Roberts Riverwalk Urban Resort Hotel

Propriedade 2.5 estrelas
Este hotel nas margens do rio tem uma academia e um business center 24 horas

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Galeria de fotos de Roberts Riverwalk Urban Resort Hotel

Quarto standard, 1 cama King, para não fumantes, vista para o rio | Edredons de pluma, cofres nos quartos, escrivaninha
Saguão
Área de estar no saguão
Executive Suites, 1 King Bed, Non-Smoking | Edredons de pluma, cofres nos quartos, escrivaninha
Entrada (vista interna)

AvaliaƧƵes

5,6 de 10

Comodidades populares

  • ServiƧo de quarto
  • Bar
  • Piscina
  • Academia
  • ServiƧo de arrumação
  • Lavanderia

OpƧƵes de quarto

Filtros disponĆ­veis para os quartos
Mostrando 10 de 10 quartos

Executive Suites, 1 King Bed, Non-Smoking

Destaques

Sala de estar separada
Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
  • 28 m²
  • Vista para o rio
  • Acomoda 4 pessoas
  • 1 cama King

Quarto standard, 1 cama King, para não fumantes, vista para o rio

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 19 m²
  • Vista para o rio
  • Acomoda 3 pessoas
  • 1 cama King

Penthouse Room, 1 King Bed, Non-Smoking

Destaques

Sala de jantar separada
Sala de estar separada
Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
  • 46 m²
  • Acomoda 4 pessoas
  • 1 cama King

Quarto standard, 1 cama Queen, para não fumantes

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 19 m²
  • Acomoda 2 pessoas
  • 1 cama Queen

SuĆ­te presidencial

Destaques

Sala de estar separada
Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Banheiro privativo
  • 46 m²
  • Acomoda 4 pessoas
  • 1 cama King

Riverview Deluxe, 1 King Bed, Non-Smoking

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 23 m²
  • Acomoda 4 pessoas
  • 1 cama King

Quarto, 2 camas Queen, vista para o rio

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 23 m²
  • Acomoda 4 pessoas
  • 2 camas Queen

Quarto standard, 2 camas Queen, para não fumantes

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 19 m²
  • Acomoda 5 pessoas
  • 2 camas Queen

Deluxe King, Non-Smoking

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 23 m²
  • Acomoda 4 pessoas
  • 1 cama King

Quarto standard, 1 cama King, para não fumantes

Destaques

Ar-condicionado
Quartos comunicantes disponĆ­veis
TV de tela plana
Edredom de pena
SofĆ”-cama
Cortinas blackout
Chuveiro/banheira combinados
Banheiro privativo
  • 19 m²
  • Acomoda 3 pessoas
  • 1 cama King

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InformaƧƵes a Ɣrea

Mapa
1000 River Place Dr, Detroit, MI, 48207

Nos arredores

  • Hollywood Casino at Greektown - 3 min de carro - 2.6 km
  • Ford Field - 3 min de carro - 2.9 km
  • GM Renaissance Center - 4 min de carro - 2.9 km
  • Comerica Park - 4 min de carro - 3.3 km
  • Huntington Place - 4 min de carro - 3.6 km

OpƧƵes nos arredores

  • Estação Millender Center - 4 min de carro
  • Estação Detroit - 15 min de carro
  • Aeroporto Municipal de Coleman A. Young (DET) - 19 min de carro

Restaurantes

  • ‪Tim Hortons - ‬10 min de carro
  • ‪Wendy's - ‬3 min de carro
  • ‪Bucharest Grill - ‬10 min de caminhada
  • ‪Atwater Block Brewery - ‬6 min de caminhada
  • ‪Bai MAI Thai - ‬3 min de carro

