Resorts em Costa do Pacífico,

"Magnifica infraestructura, excelentes espacios, muy buenas albercas y excelente ingreso a la playa. Habitaciones cómodas. Sin embargo, el jacuzzi del balcón estaba sucio, daba asco bañarse en él. Servicio de meseros, muy bueno. Pesima organizacion de eventos. Los horarios de servicio se cumplen de manera exagerada, ni un minuto antes, pero si se cierran antes de tiempo (voleyboll, dardos, etc)"

"Buenas instalaciones "

"Muy Buen Hotel"

"A localização do hotel é excelente! As instalações quartos , spa , tudo novo e conservado! Tinha contratado com cafe da manhã, super ok mas as alimentações a parte que pagamos estavam bem fracas, muito ruim! Os refrigerantes que são servidos são de lata e não de máquina ponto positivo! Ponto negativo - internet paga e mesmo assim péssimo sinal só funcionava bem dentro do quarto ou na recepção, na área externa já era bem ruim!!! Praia com areia escura e grossa com pedras. Muitas informações a...

"Room was way below Marriott standards. Couch was worn and stained plus had a 2 inch open rip in the stitching on the cushion on the front edge. Hot water tap on the sink was seized and unusable. Location is perfect. Staff was great. Pool is amazing and so was the ocean. Food was great. "

"Our stay was lovely. Yahir Ramirez was a great help at the front desk. The coffee shop and restaurant were wonderful -- great food and great coffee. Thanks for the beautiful and clean resort. We loved our stay there and would return."

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"Si quieres alejarte del Acapulco turístico este es el lugar tienes una playa privada y no necesitas más, hay que salir a comer por qué los restaurantes no son lo mejor pero para haber pasado un huracán creo que las instalaciones están bastante aceptables."

"The room had blood on the floor and was never cleaned. "

"Very nice and I clean, friendly and professional staff food quality in all of the restaurants is excellent, good price for a very nice property. Overall 10 out of 10."

"I dont care for buffets,wish they would go back to ordering off the menu for breakfast."

"Excelente atencion"

"Excelent!!! Wonderful!!!!!"

"Foi incrível, o hotel que reservamos foi fechado para reforma e fomos direcionado ao Gran Mayan sem nenhuma burocracia. Honraram a nossa reserva sem nenhum custo adicional. O Complexo do Gran Mayan e demais hotéis que compõe o complexo e simplesmente espetacular e indescritível, serviços e atendimento excelente em todos os sentidos. "

"While there was an issue at check-in (no record of my free breakfast, and an additional $15/night fee which was more than the $12/night previously emailed), hotel management made it right. The staff and the service was fantastic, as was the food. The hotel is safe and the view from the room was fantastic! It was weird sharing a balcony with another room, but luckily we never saw or heard our neighbors. It's a lovely place, ESPECIALLY as an Expedia VIP member with the perks!"

"excellent check in and check out. quick and easy"

"Great place to stay overall. Seemed like there was too much paperwork on a meal by meal and drink by drink basis"

"Very satisfied with hotel and service. Would definitely stay there again."

"Eh ido a este hotel 4 ó 5 veces, y es la primer vez que me siento un poco decepcionada, ya que no cambiaron las toallas de mi habitación todos los días, y tampoco las dejaban completas. Además a la hora de salir, estaban dando mantenimiento a la puerta del estacionamiento, y nonme permitian salir, tuve que esperar demasiado, deberían considerar una puerta alterna o avisar a los huéspedes que saldrán ese día, para tomar precauciones. Comida rica y variada. Instalaciones cómodas. En general...

"Péssimo! Estacionamento caríssimo fora do local, precisando esperar toda vez que era solicitado pelo menos uns 40 minutos no mínimo. Limpeza péssima, as camas arrumadas mas CHEIAS de areia por baixo, não tinha toalha e até solicitar foram e eles entregarem foram horas! "

"Gostei muito do atendimento, muito confortável e limpo. Próximo ao aeroporto."

"Buen trato ... accesibles en tus necesidades...todo bien... "

"O Hotel erá antigo e algumas coisas não funcionavam bem, a higiene erá ruim. O melhor serviço foi a limpesa dos quartos."