Vilas em East Houston, TX

"Atendimento excelente"

"Bom café da manhã."

"If we consider all 4-star hotels on the Galleria area, the Hyatt Regency is probably the worst. Beautiful lobby, nice cafe and great service/ personnel, but everything else is bad! The rooms are old and furniture peeling all over. The shower is actually a shower spray (no water pressure and too little water). The bed is not comfortable too. The pool is in a spot that doesn’t get sunlight all day (and horrible pool decoration). So, my last time here, definitely. "

"Great staff but this is the first time I ever see a hotel without water in the pipes. Checked out without a shower because something happened with water "

"O quarto super limpo, o serviço 24h de café no lobby muito bom, academia muito bem equipada. "

"Sim, foi"

"A limpeza não estava muito boa e o hotel precisa de uma reforma. Trocaram os chuveiros mas colocaram os de pior qualidade. "

"os funcionários foram muito atenciosos e o check-in e check-out foram muito rápidos. quarto muito bom, silencioso e limpo. "

"I had a bad first impression upon my arrival, as the front desk did not let me check-in two hours in advance (with a not full hotel), after 30h traveling without sleep. Anyway, Amberlyn (the manager) tried her best to make it up for me after it came to her knowledge and I even got a late check-out. As for the hotel, the Omni has one of the best common areas of hotels in Houston (very nice pool and gym)! On the other hand, the rooms are outdated. They are spacious and comfortable, but everything looks so old. Several hotels are switching to walk in showers (replacing bathtubs). The furniture is also very old. So, all and all, a good options, that can turn to a great one with some remodeling. Cheers"