Resorts All Inclusive El Batey

"Os funcionários da recepção são muito rudes e sem educação, te tratam como se estivessem fazendo um favor! A acomodação apresentava mofo e a viga de madeira do teto estava rachada/quebrada. O buffet do restaurante é péssimo! Sem opções e falta de higiene! No horário do café da manhã havia um funcionário limpando o congelador de sorvetes com um pano e torcendo o pano aonde estavam as conchas para pegar o sorvete!"

"The menu was the same as last time I stayed, they didn’t have a few parts that the menu had. But it wasn’t bad, I didn’t use the pool, it was only for one night and we got there late and tired, last time we did use it. "

"The hotel room was clean and the staff were very attentive."

"The location itself was very nice and enjoyable, but the hospitality could definitely be improved. On several occasions when we asked for assistance, the staff seemed indifferent and unhelpful. When we requested a change of bedsheets due to visible stains, they gave a a hard time we experienced a long delay before anything was done. This unfortunately took away from what could have been a much better overall experience."

"Need to improve the guests service"

"AMAZING staff, great food, very very clean. Plenty of activities, beautiful beach. The facilities are a little dated, but VERY well maintained. Welcoming and friendly environment. Talented entertainment staff. Just fyi, there's sometimes a towel shortage, but that's not a complaint, just an observation. There's an adult-only pool and bar."