Avaliação verificada
4/10 - Insatisfatório
Jeri M.
1 de jul. de 2026
Pontos negativos: Limpeza, comunicação e localização
This is my 1st time to ever give a bad review. Something I’ve never done. This also was our 1st time to the island & unfortunately probably our last. I’ve used VRBO for years with no real issues. Unfortunately, the management group for this property was not helpful at all! The unit was nicely renovated but all needed a good cleaning! Bed linens had stains, fitted sheets would not stay on the mattress, rug, couch & chair were filthy. No way to take a bath, no stopper anywhere. Baseboards looks as if they had not been cleaned in years. Scuff marks on walls that just needed to be wiped off. Extra fan didn’t work. There was no extra linens for sleeper sofa. No extra blankets or pillows, but had plenty of towels. Could not reach plates or bowls as they were above the sink. No step stool or anything to help reach them. Management firm refuses to give managers name or number. Upon arrival refrigerator was not working properly & no one came to look at fridge for 2 days. We normally go to FL & I guess that’s what we should have done.
Jeri M.
Hospedou-se por 5 diárias em jun. de 2026