King Salman Bin Abdul Aziz Al, Saud Street, Dubai Media City, Dubai
Avaliações
9,0
Maravilhosa
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 210 de 349 avaliações" "
10 - Excelente
210
Nota 8 - Boa. 115 de 349 avaliações" "
8 - Boa
115
Nota 6 - Ok. 14 de 349 avaliações" "
6 - Ok
14
Nota 4 - Insatisfatória. 4 de 349 avaliações" "
4 - Insatisfatória
4
Nota 2 - Terrível. 6 de 349 avaliações" "
2 - Terrível
6
9,4/10
Limpeza
9,0/10
Serviço e funcionários
9,4/10
Comodidades
9,0/10
Condições e instalações da propriedade
9,4/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
DANIEL
14 de out. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
DANIEL
Hospedou-se por 6 diárias em out. de 2019
Resposta de Florent Greze Rooms Division Manager em 20 de out. de 2019
Dear Sir/Madam,
Thank you for your recent visit and for rating us here in Hotels.com.
I am delighted to read that based on your overall rating, you had a pleasant stay in overall.
If at any time you have suggestions on how to improve our services, please let us know.
Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.
We look forward to hear from you and to welcome you again on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
6/10 - Ok
Viajante verificado
3 de jan. de 2018
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza e condições e instalações da propriedade
Decepção
Hotel velho, limpeza muito ruim, não fica de frente a praia pois não tem acesso a ela.
Não caiam na cilada. No site parece otimo
Viajante verificado
Hospedou-se por 8 diárias em dez. de 2017
Resposta de Ayman Ashor General Manager em 7 de jan. de 2018
Dear Valued Guest,
Thank you for your recent stay and for sharing your comments here in Hotels.com.
I do greatly appreciate your comments about the aspects of the hotel that needs updating as it helps us improve our services. We are in almost completion of the ongoing refurbishment in our lobby and some of the rooms with a modern look with lighter colors, simple designs with a different feel. We hope you will be the first ones to experience the new development once it is completed.
With regards to the cleanliness of our hotel apartment, we would appreciate if you can give us more comments to improve our services.
With regards to the view from your room, please allow me to highlight that the requested room view is subject to availability upon arrival. We do have different categories to choose from. Also, we are working on the beach shuttle service to and from the hotel and hopefully it will be completed soon. In the meantime, our Front Desk Team can always assist to book a taxi.
I hope that the above points clarifies your concerns.
Our only aim is to provide the highest level of service and satisfaction to our valued guests at all times.
Thank you for your valuable feedback as it helps us improve guest experience.
I hope I can change your mind in considering us again in the future and that you will give us a chance to serve you better.
Sincerely yours,
Ayman Ashor
General Manager
10/10 - Excelente
Viajante verificado
30 de dez. de 2017
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
O hotel estava em reforma mas prontamente fizeram up grade na nossa acomodação pelo transtorno causado o qual era minimo.
acomodação excelente, ampla, cafe da manha perfeito e localização maravilhosa com vista da roda gigante da palmeira e do burj al arab em frete a uma estação de metrô.
Viajante verificado
Hospedou-se por 4 diárias em dez. de 2017
Resposta de Mark em 2 de jan. de 2018
Dear Valued Guest,
Thank you for your recent stay with us and for sharing your comments here in Hotels.com.
We are delighted to read that you liked the view from your room, the healthy and sumptuous breakfast served in our breakfast buffet and the convenient and accessible location of our hotel apartment.
We apologize for any inconvenience caused due to unintentional noise observed. We thank you for your understanding as we really appreciate your support during this difficult period. Refurbishment is in almost completion and we hope you will be the first ones to experience these new and exciting development.
We look forward to welcome you back on your next visit!
On behalf of Arjaan Dubai Media City, we wish you a Happy & Prosperous New Year!
Sincerely yours,
Ayman Ashor
General Manager
10/10 - Excelente
valeria
27 de nov. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima estadia
Maravilhoso hotel .Isso se dar pela recepção dos funcionários começando do Gerente " IDAM " como Priscilla e todo restante dos funcionários sempre amáveis para deixar você como estivesse em casa .Voltarei sempre.
valeria
Hospedou-se por 3 diárias em nov.. de 2017
Resposta de Mark em 3 de dez. de 2017
Dear Valued Guest,
Thank you for choosing Arjaan Dubai Media City as your home away from home and for sharing your positive comments here in Hotels.com.
We are glad that you enjoyed your stay with us and we appreciate your recognition to our Front Desk colleagues, Mr. Idam and Ms. Pricelle. This was already shared to them. This serves as an inspiration for all of us to continually strive to exceed all our guests’ experience and to provide our guests only the best and excellent service.
