2/10 - Terrível
Clare N.
22 de ago. de 2025
Pontos negativos: Limpeza
Was double booked on arrival, despite booking it 6 months ago. After about an hour, he put us up in an alternative accommodation telling us it was a more expensive property, but it was of a very low standard. We had to pay to get a taxi to the new flat. The new property was not ready on arrival, the bathroom stank of urine, shower tray didn't drain properly, oven didn't work at all (we had bought pizzas to cook to save money, these were wasted and we then had to get a take away), the wardrobe doors were missing, mirror was off the wall and kitchen bin lid wouldn't shut so the living area smelt of bin. It was Fringe month so we couldn't find alternative accommodation and had shows booked and had already wasted loads of time getting in there, so we reluctantly had to accept it. Tried to complain and ask for compensation, the owner has not replied to any messages. Vrbo have not supported us with our complaint. Really disappointing. Wanted to find somewhere we could use every year for the Fringe, but definitely won't go here again and would not recommend it to anyone. It was the worst accommodation I have ever stayed in.
Clare N.
Hospedou-se por 3 diárias em ago. de 2025