Weāve stayed at this hotel every year since 2020 because we loved the vibe, the facilities, and the atmosphere. Sadly, this visit was a complete disappointment.
We arrived at midnight after an 8-hour drive with our kids and were given a room that smelled strongly of mold ā it even had a dehumidifier running. I kindly asked to be moved, but the owner refused and told me to find another hotel if I wasnāt happy, which was shocking at 2 a.m. She even hung up on me when I declined her offer to move to another of her hotels, which had terrible reviews.
Only after I mentioned calling the police did she agree to give us another room. Unfortunately, the entire property was in poor condition ā no lights in the hallways or the pool area, everything felt neglected and worn down.
Itās heartbreaking to see how much this place has declined. We wonāt be coming back, and I wouldnāt recommend it to anyone. The owner lacks professionalism and basic respect for her guests (This is a shortened version because thereās not enough space here to describe the full nightmare I went through)
