My family and I have been looking forward to our first trip to Dauphin Island for many weeks only to be disappointed of the cleanliness of the unit upon arrival. First off, we were greeted by a live cockroach in a bedroom closet. Next, the master bedroom comforter was NASTY. It was covered in stains, so instead of getting to enjoy the beach/pool, I instantly needed to start a load of laundry. The couch slip covers looked like they were in need of a good washing, along with the living room curtains that had cheese stuck to the inside of them. We found countless items that had been left behind from previous renters, such as toy cars, pool toys, baby socks, a baseball and even an adult pair of adidas shoes. Upon our departure, when stripping the linens, we found yet more disturbing things including more cheese stuck to a pillow in the master bedroom. How can all these things go unnoticed? Pure negligence. I can at least say, we left the room cleaner than when we found it. So to the next renters, you’re welcome. I will say, the unit was quite large. Larger than expected. It was nice to be able to walk from the patio straight to the heated pool. We ended up using the pool more then we expected. The beach during our stay was full off seaweed and trash. The seaweed on the beach was very thick and very stinky, it finally cleared up on our last night (of course). Will we come back? Highly doubtful. The small perks we found are just too overshadowed by the uncleanliness of the unit. I really hope management addresses these issues so that other families can enjoy this unit as much as we wish we could have. We visited the front desk several times to speak to someone about the issues, with no avail, no one was ever at the front desk so we eventually gave up and tried our best to enjoy our stay.
