4/10 - Insatisfatória
Katlynn
11 de nov. de 2025
We were really looking forward to our stay, but unfortunately, it didn’t quite meet expectations — especially for the price. The TV in our room didn’t work properly during our entire 48-hour stay. The maintenance lady was wonderful and came several times to fix it, but the issue kept happening again and again. She really did her best, but it just wouldn’t stay working.
This all happened during the World Series, and as Canadians traveling, we were hoping to watch the game in the evening. Since the TV wasn’t working, we ended up having to pay for a streaming service on our phones just to tune in.
We were told there would be some compensation for the inconvenience, but after checking out and prepaid, nothing was provided. It’s disappointing — not just because of the issue itself, but because the follow-through wasn’t there.
A room change was only offered late into the second night, and since we were leaving early the next morning, we decided to stay put. Overall, the staff were kind, but for the cost of the stay, we expected working amenities and a bit more accountability in resolving the issue.
Katlynn
Hospedou-se por 2 diárias em nov.. de 2025