Looking forward to welcome you back in Arjaan!
Sincerely yours,
Ayman Ashor
General Manager
10/10 - Excelente
valeria
27 de nov. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gosto muito tudo.O gerente Idam e tudos funcionari
MINHA ESTADIA FOI MARAVILHOSA .FUNCIONARIOS GERENTE IDAM ,PRISCILA E OUTROS MARAVILHOSOS AMAVEIS SEMPRE A ATENDER VOCE PARA UMA ESTADIA.VOLTAREI SEMPRE E MINHA 3 VZ NESSE HOTEL .
valeria
Hospedou-se por 3 diárias em nov.. de 2017
Resposta de Mark em 29 de nov. de 2017
Dear Valued Guest,
Thank you for choosing Arjaan Dubai Media City as your home away from home and for sharing your positive comments here in Hotels.com.
We are glad that you enjoyed your stay with us and we appreciate your recognition to our Front Desk colleagues, Mr. Idam and Ms. Pricelle. This was already shared to them. This serves as an inspiration for all of us to continually strive to exceed all our guests’ experience and to provide our guests only the best and excellent service.
Looking forward to welcome you back in Arjaan!
Sincerely yours,
Ayman Ashor
General Manager
10/10 - Excelente
valeria m.
10 de dez. de 2012
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
amei tudo desde a recpçao aos maleiros todos supç
Amei tudoda recpçao ,maleiro tudo tudo,hotel maravilhoso limpo,todos atenciosos,enorme,com2 suites,3 banheiros,sala,cozinha completa com tudo que vc imaginar,localizaçao,naotem defeito.voltarei em novembro de 2013.
valeria m.
10/10 - Excelente
Rubens
14 de fev. de 2011
Pontos positivos: Limpeza e serviço e funcionários
Ficamos muito satisfeitos com
Ficamos muito satisfeitos com nossa estadia. obrigado Arjaan.
Obs: somente poderiam ter algumas opcoes de travesseiros.
Rubens
10/10 - Excelente
Edward
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect location, Lovely staff, Amazing food.
Edward
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Mr. Edward em 4 de mai. de 2024
Dear Mr. Edward, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Sincerely,Timur Ilgaz Cluster General Manager
10/10 - Excelente
Raied
20 de abr. de 2024
Raied
Hospedou-se por 5 diárias em abr. de 2024
10/10 - Excelente
Manroop
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property and wonderful staff. Amazing amenities
Manroop
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Mr. Manroop em 28 de mar. de 2024
Dear Mr. Manroop, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
moises
Viagem a dois
11 de mar. de 2024
Pontos positivos: Condições e instalações da propriedade
Muy buen servicio
moises
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Mr. Moises em 13 de mar. de 2024
Dear Mr. Moises,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Annika
8 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Annika
Hospedou-se por 1 diária em dez.. de 2023
10/10 - Excelente
Silvia, Suisun City
Viagem de negócios, Viagem em grupo, Viagem a dois, Viagem com a família, Viagem com animais de estimação, Viagem com família e crianças pequenas
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Truly the MOST AMAZING experience I’ve had in Dubai so far
The customer service is SUPERB and beyond this world. Amr is so kind professional loving and highly intelligent. He showed me the true generosity of Dubai with my WONDERFUL upgrade to huge apartment with a private pool.
I love Ranim who is sweet and kind
I also love my experience at the breakfast buffet with Reeta and Boss Kaza
The food is super delicious and the staff are simply among the best in Dubai
Silvia
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Silvia em 8 de mar. de 2024
Dear Ms. Silvia,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Your recognition of our colleagues is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. Thank you for your kind feedback and we look forward to welcoming you back at Arjaan Dubai Media City.Sincerely, Timur Ilgaz Cluster General Manager
8/10 - Boa
MAMADOU DIAN
20 de fev. de 2024
MAMADOU DIAN
Hospedou-se por 5 diárias em fev. de 2024
8/10 - Boa
Stewart
Viagem com a família
4 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location but very noisey
Great location, superb breakfast and very good facilities
Unfortunately directly beside the hotel they are building another hotel so from 5am to 10pm it’s incredibly loud even with the balcony door shut.
