Ponto de Partida da Trilha El Caracol

The hotel is not cozy at all and needs to improve big time. I had 2 reservations and ended up cancelling the second for the night of the 22nd and moved to Casa Cuenca where I really felt like I was staying at a boutique hotel, for a cheaper fee ($194 as opposed to $226). Here are my comments on what you need to improve to deliver the value on your fee: - Suite lightning is terrible and does not create a cozy environment. It's dark but not in a nice way and lacks indirect lightning - Both bed linens and towels had very low quality with a rough touch - The ceiling is horrible, you should consider lining it - The shower is way too low so that I couldn't fit below it - The shower door doesn't close properly splashing the whole bathroom - Even though a big chunk of the suit is tiled flooring and it's winter time, there were no slippers or bath robe available You should either lower your fee considerably or else learn with the real boutique hotels. I'd recommend staying at Casa Cuenca for one night to understand what I am talking about.