Sobre esta propriedade

Roberts Riverwalk Urban Resort Hotel

Hotel perto de Hollywood Casino at Greektown
Em Roberts Riverwalk Urban Resort Hotel, você encontra as seguintes comodidades: terraço, serviço de lavanderia e lavagem a seco e lareira no saguão. O local conta com um restaurante, Roberts Riverwalk, que oferece café da manhã, brunch aos fins de semana, almoço e jantar. Além de comodidades como bar e academia, os hóspedes podem se conectar ao Wi-Fi grÔtis nos quartos.
VocĆŖ vai encontrar os seguintes benefĆ­cios:
  • Uma piscina interna e uma piscina externa
  • Estacionamento sem manobrista grĆ”tis
  • ServiƧo de limusine ou carro, aluguel de bicicletas e TV no saguĆ£o
  • ServiƧos de casamento, recepção 24 horas e jornais grĆ”tis
CaracterĆ­sticas do quarto
Todos os 106 quartos têm detalhes convenientes, como espaço de trabalho para notebook e ar-condicionado com controle de temperatura, além de Wi-Fi grÔtis e cadeiras para escritório.
Outras comodidades são:
  • Edredons de pluma, sofĆ”s-camas e camas extra/dobrĆ”veis (sobretaxa)
  • Produtos de toalete grĆ”tis e secadores de cabelo
  • TVs de tela plana de 42 polegadas com com canais premium e DVD player
  • Micro-ondas (mediante solicitação), cafeteiras/chaleiras e serviƧo de arrumação diĆ”rio

Idiomas

InglĆŖs

Propriedades semelhantes

Comodidades da propriedade

Internet

  • DisponĆ­vel em todos os quartos: Wi-Fi grĆ”tis
  • DisponĆ­vel em algumas Ć”reas pĆŗblicas: Wi-Fi grĆ”tis

Estacionamento e transporte

  • ServiƧo de limusine/carro de luxo
  • Estacionamento sem manobrista grĆ”tis no local

Alimentação e bebidas

  • Um bar/lounge
  • Um restaurante

Restaurantes no local

  • Roberts Riverwalk

Atividades

  • Academia
  • AluguĆ©is de bicicleta
  • Mesa de bilhar/sinuca
  • Piscina externa
  • Piscina interna
  • TV em Ć”reas comuns

Ideal para famĆ­lias

  • Cama extra/dobrĆ”vel (sobretaxa)
  • DVD player
  • Geladeira mediante solicitação
  • Lavanderia
  • Micro-ondas mediante solicitação
  • Piscina externa
  • Piscina interna
  • SofĆ”-cama no quarto

ConveniĆŖncias

  • Armazenamento para bagagem
  • BalcĆ£o de recepção 24 horas
  • Caixa eletrĆ“nico
  • Cofre na recepção
  • Jornais grĆ”tis no saguĆ£o
  • Lavanderia

Serviços para hóspedes

  • Arrumação de quartos diĆ”ria
  • ServiƧos de casamento
  • ServiƧos de lavagem a seco/lavanderia

ServiƧos corporativos

  • Business center 24 horas
  • EspaƧo para conferĆŖncia
  • Salas de reuniĆ£o

Ɓrea externa

  • Ɓrea para piquenique
  • No rio
  • TerraƧo

Acessibilidade

  • Se vocĆŖ tiver solicitaƧƵes de acessibilidade especĆ­ficas, fale com a equipe da propriedade usando as informaƧƵes contidas na confirmação da reserva.
  • Acesso para cadeiras de rodas (sujeito a limitaƧƵes)
  • Elevador

Mais

  • 1 edifĆ­cio
  • 4 andares
  • Lareira no saguĆ£o
  • NĆ£o Ć© permitido fumar nesta propriedade

Comodidades do quarto

Quarto

  • Cama extra/dobrĆ”vel (sobretaxa)
  • Cortinas blackout
  • Edredom de pluma
  • Roupas de cama fornecidas
  • SofĆ”-cama

Banheiro

  • Produtos de toalete grĆ”tis
  • Secador de cabelo
  • Toalhas disponĆ­veis

Entretenimento

  • DVD player
  • TV de tela plana 42 polegadas com canais a cabo premium

Alimentação e bebidas

  • Geladeira mediante solicitação
  • MĆ”quina de cafĆ©/chĆ”
  • Micro-ondas mediante solicitação
  • ServiƧo de quarto limitado