Stewart
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Mr. Stewart em 10 de fev. de 2024
Dear Mr. Stewart, Thank you for sharing your feedback on Hotels.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am delighted to hear that you enjoyed our great location, superb breakfast, and the facilities we offer.However, I sincerely apologize for the inconvenience caused by the noise from the nearby construction site. Please rest assured that we understand how disruptive this can be, especially during your stay. We are actively working with the relevant authorities to address this matter and minimize any disturbances to our guests.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager
6/10 - Ok
Ayman
Viagem com a família
3 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Outdated
Outdated hotel-
Ayman
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Mr. Ayman em 10 de fev. de 2024
Dear Mr. Ayman, Thank you for sharing your feedback on Hotels.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I sincerely regret to learn that we missed the mark in meeting your expectations due to the outdated rooms and I am pleased to inform you that this is a part of our complete Refurbishment project which is expected to start in the very future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely,Timur IlgazCluster General Manager
10/10 - Excelente
Abdulaziz
30 de jan. de 2024
Abdulaziz
Hospedou-se por 5 diárias em jan. de 2024
10/10 - Excelente
Hussam
Viagem com a família
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hussam
Hospedou-se por 2 diárias em dez. de 2023
10/10 - Excelente
John
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
New year night
Very nice stay for the new year, comfortable and clean, staff where attentive with a smile. convenient for the local transport. Would stay again and recommend to friends and family for sure the Arjaan by Rotana (Media City)
John
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Mr. John em 11 de jan. de 2024
Dear Mr. John, Thank you for sharing your feedback on Hotel.com following your recent stay with us at Arjaan by Rotana Dubai Media City.With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time. Thank you especially for appreciating our genuine friendly and attentive team and be assured that your kind praise will be shared with them. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Best regards, Timur Ilgaz Cluster General Manager
6/10 - Ok
Samah, Edmonton
Viagem com a família
2 de jan. de 2024
Pontos positivos: Serviço e funcionários
in general the stay was ok. The hotel is a older than other hotels, but for the price I paid, it is very good. The only issue is that I had to prompt the room service to come clean the rooms. Wi-Fi was also not great.
Samah
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Ms. Samah em 11 de jan. de 2024
Dear Ms. Samah, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.Your feedback about the hotel features is well received and I am pleased to inform you that this is a part of our complete Refurbishment project which is expected to start in the very future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.I apologize for any inconvenience you faced regarding the promptness of our housekeeping. Your feedback is important, and I will address this matter with our housekeeping team to ensure that our service standards are consistently met. Rest assured, we will take the necessary steps to improve the efficiency of our room cleaning services.I also regret any inconvenience caused by the Wi-Fi quality during your stay. Providing a reliable internet connection is crucial for our guests, and my team will investigate and rectify any issues to enhance the Wi-Fi experience for future guests.Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Alexander
Viagem em grupo
15 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Alexander
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Timur em 17 de dez. de 2023
Dear Mr. Alexander,Thank you very much for your very positive review of your recent holiday with us at Arjaan Dubai Media City. With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time. Thank you especially for appreciating our genuine friendly and attentive team and be assured that your kind praise will be shared with them. Your recommendation on Hotels.com is indeed treasured, and I look forward to welcoming you back to Arjaan soon. Best regards, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Urvan
11 de dez. de 2023
Urvan
10/10 - Excelente
Frank
7 de dez. de 2023
Frank
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Timur em 12 de dez. de 2023
Dear Mr. Frank,Thank you very much for your very positive review of your recent holiday with us at Arjaan Dubai Media City. With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time. Your recommendation on Expedia is indeed treasured, and I look forward to welcoming you back to Arjaan soon. Best regards, Timur Ilgaz Cluster General Manager
8/10 - Boa
Nabil
Viagem com a família
27 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Excellent modern, clean lobby and breakfast area. Stayed in a 2 bedroom flat with family. The rooms are large, clean and offer plenty of space. They are however dated and in need of modernisation. There’s a busy road adjacent to the hotel which, unfortunately proved to be noisy with loud sports cars late night.
