"Nosso bangal ô era excelente. Só acho que faltou limpar a areia que se acumulava na porta. O local é muito bonito, mas a cor da água da lagoa estava diferente das fotos. O serviço dos funcionários no geral foi bom, mas tivemos problemas no bar da piscina adulta. A alimentação deveria ter um nível mais alto. As opções de passeios ofertados pelo resort deixou a desejar, assim como a de transporte para o aeroporto. Em ambas as piscinas tivemos dificuldades de usar espreguiçadeiras, disponíveis em...
"Estou na recepção a mais de 1 hora e meia esperando atendimento. Pois quando você chega ao hotel é informado que precisa fazer um depósito de $400 dólares por diária. Mas no seu check-out eles se negaram a entregar qualquer comprovante do reembolso desse valor. Os quartos são velhos, hotel precisa de manutenção. Não voltaríamos. "
"We were not aware of the extreme extra costs when we booked and that happened several times while in Fiji, speaking to other travelers they said the same. We spent nearly $700 USD for our 4 day stay and when we arrived so many extra charges at 11pm charges in American came to $900 USD. It was a nice stay the beach wasn’t really clear or to swimmable and really that’s all you want when you travel halfway around the world. Everything else was nice. Just BEWARE of half of dozen extra costs when you...
"It’s a beautiful spot with everything you need (spa, activities, a pool). Despite dated, it is very clean and well maintained. Although the food selection is basic, the prices are decent. Would visit again!"
"Bad check-in experience. The receptionist was lazy, didn't tell us anything about the hotel, didn't offer us the possibility of a paid upgrade, didn't want to sell us the beverage package.
Regarding the room, it clearly needs an urgent renovation. Old bed, old bedding, old tv. 3 star hotel standard. I can't understand how this hotel has the Shangri-la flag.
As for the staff, very kind."
"We stayed for a week at Crusoes Retreat. It is the 3rd time we have stayed here. The last time was 10 years ago. To say the condition had gone downhill is an understatement. The once thatched roofs are now rusted with twigs left. Some Bures have had the roofs replaced. The beachfront bar is rotting and never opened. The spa pool was out of order and looked liked it hadn’t been open in months. The whole place was tired. If you choose this Resort by the photos on the website you will be very...
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