionários eficientes e agradáveis"

"O quarto estava ok ,equipe do restaurante nao muito solicita e nem simpatica . Esperava mais ,a sensação que eu tive era estar numa casa de praia que foi montada as pressas"

"Food and staff were great, the town is beautiful"

"Estuvimos allí por dos días, la experiencia fue excelente! Lo recomendamos al 100 %"

"We stayed here after hiking the Santa Ana Volcano. We were able to use the thermal pools for our aching bodies and got a massage a the spa. The food was not great but the service was good. Crazy roads leading up to the hotel as well. Otherwise the staff was very accommodating and the pools were great."

"The restaurant service was slow. Also we wanted to hike to the volcanoes but they just made a rule that we must hire a tour guide and stick to their schedule. For this reason we are never coming back, and that sucks because the place is amazing"

"The pool was dirty, the hotel didn’t resemble what I saw online. Everything was old. I would not be staying at this location again. Very disappointed. I paid for a bigger room with more beds and was charge more when I got the property. Not a good a experience. The last night I was there there was a group of people doing karaoke, it was super loud and it when on till 11pm, took a while to get some rest."

"Me hospedar nesse hotel foi uma das piores experiências que já tive como viajante, e eu viajo muito e me hospedo em dezenas de hoteis todos os anos. Esse será meu primeiro review negativo de um hotel na vida! Primeiramente, fomos enganados pelo próprio hotel, que no ato da reserva nos informou que o transporte do aeroporto até lá custava 80 dólares, porém no momento em que reservamos o transporte o preço subiu para 126 dólares sem qualquer explicação! Ficamos sabendo depois que o valor cobrado...

"A pesar de ser un lugar bonito y tener un buen restaurante, no tienen agua caliente y las camas son muy pequeñas. Yo lo pensaría dos veces antes de regresar a este lugar."

"I am traveling w my daughters and came across this amazing boutique hotel .. it’s located within a few blocks of the downtown square with shopping and quaint restaurants.. we loved it so much.. the atmosphere and people were amazing.. the staff was extremely friendly and accommodating.. we had breakfast each morning on the outside patio and it was excellent.. so grateful for our stay .. highly recommended this place!!"

"Clean room"

"Foi uma ótima experiência, atendente muito simpáticas"