Nabil
Resposta de Timur em 5 de dez. de 2023
Dear Mr. Nabil,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Your feedback about the room condition is well received and I am pleased to inform you that this is very much a part of our complete Refurbishment project which is expected to start in the near future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.We apologize for the inconvenience caused by the noise from the adjacent busy road, particularly the loud sports cars during late hours. We understand the importance of a peaceful night's sleep, and we'll explore ways to address and minimize this issue to ensure a more comfortable stay for our guests.With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Steven
Viagem de negócios, Viagem a dois
27 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent customer service
Steven
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Timur em 5 de dez. de 2023
Dear Mr. Steven,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City. We are glad to read your wonderful comments regarding your experience. Your feedback and rating are important to us as these will assist us to ensure we exceed our guests' expectations. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future. Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Gerhard
Viagem de negócios
25 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great breakfast
Gerhard
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Timur em 5 de dez. de 2023
Dear Mr. Gerhard,Thank you for sharing your feedback on Expedia.com following your recent stay with us at Arjaan by Rotana Dubai Media City. We are glad to read your wonderful comments regarding your breakfast experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely,Timur Ilgaz Cluster General Manager
10/10 - Excelente
Keihiro
19 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dear Mr. Keihiro,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I understand the importance of convenience for our guests and I regret that the absence of grocery shops impacted your experience. Please note that there is available options for guests who may need to purchase items from the grocery and have deliveries during their stay.Regarding the construction noise, I sincerely apologize for the disturbance it caused. I understand the importance of a peaceful environment for our guests, and we are actively working to address this issue with the relevant parties to minimize any future disruptions.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Angelica
Viagem em grupo
19 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Angelica
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Timur em 5 de dez. de 2023
Dear Ms. Angelica,Thank you for sharing your feedback on Hotels.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am really pleased to read your positive rating on our products and services. It is ratings such as yours that motivate all of us to consistently provide an exemplary service to all our guests.With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Fabian
Viagem a dois
17 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
really friendly staff
Fabian
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Timur em 19 de nov. de 2023
Dear Mr. Fabian, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.At Arjaan, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Viajante verificado
15 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing location and spectacular view
Viajante verificado
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Timur em 19 de nov. de 2023
Dear Valued Guest,Thank you for sharing your feedback on Hotel.com following your recent stay with us at Arjaan by Rotana Dubai Media City.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
mihrez
Viagem com a família
27 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent and great service
mihrez
Hospedou-se por 3 diárias em out. de 2023
Resposta de Mr. Mihrez em 29 de out. de 2023
Dear Mr. Mihrez,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Cluster General Manager
10/10 - Excelente
Berna
Viagem de negócios
26 de set. de 2023
Excellent
Berna
Hospedou-se por 1 diária em set. de 2023
10/10 - Excelente
Khalid
24 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Khalid
Hospedou-se por 2 diárias em set. de 2023
10/10 - Excelente
Ying Hsiu
Viagem de negócios
29 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ying Hsiu
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Arjaan by Rotana Dubai Media City em 18 de ago. de 2023
Dear Mr. Ying, Thank you for sharing your feedback on Expedia.com following your recent stay with us at Arjaan by Rotana Dubai Media City. We are glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future. Sincerely, Arjaan by Rotana Dubai Media city.
10/10 - Excelente
Sixten
Viagem com a família
31 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Trevligt hotel, fräscht.
Sixten
Hospedou-se por 5 diárias em mai. de 2023
Resposta de Arjaan by Rotana Dubai Media City em 2 de jun. de 2023
Dear Mr. Sixten,Thank you for sharing your feedback on Hotel.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Arjaan Dubai Media City.Best regards,Timur IlgazCluster General Manager
10/10 - Excelente
KHATTARI
Viagem com família e crianças pequenas
9 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Très bon séjour passé au sein de l’hôtel Arjaan by Rotana
KHATTARI
Hospedou-se por 9 diárias em abr. de 2023
Resposta de Arjaan by Rotana Dubai Media City em 6 de jun. de 2023
Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.
10/10 - Excelente
Samuel
Viagem em grupo, Viagem a dois, Viagem com a família
3 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel spacieux et chic, chambre confortable avec balcon offrant une vue splendide sur la ville. Petit dejeuner avec choix diversifié et de qualité. Petsonnel reactif et agréable
Samuel
Hospedou-se por 8 diárias em abr. de 2023
Resposta de Timur Ilgaz em 20 de mai. de 2023
Dear Mr. Samuel, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide exemplary service to all our guests.With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely, Timur Ilgaz Cluster General Manager
8/10 - Boa
Medhat
Viagem com a família
24 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Medhat
Hospedou-se por 1 diária em abr. de 2023
Resposta de Arjaan by Rotana Dubai Media City em 6 de jun. de 2023
Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.
10/10 - Excelente
Youngju
20 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Youngju
Hospedou-se por 1 diária em abr. de 2023
Resposta de Arjaan by Rotana Dubai Media City em 6 de jun. de 2023
Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.
10/10 - Excelente
MOHAMMED
Viagem de negócios, Viagem em grupo, Viagem com a família
1 de fev. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent.
A very elegant hotel with a special track for the GBR. It contains restaurants, yachts, and a beautiful path for the boardwalk. Frankly, I enjoyed a lot, and I will definitely return to this hotel in the near future.
MOHAMMED
Hospedou-se por 1 diária em jan. de 2023
Resposta de Arjaan by Rotana Dubai Media City em 10 de fev. de 2023
Dear Mr. Mohammed, Thank you for sharing your feedback for your recent stay with us at Arjaan by Rotana Dubai Media City. We are really pleased to read your positive comments on our products and services.We already look forward to the opportunity of welcoming you back to Arjaan in the very near future.
