Pesquisar hotéis em Distrito de Sunderland

"I’ve stayed already 4 times. facilities are great, no denying. when they work… Pool was closed for 3 out of the 4 nights i was staying; when asking when it would reopen I was politely told to go and find it out myself (like staff is not interested to know and inform guests?!), and finally when remaining planet conscious I asked for room service every 2 days (middle of my stay) and they missed that too. dont know what happened this time, but this is how I felt leaving the hotel"

"O hotel possui uma bela infra-estrutura. Porém deixa a desejar na qualidade dos quartos. Móveis antigos, banheiros com aparência de sujos e bem antigos. Para quem vai utilizar as dependências do hotel, vale a pena. Para quem quer conforto no próprio quarto, nao recomendo. Até a televisão parece ter sido uma das primeiras tvs LCDs lançadas (sim LCD e nao led). Para um hotel da rede Mercure o quarto deixa muito a desejar. Nada a reclamar da piscina, spa e outros. Restaurante muito bom também! "

"Razoável!tem muito que melhorar! Wc muito pequeno e já com degradação notavel"

"Boa estadia em Newcastle . O quarto era bom porem o banheiro e compartilhado . Estacionamento no local . "

"No Breakfast available , thought it included it but still it wasn’t offered , also refused to help when I couldn’t originally travel ! Good location but rip off"

"Fantastic location, great food, lovely staff."

"Only stayed one night but was clean, modern and service was great"

"Very friendly staff, but room was smelling of damp, the bathroom light was very bad, the walls were paperthin so heard snoring all night on the other side of the wall. Walking down the corridor towards our room was like walking in a prison - every door was painted in a glossy metallic grey and every door was scuffed and marked and looked like it had seen better days. It was fine for a one night stay but I wouldn't rush to book here again."

"Would not recommend staying here was turned away for no reason and when asked for a refund they told me to go through Expedia or my bank"

"Excellent staff"

"Room was a little tired could do with some updating especially the bathroom. Smelt a little damp in the room and bathroom. Cleanliness of the room wasn’t great. Enjoyed our stay, great location and pub, staff and food were excellent."