Mais

  • Ar-condicionado com controle de temperatura
  • Cadeira para escrivaninha
  • Cofre
  • Escrivaninha
  • EspaƧo de trabalho para notebook
  • Ferro e tĆ”bua de passar roupa
  • Quartos conectados disponĆ­veis
  • Telefone

PolĆ­ticas

Check-in

HorƔrio de inƭcio do check-in: 16h. HorƔrio de tƩrmino do check-in: 23h30.
Idade mĆ­nima para o check-in: 21

Check-out

Check-out atƩ 11h.
Check-out tardio sujeito a disponibilidade
Taxa de check-out tardio: USD 50.00

InstruƧƵes especiais para o check-in

A equipe da recepção vai receber os hóspedes no momento da chegada.
Esta propriedade não realiza check-in após o horÔrio comercial.

MƩtodos de acesso

Porteiro

Animais de estimação

Animais de estimação não são aceitos

CrianƧas e camas extras

Crianças são bem-vindas
Camas dobrÔveis/extras estão disponíveis por USD 25 por diÔria
Berços (camas para bebês) não disponíveis

OpƧƵes de pagamento na propriedade

InformaƧƵes importantes

Taxas

VocĆŖ deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:

  • Depósito: USD 100.00 por estadia
  • Taxa de resort: USD 18.00 por pessoa, por diĆ”ria
A taxa de resort inclui:
  • Acesso Ć  academia
  • Acesso Ć  piscina

Incluƭmos todas as cobranƧas que a propriedade nos forneceu.

Extras

  • Taxa de check-out tardio: USD 50.00 (opção sujeita a disponibilidade)
  • Taxa para geladeira: USD 25 por dia
  • Taxa para micro-ondas no quarto: USD 25 por dia
  • Taxa para cama dobrĆ”vel: USD 25 por diĆ”ria

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.

O que vocĆŖ precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da polĆ­tica da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Importante

A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando em contato diretamente com a propriedade no número fornecido na confirmação da reserva

A propriedade tambƩm Ʃ conhecida como

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Perguntas frequentes

Roberts Riverwalk Urban Resort Hotel tem piscina?

Sim, a propriedade dispƵe de uma piscina interna e uma piscina externa.

Roberts Riverwalk Urban Resort Hotel é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Roberts Riverwalk Urban Resort Hotel?

O estacionamento sem manobrista Ʃ grƔtis nessa propriedade.

Qual Ʃ o horƔrio de check-in em Roberts Riverwalk Urban Resort Hotel?

HorÔrio de início do check-in: 16h. HorÔrio de término do check-in: 23h30. O check-in tardio não estÔ disponível.

Qual Ʃ o horƔrio de check-out em Roberts Riverwalk Urban Resort Hotel?

HorƔrio de check-out: 11h. O check-out tardio estƔ disponƭvel por uma taxa de USD 50.00 (sujeito Ơ disponibilidade).

Onde fica Roberts Riverwalk Urban Resort Hotel?

Em Rivertown, este hotel fica a 0,2 km de Detroit Riverwalk e a 5 km de Huntington Place e Comerica Park. MGM Grand Detroit Casino e GM Renaissance Center tambƩm ficam a 5 km.

AvaliaƧƵes sobre Roberts Riverwalk Urban Resort Hotel

AvaliaƧƵes

5,6
Nota 10 - Excelente. 122 de 1001 avaliaƧƵes
Nota 8 - Boa. 225 de 1001 avaliaƧƵes
Nota 6 - Ok. 231 de 1001 avaliaƧƵes
Nota 4 - Insatisfatória. 158 de 1001 avaliações
Nota 2 - Terrƭvel. 265 de 1001 avaliaƧƵes

6,2/10

Limpeza

6,2/10

ServiƧo e funcionƔrios

5,4/10

CondiƧƵes e instalaƧƵes da propriedade

AvaliaƧƵes

2/10 - TerrĆ­vel

Viajante verificado

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Hospedou-se por 1 diƔria em ago. de 2018