8/10 - Boa
YGBIN
Viagem de negócios
5 de abr. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
YGBIN
Hospedou-se por 10 diárias em mar. de 2020
10/10 - Excelente
Jan Jensen
14 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastisk lejlighed og den bedste morgenmad ever.
Jan Jensen
Hospedou-se por 2 diárias em fev. de 2020
10/10 - Excelente
Juho
Viagem com a família
13 de jan. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good family hotel
Spacious and clean rooms with nice view. Good breakfast, adequate pool area. Convenient location only two tram stops from marina. good for families.
Juho
Hospedou-se por 9 diárias em jan. de 2020
Resposta de Florent Greze Rooms Division Manager em 14 de jan. de 2020
Dear Sir/Madam,
Thank you for choosing to stay with us and for sharing your feedback here in Hotels.com.
I am delighted to read that you had a pleasant stay with us and that you liked the cleanliness, view from your room, dining experience, facilities, convenient and accessible location of our hotel and the service given by the team. I’m sure they enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality.
Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.
We look forward to welcome you back on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
8/10 - Boa
Yves, Neuilly-sur-Seine
Viagem com a família
30 de dez. de 2019
Pontos positivos: Limpeza e comodidades
L’hotel est bien placé , propre , le personnel est efficace
le check in / out facile , petit déjeuner est bien .
Nous avions un appartement avec 3 chambres de tout
confort , ménage ok !
Yves
Hospedou-se por 11 diárias em dez. de 2019
Resposta de Florent Greze Rooms Division Manager em 14 de jan. de 2020
Dear Sir/Madam,
Thank you very much for choosing to stay with us and for sharing your feedback here in Expedia.
I am glad to read that you had a pleasant stay in overall and that you liked the convenient and accessible location of our hotel, cleanliness, spacious room, dining experience and lastly, the warm service and responsiveness of our colleagues. This was already shared to the team. I’m sure they enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality.
Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.
We look forward to welcome you back and to provide you the same kind of expeience on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
10/10 - Excelente
Sherif, Ottawa
Viagem a dois
29 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was on point. The breakfast buffet was 5 stars. Pool and jacuzzi were cold, room was amazing, clean with a spectacular view.
Sherif
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Florent Greze Rooms Division Manager em 30 de dez. de 2019
Dear Sir/Madam,
Please allw me to thank you for choosing to stay with us and for sharing your feedback here in Expedia.
I am glad to read that you had a pleasant stay with us and you enjoyed your breakfast experience with us, the cleanliness and view from your room.
Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times.
We look forward to welcome you on your future visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
8/10 - Boa
Viajante verificado
16 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 6 diárias em fev. de 2019
Resposta de Florent Greze Rooms Division Manager em 30 de dez. de 2019
Dear Sir/Madam,
Thank you very much for choosing to stay with us and for rating us here in Expedia.
If at any time you have suggestions on how we can improve further, we are always happy to hear.
We look forward to hear from you and to welcome you again on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
10/10 - Excelente
john
Viagem de negócios
10 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
john
Hospedou-se por 5 diárias em dez. de 2019
Resposta de Florent Greze Rooms Division Manager em 14 de dez. de 2019
Dear Sir/Madam,
Thank you for your recent visit and for rating us here in Hotels.com.
I am delighted to read that based on your overall rating, you had a pleasant stay in overall.
If at any time you have suggestions on how to improve our services, please let us know.
Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.
We look forward to hear from you and to welcome you again on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
10/10 - Excelente
Mutaz
29 de nov. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mutaz
Hospedou-se por 9 diárias em nov.. de 2019
Resposta de Florent Greze Rooms Division Manager em 7 de dez. de 2019
Dear Sir/Madam,
Thank you very much for choosing to stay with us and for rating us here in Expedia.
If at any time you have suggestions on how we can improve further, we are always happy to hear.
We look forward to hear from you and to welcome you again on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager
2/10 - Terrível
Viajante verificado
29 de nov. de 2019
Pontos negativos: Limpeza
Viajante verificado
Hospedou-se por 1 diária em nov. de 2019
Resposta de Florent Greze Rooms Division Manager em 7 de dez. de 2019
Dear Sir/Madam,
Please allow me to thank you for your recent visit and rating us here in Expedia.
We humbly request if you can give us more comments to further improve our service.
Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times.
We look forward to hear from you and to welcome you back on your next visit!
Sincerely yours,
Florent Greze
Rooms Division Manager