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No ā€œdo not disturbā€ signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Hospedou-se por 2 diƔrias em nov.. de 2018

8/10 - Boa

John

Pontos positivos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Hospedou-se por 1 diƔria em out. de 2018

2/10 - TerrĆ­vel

Viajante verificado

Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Hospedou-se por 1 diƔria em out. de 2018

2/10 - TerrĆ­vel

John B

Pontos negativos: Limpeza, serviƧo e funcionƔrios e condiƧƵes e instalaƧƵes da propriedade

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
Hospedou-se por 7 diƔrias em out. de 2018

2/10 - TerrĆ­vel

Waylon, Sault Ste Marie

Pontos positivos: Limpeza
Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Hospedou-se por 1 diƔria em out. de 2018

4/10 - Insatisfatória

Bethany

Pontos negativos: Limpeza, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Hospedou-se por 1 diƔria em set. de 2018

4/10 - Insatisfatória

Vicki

Pontos negativos: ServiƧo e funcionƔrios e condiƧƵes e instalaƧƵes da propriedade
Hospedou-se por 1 diƔria em set. de 2018

2/10 - TerrĆ­vel

Viajante verificado

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Hospedou-se por 2 diƔrias em set. de 2018

2/10 - TerrĆ­vel

M, 01610

Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade e conforto do quarto
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
Hospedou-se por 1 diƔria em set. de 2018

4/10 - Insatisfatória

Meegan

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Hospedou-se por 1 diƔria em ago. de 2018

2/10 - TerrĆ­vel

Viajante verificado

Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a ā€œsuiteā€, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Hospedou-se por 1 diƔria em set. de 2018

2/10 - TerrĆ­vel

Miranda, Lansing, MI

Pontos negativos: Limpeza, serviƧo e funcionƔrios e conforto do quarto
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Hospedou-se por 1 diƔria em set. de 2018

4/10 - Insatisfatória

Steve, Ontario, Canada

Pontos positivos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Hospedou-se por 1 diƔria em set. de 2018

2/10 - TerrĆ­vel

Jamie, Toledo, Ohio

Pontos positivos: ServiƧo e funcionƔrios
Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade e conforto do quarto
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Hospedou-se por 1 diƔria em set. de 2018

8/10 - Boa

Viajante verificado

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Hospedou-se por 1 diƔria em ago. de 2018

4/10 - Insatisfatória

PeggyGray, Forest Park, IL

Pontos negativos: CondiƧƵes e instalaƧƵes da propriedade e conforto do quarto
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And DƩcor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
Hospedou-se por 1 diƔria em ago. de 2018

6/10 - Ok

Viajante verificado

Pontos positivos: ServiƧo e funcionƔrios
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Hospedou-se por 1 diƔria em ago. de 2018

2/10 - TerrĆ­vel

kevin

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
Hospedou-se por 1 diƔria em ago. de 2018

2/10 - TerrĆ­vel

sai venkatesh

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
Hospedou-se por 1 diƔria em ago. de 2018

2/10 - TerrĆ­vel

Roxanne, Sault Ste. Marie, ONTARIO

Pontos negativos: Limpeza, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Hospedou-se por 1 diƔria em ago. de 2018

4/10 - Insatisfatória

Marsha

Pontos positivos: Limpeza
Pontos negativos: ServiƧo e funcionƔrios e conforto do quarto

PLace Needs Work

I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Hospedou-se por 1 diƔria em ago. de 2018

2/10 - TerrĆ­vel

Viajante verificado

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto

The Shining (for real)

Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Hospedou-se por 2 diƔrias em ago. de 2018

2/10 - TerrĆ­vel

Viajante verificado

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto
Hospedou-se por 1 diƔria em ago. de 2018

2/10 - TerrĆ­vel

Jute

Pontos negativos: Limpeza, serviƧo e funcionƔrios, condiƧƵes e instalaƧƵes da propriedade e conforto do quarto
The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
Hospedou-se por 2 diƔrias em ago. de 2018